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Moissanite Co. ring quality

posted 4 months ago in Rings
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    1.
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    Newbee
    Kuroneko    August 10, 2013   Hamilton, Ontario

    Hi,

    I had a bad experience with a ring that I had to return, where the pave prongs broke off and some of the small diamonds fell out. I'd like to order from Moissanite Co. for my replacement, and I was just wondering if anyone has had any stones falling out or rings breaking with rings from this company. I'd really hate to go through it again! Thanks in advance!

     
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    Bumble bee
    MsNarwhal    July 14, 2012   Greater LA area

    My ring is still perfect despite working with my hands daily while wearing it. I think their quality is superb as well, though pave settings in general have problems with stones coming loose. Maybe get a channel setting instead?

     
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    Wannabee
    msraniah01    September 29, 2012   Los Angeles, CA

    I had to send my engagement ring back for repairs on the prongs, my fiance proposed on the 22nd of Dec, my ring is a 1.72 carat princess cut solitare with a white gold band. I just back it back yesterday and the prongs still arent prefect but I guess nothing in life is.

     
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    Newbee
    Kuroneko    August 10, 2013   Hamilton, Ontario

    @msraniah01:

    And this was from Moissanite Co.? I've heard such mixed reviews about them...

     
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    Newbee
    Kuroneko    August 10, 2013   Hamilton, Ontario

    @MsNarwhal:

    Yeah, I'm thinking of avoiding pave settings... but all the rings that I like have them lol.

     
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    msraniah01    September 29, 2012   Los Angeles, CA

    @Kuroneko:  Yes bought from MoissaniteCo

     
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    Sugar bee
    janie-janie    February 16, 2010  

    I have the low profile eternity band and I absolutely love it. I almost never take it off (wear it in the shower, in bed, washing dishes, etc).  I've been wearing it since last august and it looks good as new. the prongs are delicate but strong. 

    I'm really happy with the quality of the white gold too. I had a jewler polish off the rhodium plating, and it barely looks yellow at all. most of the time I can't even tell. with some white gold rings, they can look very yellow depending on what's in the alloy and that the difference is very noticeable when the rhodium wears off. well, mine is white enough w/o plating.

    love moissaniteco and will buy again! 

     
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    Newbee
    slp617    October 18, 2009  

    Pave settings are weak in general especially when there are pave stones in the prongs. A prong on mine ripped off too (ring was not from Moissanite Co.) and my jeweler told me they are not very sturdy. The prongs basically have holes drilled into the metal for the stones so they are much weaker. I had also lost a few of the side stones as well.  I ended up resetting my stone.

     
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    Busy bee
    GoldfishPie    February 2015  

    @msraniah01: Moissanite Co doesn't sell princess cuts, and the square brilliant cuts they do sell don't come in a 1.72 ct. size, just FYI

     
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    Buzzing bee
    misschickpea    October 26, 2013   Austin, TX

    I have a solitaire for just these reasons. I was worried about pave and stones falling out! I got my solitaire from MoissaniteCo and I love it! Its set in Paladium and I have had zero problems with it. (knock on wood lol)!

     
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    Busy bee
    Over the Moon    December 31, 2012  

    Back when MoissaniteCo/AshaDiamonds would set customers' stones in their settings, I sent them a gemstone to set in a 3-stone ring. They did a decent job of it, the ring was definitely heavy and sturdy, but the prongs were kind of wonky. It was a pear stone so required a v-prong at the point, and it was thicker on one side than the other.

    I think a lot of quality issues sort of depend on how picky you are. Loose stones are always unacceptable, but stuff like asymmetry, slightly wonky prong work, etc., you can decide if you can live with that. You won't get absolute perfection from them but their work is very good for the price in my experience.

     
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    Sugar bee
    janie-janie    February 16, 2010  

    I agree with PPs, that pave settings are definitely the most delicate. if you are hard on your rings, or just don't want to worry about stones falling out, I also recommend a solitaire. 

    if you really must get side stones, I recommend channel set, bezel set, or prong set where each stone has 4 prongs.  those are the most secure (channel set being the most out of all of those.)

    shared prong settings can be iffy depending on how they were made (mine is a shared prong setting from moissaniteco and it seems to be pretty sturdy).  pave is definitely the most delicate, they're very pretty but I would never get one. 

     
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    msraniah01    September 29, 2012   Los Angeles, CA

    @GoldfishPie: Yes, its the square brilliant 1.7ct Mira Moissanite. When it was ordered 1.7 was the ct weight but on my little card NAGL card it reads 1.72ct weight. My ring is the sol 313 and size 7.5. Didnt know I needed to be that technical, thanx

     
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    Helper bee
    Jade33    August 3, 2007  

    @janie-janie: can you tell me which ring you have please (model no. or link?)? Are there any photos of it here?

    Just yesterday I started a thread on BTD asking about the appearance of MoissyCo's white gold, because I don't want my ring coated if the white gold isn't too yellow. So happy to see your post!

     
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    Blushing bee
    cdncinnamongirl    October 2012   Ontario, Canada

    I have a shared prong eternity ring from them, and had it almost a year before a stone fell out.  I sent it to be repaired and it happened AGAIN 24h after getting it back.  Grr.  So the second repair they didn't charge me but they did charge me shipping, so in total for the 2 repairs I've paid about a hundred dollars.  The prongs are a bit wonky and have been from the start but I didn't think it was a big deal until the initial repair, and even though I asked for them to fix the prongs this second time they didn't.  However, I would purchase from them again but would make sure to choose a design that has a more secure setting.  

     
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    Newbee
    hwatermelon      

    I'm just going to throw out a note here and say all the positive reviews on Moissanite Co are from Bees with lots of reviews under their belt, while all the negatives are from newbees with under 10. 

    Overall I'm super excited about shopping for my Moissy, i've only heard positive things from reliable sources.

     
    17.
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    Helper bee
    NessaNessa    March 7, 2012   Rhode Island

    I'm just going to throw out a note here and say all the positive reviews on Moissanite Co are from Bees with lots of reviews under their belt, while all the negatives are from newbees with under 10.

    @hwatermelon Hate to be a debbie-downer, but that's not true. There are many bees that have been posting here for a while that don't have entirely positive things to say about them.

    http://boards.weddingbee.com/topic/moissaniteco-problems

    It all comes down to how the transaction went. I didn't have a good experience with them so I went elsewhere. I now own a moissy that I absolutely love...and I'm excited for your ring :) I hope you have a great experience and it comes out perfectly!

     
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    Helper bee
    SutSip    June 4, 2011  

    I've been wearing my moissaniteco ring for about 10 months now (almost to our year aniversary! yay!) and I love my ring. I don't think I've ever bothered to write a Mco review so here goes.

    I don't have a pave setting, but mine is one of the antique inspired filigree rings. 

    I saw the ring and fell in love with it. But both DH ad I were a bit skeptical about ordering someting online, especially considering the tiny filigree and the potential for it to be done poorly. My ring looks fantastic, and my worry about the filigree was not something I needed because it looks fantastic (in my opinion). However, I will say that the filigree isn't 100% semetrical - there are little things that pretty much only I would notice since I stare at it all the time. However, their website clearly says that this will be the case so I knew that. Also, honestly I think the really slight differences give it character and make it look a little more "edwardian" because real antique rings are rarely perfectly symetical too. 

    In terms of customer service, DH was really impressed. He ordered the ring, and we were on a bit of a time crunch (my ring is my wedding ring. It didn't dawn on DH that it would take several weeks to make for whatever reason so he put it off and ordered it about a month before the wedding.). Around the time it was supposed to show up, he got an email from them saying that the people who cast the filigree rings (it sounded like they contract it) had messed up the order and cast the setting in white gold, despite DH ordering yellow. They had already sent it back and was having it cast that next day. And they FedEx'ed it to DH overnight when it was finished so it was only a few days late. I know other people have said they didn't have a great transaction, but we were glad they caught and fixed the mistake on their own BEFORE sending the ring to us. 

     
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    Helper bee
    NessaNessa    March 7, 2012   Rhode Island

    @sutsip i am definitely glad they fixed the error before you received it, i definitely would have been upset. i am really happy that you love it Smile i wish i had your great customer service experience.

    very happy it got there in time Smile 

     
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    Helper bee
    SutSip    June 4, 2011  

    @NessaNessa:  OMG I am glad it got here and was correct in time too. I know that DH would have been heartbroken to give it to me in white gold on our wedding day and then send it back. Especially because I didn't have a different "engagement ring."

    lol, I love my husband but he is really terrible at administrative stuff and doing things on time. 

     
    21.
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    Bumble bee
    SouthernGirl    October 2013   Alabama

    I've had my MoissaniteCo ring for a little over a year and I've had no problems with it at all. I ordered a 1.1 carat cushion solitaire and it's held up really well. I bang my hands on things a lot and I've never had a problem with the stone falling out or with the prongs. I wear it pretty much all the time.

    Dealing with the company was great too. They responded to all of my emails in a timely fashion and I recieved my ring before the date they originally told me. It was a great experience, especially for my FH, who has no clue about jewelry. I would have no problem ordering from them again.

     
    22.
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    Helper bee
    NessaNessa    March 7, 2012   Rhode Island

    @Sutsip Trust me, I get DH and decision making. I gave him 3 choices for a ring after he showed me what he was envisioning. He would've picked a very modern round cut...and while I see them on other people's hands and really like them, I'm definitely a square cut/antique style girl. Despite the fact that I told him that it would take at least 1-2 weeks to come in (with overnight shipping), if he had it his way, he'd order it about a week before and then panic when it didn't come in.

    And oh...ouch! So basically you would've gotten your one-and-only-ring, been married..and then had to take it off to resend it...I know someone in my family would make a jerk-type comment about that!

    Did you post a pic of your ring? (I stalked you briefly to try and admire it...but either I missed it, or you didn't post it!)

     

     

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