Post # 1
So my SO is currently deployed and he told me to have my ring picked out and ordered for when he returns, so I have officially started looking. I know I want Moissanite and I have read tons on it and to me it seems amazing. I have fallen in love with very pricy diamond rings but feel so much better with the price of a moissanite one and I’m one to care about the look not show off how much money I spent. But while looking for the ring itself, I came across http://www.moissanitejewelryshop.com. I am under the understanding that it is an actaul store based in Cali that deals with moissanite. But other than the testimonials on their website I haven’t found many other reviews for them. I was wondering if anyone on here could help me. I really would rather not spend the money on a ring just to find out when it gets here if I spent money well or not. Thanks for the help!
P.S. This is the ring I’m looking at <3 http://www.moissanitejewelryshop.com/index.php/halo-vintage-moissanite-engagement-ring-1-25-carat-t-w-14k-wg-mjsz31060.html
Post # 2
That’s a beautiful ring! I’m sure I’ve seen another bee with that setting. I can only let you know my experience with moissaniteco, that’s where I got mine from and they are beautiful, good quality rings with clear stones. Maybe even try betterthandiamond forums too 🙂
Post # 3
I can’t speak more highly of moissaniteco.com. I emailed Chris with so many ridiculous questions and he always responded quickly, with a plethora of information. We ultimately purchased an 8mm Forever Brilliant and I’m in LOVE with it! I realize this post was made 5 months ago, but I pray that your fiance made it home safely, or will do so soon 🙂
Post # 4
My husband bought my engagement ring from Moissanite Jewelry Shop. They were great to work with and I love the box my ring came in. My wedding ring was from Moissanite Co and they were great, too!
Post # 5
I just want to make a point about Moissanite Jewelry Shop. I will never shop there again. I have just gotten done with a 2 month long saga with them, and finally I have received my refunds (yes, 2 refunds). They caused me a lot of stress, waiting, anxiety, hope, disappointment.
Thankfully, I did receive all of my money back from them. But I wasted 2 months and countless emails back and forth, and heard many excuses and lies as to why my ring wasn’t shipping out, etc.
And getting a refund for my first order that I returned was a nightmare as well — after 4 weeks I had received no refund. I told them I was going to open a dispute in Paypal to get things resolved, and then I got my full refund that day.
Needless to say, I will never order from Moissanite Jewelry Shop again. Unreliable, unprofessional, inexcusable.
Post # 6
mynx: Im having the same issue with refunding as well. 😑 I thought I was just impatient!
Post # 7
skplue: I thought I was just being impatient too! How horrible that you’re in the same boat as I was! I feel sorry for you — what a bad company Moissanite Jewelry Shop is!!!
If you paid with Paypal, you can tell Moissanite Jewelry Shop that you will have to open a dispute with Paypal, and then they should refund you. If they don’t at that point, open a dispute. Then Paypal becomes the mediator between you two, and they might freeze some of the MJ Shop’s assets <– that’s what MJ Shop doesn’t want.
Also, there is a BBB page for their store: http://www.bbb.org/losangelessiliconvalley/business-reviews/internet-shopping/moissanite-jewelry-shop-in-los-angeles-ca-100058851. I am going to leave a review there. You can file a complaint on that page too.