MUA issue – advice?

posted 3 years ago in Beauty
Post # 3
1243 posts
Bumble bee

@HeyKaraoke:  Did you point out the wording in the contract to her?

Post # 4
210 posts
Helper bee
  • Wedding: September 2014

If her contract specificaly states that you have 14 days to notify her then you diclothe correct thing. Maybe point this out to her and explain the circumstances to her, you shouldn’t have to pay the full quote. 

Post # 6
498 posts
Helper bee
  • Wedding: July 2013

Our MUA contract stated that we could not downgrade from the deposit. So if we booked the day for myself and 4 bridesmaids and 1 backed out, we still had to pay for at least myself and 4 bridesmaids. We could always add more people (if they have the people available and notified them 14 days prior), but if we were to request less services, we still had to pay the full amount we booked for.

A lot of this has to do with ensuring the amount of stylists you need for that day are available for your wedding. She could have booked her or her employees services towards other weddings for that day but may have turned them down because of your wedding.

Is there a similar clause in her contract?

Post # 7
941 posts
Busy bee
  • Wedding: April 2015

“Changes in service” may mean something very different than “cancellation”. What does your contract say about cancelling her services because I think that is more relevant. If I were reading the contract, I would interpret changes in service to be changing the style, adding a person, or minor changes like that. Not essentially terminating the contract. Not knowing all of the contract terms though, it is hard for me to say for sure. 

Post # 8
40 posts
  • Wedding: December 2013

I agree that a change in service is very different from a cancellation. I think most vendors would see cancellation of services as a breach of contract.

Post # 9
606 posts
Busy bee
  • Wedding: May 2013

Was there any language in the contract, her website, etc. about minimum $$ and/or number of people in the party needing services?

If I remember correctly, there as a minimum requirement in order for the MUA to come onsite.

Another question here is whether or not you want to stay with this person if she is becoming aggressive or upset with you…couldn’t really be sure by the tone of your post.  It would be a shame to lose any money here, but on the other hand, you want to make sure you feel confident with your vendors on the day of your reception.

Best of luck!

Post # 11
1071 posts
Bumble bee
  • Wedding: October 2014 - Greenbrier Country Club

Eep. Contracts are crazy. I’m super courious as to what happens. Keep us updated.

Post # 12
4576 posts
Honey bee
  • Wedding: September 2014

@HeyKaraoke:  Part-time MUA here.  As long as you didnt fight me for the 50% two weeks out, I’d still be all smiles. To be safe, you might fine-tooth-comb the contract again just to make sure there isnt a part she’s interpreting as a “reduction in services” portion. In any event, from what you state here, it doenst sound like you owe here more than the 50% deposit and the amount for your makeup day of.

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