Post # 1
So Fiance and I cancelled our wedding ceremony due to all sorts of factors and are planning to elope this weekend and then just have our reception as planned on the 5th. I emailed my hair and makeup artist to let her know that our ceremony was cancelled and I no longer have a bridal party so my bridesmaids would no longer be getting hair and makeup done. I said I would still like to have my own hair and makeup done on that day for the reception.
I did not think this would be a problem. Her contract states that changes in service can be made up to 14 days prior to the event and when I emailed her we were 18 days out so I was well within the stated time period for changes.
She responded to my email accusing me of breaking contract and demanding payment of the original quote in full. I don’t see how I am breaking contract if I am outside of her 14-day limit for changes? I am so confused.
I already gave her a 50% retainer and I have no issue with her keeping that money because the contract clearly states that the retainer is nonrefundable. My hair trial last month plus my hair and makeup on the day of still come to less money than the retainer I paid so she is still making a profit.
Help me understand, should I pay the rest of the original price quoted in the contract or is she in the wrong since the contract states I can make changes in service up to 14 days beforehand?
Post # 3
@HeyKaraoke: Did you point out the wording in the contract to her?
Post # 4
If her contract specificaly states that you have 14 days to notify her then you diclothe correct thing. Maybe point this out to her and explain the circumstances to her, you shouldn’t have to pay the full quote.
Post # 5
@SeaSalt: Yes, I did, now I’m waiting to hear back from her.
@Ayybety: Thanks, that’s what it seemed like to me as well.
Post # 6
Our MUA contract stated that we could not downgrade from the deposit. So if we booked the day for myself and 4 bridesmaids and 1 backed out, we still had to pay for at least myself and 4 bridesmaids. We could always add more people (if they have the people available and notified them 14 days prior), but if we were to request less services, we still had to pay the full amount we booked for.
A lot of this has to do with ensuring the amount of stylists you need for that day are available for your wedding. She could have booked her or her employees services towards other weddings for that day but may have turned them down because of your wedding.
Is there a similar clause in her contract?
Post # 7
“Changes in service” may mean something very different than “cancellation”. What does your contract say about cancelling her services because I think that is more relevant. If I were reading the contract, I would interpret changes in service to be changing the style, adding a person, or minor changes like that. Not essentially terminating the contract. Not knowing all of the contract terms though, it is hard for me to say for sure.
Post # 8
I agree that a change in service is very different from a cancellation. I think most vendors would see cancellation of services as a breach of contract.
Post # 9
Was there any language in the contract, her website, etc. about minimum $$ and/or number of people in the party needing services?
If I remember correctly, there as a minimum requirement in order for the MUA to come onsite.
Another question here is whether or not you want to stay with this person if she is becoming aggressive or upset with you…couldn’t really be sure by the tone of your post. It would be a shame to lose any money here, but on the other hand, you want to make sure you feel confident with your vendors on the day of your reception.
Best of luck!
Post # 10
@TorontoBride2be: @Jen041815: @babycakes24: There’s nothing in the contract about cancellations at all. She does mention additional charges for last-minute addition of services, but that’s it. Nothing about downgrades or minimum service amounts or anything like that.
And yes, she seems a bit aggressive about it, which makes me nervous to keep her on as a vendor at all.
Post # 11
- Wedding: October 2014 - Greenbrier Country Club
Eep. Contracts are crazy. I’m super courious as to what happens. Keep us updated.
Post # 12
@HeyKaraoke: Part-time MUA here. As long as you didnt fight me for the 50% two weeks out, I’d still be all smiles. To be safe, you might fine-tooth-comb the contract again just to make sure there isnt a part she’s interpreting as a “reduction in services” portion. In any event, from what you state here, it doenst sound like you owe here more than the 50% deposit and the amount for your makeup day of.