(Closed) My dress was ordered in the wrong size. Twice.

posted 8 years ago in Dress
Post # 3
18645 posts
Honey Beekeeper
  • Wedding: June 2009

I think I would ask for something since you had to make 2 unnecessary trips there.  I would try talking to a manager when you go there.  The big problem with wedding vendors is that some don’t seem to care if they make you happy since you probably won’t use them again.

Post # 4
2201 posts
Buzzing bee
  • Wedding: August 2010

When it comes in (I’d hate for them to “lose” your reorder out of spite), I would ask them what they are able to do to reimburse you for your time, energy and gas money since they made a mistake on ordering your dress twice. If they repeat the offer to alter the size 12 as their “make good”, let them know that wasn’t a possibility since their salon was inconvenient for so many trips and you needed to have them done at home.

If they’re still jerks, there’s unfortunately not much else you can do, besides writing poor reviews on all the possible websites out there.

Post # 5
2066 posts
Buzzing bee

The probably won’t give you a discount, but you should ask for free accessories (veil, headpiece, etc) to compensate you for your time and trouble.

Post # 6
3125 posts
Sugar bee
  • Wedding: December 2009

Ugh, i’d order the dress from another shop, FOR SURE. Just out of principal. And if they didn’t willingly refund the money, I’d dispute the charge with your credit card company. You will win. I wouldn’t put up with their nonsense for another second. You drove hours and hours and were waiting naked in a room?!!? That happened to me at the doctors office – once – and I let their office manager know that was unacceptable and found a new one.

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