My engagement photos turned out crappy. Considering changing Photographers.

posted 3 years ago in Photos/Videos
Post # 3
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@Shockolate:  OMG! Definitely get a new photographer. It sucks that you lose the $900 though, is there any way you might be able to get some of it back? Maybe see what she charges for engagement photos and see if she can at least refund part? Good thing you guys had a trial!

Post # 5
Member
6882 posts
Busy Beekeeper
  • Wedding: March 2014 - A castle!

@Shockolate:  I agree. It seems really unprofessional. I doubt you’ll get your money back then if you signed a contract 🙁 Always try and put the minimum amount possible down for deposits in case things don’t work out in the future. 

Post # 6
Member
222 posts
Helper bee
  • Wedding: June 2010 - Christmas Tree Farm

Would it be possible to talk to her about your issues with the pictures and see if she would be willing to re-shoot your engagement shot? You paid her a good chunk of money, and she did not provide you with a good service. She should be willing to listen to your concerns and prove to you that she can do better. If she refuses to re-shoot or reacts poorly to your critique, I would absolutely walk away and find another photographer. 

Post # 8
Member
10 posts
Newbee

I’ve been a professional photographer for almost 4 years (I do not specialize in weddings though), so with that being said…

Agreed! Cut your losses and find someone else. There’s no reason to believe that you’ll love her wedding photos if you didn’t love the engagement shots. Not to mention capturing shots at a busy crowded wedding is 1000x more difficult then just an engagement shoot. Be respectful but honest about your dissapointment, and maybe you’ll be able to get some of your money back. IMO I wouldn’t spend 4k on a photographer unless I loved their work. And 4k should be able to get you someone with experience and talent. 🙂

when looking for a new photographer you can “copy” their photos and google search the image to see if it comes up on any other websites to help find out if they did indeed take that photo, or if they stole it from someone else. Just a tip! 

Post # 10
Member
1131 posts
Bumble bee
  • Wedding: August 2014

Oh wow, that sucks! But yeah, def. find a new photog! For $4000 she should notice a damn brastrap.

It will be hard but you should call the photog and tell her exactly what you told us – retouches did not look any different, she didn’t notice or fix the hair or brastrap, you’re not happy with how your fiance came out looking like an accessory. These are all totally legit concerns by the way!

Tell her unfortunately you feel you’re not a good fit and you would like to find a new photog. Then make her an offer. The $900 should not be totally nonrefundable if the photographer does not meet the standards she offered to you on her website. But she did spend time taking your engagement photos. Suppose you say, “I am so sorry this is not working out, and I want to make sure you are compensated for the work you did. But at the same time, I don’t feel comfortable having paid a deposit for work we do not feel we received… can we settle at $500, with a return of $400 of our deposit?”

From there it depends on her. Word of mouth and internet reviews are a powerful thing, and mentioning them might convince her to buy your silence if she initially doesn’t agree to your offer. Mean, maybe – but I personally think it’s mean to charge someone $900/4000 to half-assedly go through the motions.

Also, can you not hire a photog in your area?! Paying for airfare?!?!?! Sheesh.

Post # 12
Member
1197 posts
Bumble bee
  • Wedding: August 2014

I’m so sorry this happened to you!! I agree, find a different photog ASAP! maybe yours can give you at least a partial refund?

Post # 13
Member
3112 posts
Sugar bee

@Shockolate:  Maybe they aren’t as bad as you think?  Can you post a few?

Post # 14
Member
77 posts
Worker bee
  • Wedding: September 2013

Where are you located? I know a few photogs in our area (including the absolutely amazing one who shot our wedding) and I know they will do *some* travel, but only within certain number of states, etc. If you narrow down your area, that might help people give you better suggestions.

On another note, I’m so sorry that your pictures turned out to be so disappointing. I can only imagine the anxiety and panic you’re experiencing trying to find someone else. On the plus side, your budget should be more than sufficient to find with a ton of talent who will capture AND appropriately edit amazing photos of your wedding for you to have forever, and never be disappointed when you look back. I know people who have booked photographers on a similar amount of notice (for various reasons) and they didn’t have a problem finding ultimately someone great who was available. So, don’t panic, and best of luck. Smile

 

Post # 16
Member
392 posts
Helper bee
  • Wedding: June 2014

@Shockolate:  find a bridal show! find one in an area near you, I’m sure someone will have your date available and maybe at a better price 🙂

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