My vendors don't take me seriously?

posted 3 years ago in Emotional
Post # 3
Member
1560 posts
Bumble bee
  • Wedding: October 2013

@happyheidi1984:  At times, I have felt the same way. I started planning this wedding almost 2 years out, and once I had my date booked, the venue and caterer were slow in responding to me.  Then, once my wedding was about 4 months away, they went into hyper drive. I got to thinking that perhaps they were working with brides whose wedding was coming up first, and then when mine was on the horizon, they made me their priority. Do you think the same thing could be happening with you? I also found that I would contact the venue every few months with a bunch of questions at once, rather then one email at a time with one question. It seemed they were more responsive to those months out from my wedding.

Post # 4
Member
2696 posts
Sugar bee
  • Wedding: May 2014

The PP has a very good point!

Post # 5
Member
359 posts
Helper bee
  • Wedding: July 2013

@happyheidi1984:  I would not be happy if I booked a decorator and she sent someone else in her place.  That was NOT what you paid for.

I personally never experienced this and all of my vendors were super helpful! I hope it gets better for you.

Post # 7
Member
626 posts
Busy bee
  • Wedding: September 2013

This happened to me as well, I think its just the industry. but it SUCKS!

Post # 9
Member
2788 posts
Sugar bee
  • Wedding: October 2013

@happyheidi1984:  Its early yet,  most vendors don’t start getting seriously involved in your wedding until closer to.

Post # 11
Member
626 posts
Busy bee
  • Wedding: September 2013

@happyheidi1984 I know. When I do events for work this does NOT happen for vendors, so I get even more frustrated.

but a friend who use to be a wedding planner said this is typical.

Post # 12
Member
631 posts
Busy bee
  • Wedding: August 2014

@happyheidi1984:  I am a wedding vendor and as a PP mentioned, I prioritize weddings coming up soon. At any given time I may be juggling the needs of 30 couples on my own so I have to work that out somehow. Also note that we are in the midst of wedding season right now (March-October) so allllll vendors are going to be a little more short with you and slower to respond during that time if they are busy full time professionals. Don’t take it personally. 🙂

Post # 13
Member
855 posts
Busy bee
  • Wedding: December 2012

I did not have this problem.

Basically, I treated the wedding like it was a job, not a hobby.  It didn’t matter how many pictures of cakes or decor options– when the meetings came, it was down to business and we were going to make decisions and move on!

And because of this I treated my vendors like I treat vendors/contractors/suppliers for my job– almost all communication was via email, I combined multiple minor inquiries into one email and pretty clearly distinguished what information or response I needed from them, I gave them a reasonable period of time (usually 1-3 weeks depending on their work schedule and the time of year) to respond before following up with a phone call.  When meeting face-to-face if there were decisions to be made or whatever I would ask them what did they need from me/when did they need it by/when could I expect __ (response/contract/follow-up/whatever).

Treating them that way I had very minimal problems.  They have busy schedules and sometimes I got them impression from how they responded to me that a lot of their clients… well… waste their time wanting to revisit things or discuss things that are farther out.

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