My wedding was on July 5th still dealing with day of make up issues. Advice?!

posted 2 years ago in Beauty
Post # 2
250 posts
Helper bee

I would pay her the amount you owe her less the extra time for the photographer and call it even at this point.  There really is no monetary value you can put on the lost time for the pictures you wanted since they are priceless. I am sorry you had to go through this. I just wouldn’t recommend her spa or makeup services to anyone in the future and if asked I would say she is unprofessional and leave it at that.

Post # 3
2581 posts
Sugar bee
  • Wedding: April 2006

i agree with PP.. Whatever you owe her, subtract the extra money you paid your photographer. And leave it at that amount. Honestly, if she was a good professional, she would have told you not to pay anything because of all the issues and being so late. 

Post # 4
2007 posts
Buzzing bee
  • Wedding: October 2014

I agree with the first 2 PPs, and I’m sorry that happened on your wedding day, it sounds like a nightmare. At least she didn’t try to argue with you or demand you pay full price.

Post # 5
42157 posts
Honey Beekeeper
  • Wedding: November 1999

As you said, her problems are not your problems. Her manager’s resignation should have had no bearing on the fact that she agreed to provide two makeup artists for your wedding or being late.

I would send a cheque for the agreed upon amount minus the extra cost for the photographer. As the pp said, there really is no way to compensate you for the late start to the wedding or the missing pics.


Post # 6
192 posts
Blushing bee
  • Wedding: October 2014

I also agree with PPs, however, did you have any sort of contract with your MUA? We have contracts with all of our vendors so we know what to expect should something go wrong. This situation is a little tricky, but it sounds like she is completely willing to work with you. If she did such a great job, I do believe she deserves to be paid something. Good luck!

Post # 7
2704 posts
Sugar bee
  • Wedding: January 2015

I agree you shouldn’t have to pay. Granted you did get the service… eventually, but that would make me furious.

It’s a hard situation if you want to maintain a friendship, but I do agree it’s not your problem if she had staffing issues. It’s her business and completely unprofessional for her to complain to you.

To maintain friendship do what PP said, give her what is owed -photographer expenses.


Post # 8
950 posts
Busy bee
  • Wedding: July 2015 - City Hall!

Another for what’s owed minus photographer expenses. Do you feel comfortable with that? Or do you still feel it’s too much?

Post # 9
318 posts
Helper bee
  • Wedding: November 2014

If you end up not paying her a dime I wouldn’t blame you. Being an hour late really sucks on your one and only wedding day. Yes she did the make up, but she costed you a lot and not only the photographers time, but you didn’t get your pictures getting ready, and I feel so bad for your guest waiting an HOUR for your ceremony to start and not only that, but I know I only have X amount of time with my venue, and that would have ment either shelling out more money to stay longer, or just not having more party time. 

Post # 12
795 posts
Busy bee
  • Wedding: June 2014

I would just explain to her how you came up with you present figure of $28.20. I know its not a lot, but you had to shell out extra money for the photographer. Its either she pays you for the photographer and you pay her full price (which either way she’d only have $28.20)!

Post # 13
1902 posts
Buzzing bee
  • Wedding: April 2012

I think I would probably still pay her at least $100 or something.  She still had to haul all of her gear out and do makeup for seven people.  Offering $28.20 seems like an insult.

What did you agree to pay her?

Post # 14
2082 posts
Buzzing bee
  • Wedding: May 2014


jennie.elliott2:  I fully agree with everyone else about paying her the agreed price minus photographer costs. It doesn’t give her much money but it’s only fair under the circumstances! I’m dying to know how she responds when you break it to her. Please keep us updated!!

Post # 15
1473 posts
Bumble bee

Hmmm. Yeah, I agree that $28 is not a lot and quite an insult, although she DID cost you extra money. I don’t think I would have the guts to offer that though. Since you said the photographer cost around $375 extra, that probably means you agreed to pay around $400 for the makeup service? I would probably offer her $150-$200. Because I’m a complete pushover.

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