Need advice…Paid for rush order, dress late

posted 3 years ago in Dress
Post # 3
6450 posts
Bee Keeper
  • Wedding: June 2013

@plpinkinsa2001:  wow- did you ask about getting the rush fee back? When was the dress supposed to arrive if you hadn’t paid that fee?

It seems that wedding dresses seem to run smaller but I think it’s usually a difference of a couple sizes. A 22 doesn’t seem normal for someone who typically wears a street size 12-14. I’ve heard about places ordering too large so they make money doing alterations (I always ask to see the sizing chart now because this happened with a BM dress for me) so maybe that’s what happened? Have you lost any weight/inches since ordering your dress?

Hugs to you! I’m sorry that something that is supposed to be fun has turned into a stressful situation.

ETA: I had to have my dress taken on from a 10 to about a 6 (my fault-I lost weight), have it shortened, added straps and cups, and had a bustle added and my alterations were less than $300. I also went with an individual seamstress instead of a shop so I’m not sure if that makes a difference.

Post # 4
8680 posts
Bumble Beekeeper
  • Wedding: October 2014

First off, yeah.. during the chinese holiday, chinese shops & shipping over there STOP. They don’t pack, ship, or contact people. They celebrate. There is really nothing you can do about that. Just something you have to keep in mind when you order things in the month of February from China.

As for the dress sizing.. yes, it’s pretty normal to order a dress a few sizes bigger – wedding dresses run smaller, and on top of that they order the dress based on your largest measurement. So, I normally wear a size 18 in womens jeans, but they ordered me a size 24 dress to fit my hips. Everything else will be altered down. For the most part, dresses come in one length [unless you order it longer], and normally needs hemmed down. I believe they are meant to fit brides that are 6 feet tall, or somewhere around there. $400 doesn’t seem too terribly expensive, I’m sure you could find somewhere slightly cheaper, and there are more expensive places as well.


Post # 5
128 posts
Blushing bee

No, your store sounds horrible and I’m so sorry about your bad experience.  The store should have take measurements around your bust, waist, and hips and spoke to you about which size is best because rarely do measurements line up into one size.  For example my bust was meausring a zero, my waist meausred a 4 and my hips measured a 2, thus we agreed on a size 4 and had the seamstress take it in elsewhere.  I have an A line dress which she had to shorten the length, create a bustle, bring in the waist, and bring in the sleeves, which totaled around $300.

The dress company should have taken note of chinese new year into the production time.  I ordered bridesmiad dresses from weddington way and I received an email in January that chinese new year would push back porduction timing, thus I should order 2-4 weeks earlier than what they had suggested.

Post # 6
2894 posts
Sugar bee
  • Wedding: May 2015

@plpinkinsa2001: Lunar New Year is a thing and most wholesalers will post on their sites that they won’t be shipping. Your bridal shop should have communicated that to you though. 

Bridal alterations will cost more due to factors that aren’t a factor in normal alterations. That lace detail at the hem? It must be removed by hand, hem taken up, then replaced and resewn by hand. They take more measurements than a street dress as well. 

I bought a simple sheath dress with lace overlay and alterations are $400 at the yelped five star seamstress. I have 4 fittings planned.

My girlfriend bought a Tory Burch off the rack for her wedding. Alterations were $20. One fitting and done for her. 

Post # 8
705 posts
Busy bee

@plpinkinsa2001:  I would defenitly get your money back for the rush order. They did not deliver on their promise regardless of what holidays or anything  They should have known what was going on with the business. Did they order the wrong size or did you agree to that size when you paid? If they ordered you the wrong size then that is on them and I would make thme do something foe that. 

My dress is a sample about 2-3 sizes to to big with the bustle altering all that I got a quote around 400 but , if I ordered in in my size I think it would have cost half that. What a hassle though I’m sorry that that’s happening to you. 

Post # 9
261 posts
Helper bee

@plpinkinsa2001:  Yikes!  that makes me not want to go dress shopping in Houston!  It would be a 2.5 hr hike for me too. I would definitely push to get the rush fee back too. That whole situation is awful, I’m sorry. 

Post # 10
94 posts
Worker bee
  • Wedding: October 2016

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Post # 11
94 posts
Worker bee
  • Wedding: October 2016


plpinkinsa2001:  Can you share with me when you ordered your gown? I am pressed for time too and I am nervous my dress will be delayed even with the rush order because of the Chinese new year.

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