Need Help!!! Anyone order online from David's Bridal?

posted 3 years ago in Dress
Post # 3
1362 posts
Bumble bee
  • Wedding: September 2014 - Turf Valley

I’ve ordered some of their products, but never a dress.  I assume that’s what you’re thinking of ordering.  I ordered some cool personalized match sticks and drink napkins.  They came very quickly and looked great.  I can’t speak for purchasing dresses though.

My tip:  Look for promo/sale codes online!

Post # 4
42 posts
  • Wedding: June 2014

I was a bridesmaid recently and ordered my dress from there. It was fine, no issues.

Post # 8
2642 posts
Sugar bee
  • Wedding: September 2012

I ordered a BM dress online and had no issues.  The correct dress arrived on time and it fit great!   Just make sure you measure yourself since bridal dresses tend to run smaller than street clothes.

Post # 9
785 posts
Busy bee
  • Wedding: November 2008

I ordered my wedding dress from David’s online and I had no problems at all. You can see my dress in my recap. I was extremely satisfied by the quality of the dress and I bought it almost half the original price, as it was on their sale section.  Also, you won’t have to pay anything for customs (judging from my experience), because they estimate the amount of money that you will have to pay for this process and add it to your order.I say go for it! 🙂

Post # 10
1987 posts
Buzzing bee

I ordered my wedding dress from them. I had no issues online at all. It was shipped immediately and just as gorgeous as the picture. The only issue I ever had with them was going to the store in person. I wanted to see the dress in person first and get measured. The person who ‘helped’ me was very rude and had my measurements wrong because she wasn’t paying attention. But on-line experience–absolutely zero complaints!

Post # 12
1298 posts
Bumble bee
  • Wedding: November 2012

I ordered bridesmaid shoes from them – no problem with the online service. I did go into the store to try them on though, glad I did because I ended up needing a half sizzle smaller than my usual shoe size. 

Post # 13
563 posts
Busy bee
  • Wedding: September 2013 - Pavilion at Rocky Neck State Park

I don’t mean to bash David’s Bridal but the one I went to was not so good. When I went for my dress the consultant kept saying I looked good in all these dresses when I knew I didn’t (my mom agreed with me). She seemed more interested in making a sale over what I wanted and kept telling me what I wanted/ what my personality was in terms of wedding dresses 

When I went for the bridesmaids dresses we choose one out and they saved it in the system. When my best friend ordered it, something wasn’t right. Turned out they wrote down the wrong dress (it was a completely different style and color than what we choose). Luckily they corrected the problem. When the dresses came in, they didn’t call any of us. When we finally called them, they said the dresses had been there for while. 

All I am saying is be careful!

Post # 14
1022 posts
Bumble bee

-Since it says that you are from Canada, keep in mind that you are looking at an American price, and that prices will vary and that once you recieve that product you are respoisible for any duty charged at the border.

-Items purchased on-line can only be retured the same way, you cannot take them into the store for an exchange, however dresses can be altered in store. Your garmet also comes with a complimentary steam/press if you take it to your nearest location.

-Not everythig on the wedsite can be shipped to Canada

-There is no real express shipping option sue to the fact that the product is coming from a different country. Sure you can pay for the next day delivery but customes can hold whatever they want for up to four weeks without questions, so allow a lot of time for shipping and do not waste your money on express shipping options.

Post # 15
2174 posts
Buzzing bee
  • Wedding: November 2012

I ordered my dress from DB online.  It arrived within 3 days, even with standard shipping.  I also later ordered a bolero and returned it with no problem.  Half of my BMs ordered their dresses online, too, and all was fine.

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