I've heard raving reviews about netbride, but have never heard anyone say anything negative about them. Anyone have a negative experience? Are they based out of a real B&M store? I got quoted great prices for the bridesmaids, but I need a little reassurance that ordering from there is going to be a good decision.
my girls recently ordered their dresses. One came in so far (all ordered at different times) The dress shipped in 2 months and came in great condition.
You want reassurance from hearing about negative experiences? I think there's a reason you're hearing all good feedback. I only have good things to say about them.
I ordered 3 bridesmaids dresses through them and they all came nearly a month early. The customer service was excellent and the prices were about 40% less than through other stores.
If you're not used to ordering online, just make sure you measure well and call Netbride with any questions you have before you order. I think you will have a great experience!
Yup, I had a great experience too - my girls love their dresses and needed only minor alterations (they got 4 different Bari Jay below-the-knee/tea length styles). Netbride even paid to ship them again when UPS screwed something up, because I wasn't getting anywhere with the UPS customer service! My MOH took care of all the ordering, but I dealt with the UPS mess. The Netbride people could not have been nicer or more apologetic about something that I assured them was completely not their fault!
According to an email I got from them with a price quote (we are using them again for my MOH's wedding), they do have a brick-and-mortar store:
"Netbride.com will meet ANYONE'S prices, policies and special offers. There is no sales tax on our gowns, this is probably an additional savings for you. See the sections below called 'Who We Are', 'Testimonials', and 'Our Guarantee'. We are a brick and mortar store and family owned. We've been in business since 1948, on the internet since 1995, and we are a member of the Better Business Bureau. You'll find our customer service is fast, friendly and professional. Netbride… a name you can trust.
"Our quotes are valid for as long as the factory continues the style, and as long as there is no factory price increase. Netbride.com is very proud of its service and reputation. We have been on the internet since 1995. Our bridal shop has been in business since--brace yourself - 1948! Our dresses are all originals and all come only via authorized dealers."
I've heard very mixed things about House of Brides but never a negative word about Netbride. I know it seems almost too good to be true, and it's good to be cautious, but I really think they are an honest-to-goodness great business.
I had great experience ordering from netbrides - my bm dresses and flower girl dress came in a month and half early!! And I had my dresses shipped to 5 different places all around the country!
It's not that I want reassurance thru negative feedback, I just want it via "No, I haven't had any bad experiences either" type comments. :) I just wanted to make sure I didn't miss something, since I only casually sift thru these boards here and there.
Thanks for your words of wisdom. We're gonna do it, I decided. What the girls will save will cover alterations and have money left over for lunch, too. :) Just means I gotta find a flowergirl dress, so I can order that while we're at it.
I've heard raving reviews about netbride, but have never heard anyone say anything negative about them. Anyone have a negative experience? Are they based out of a real B&M store? I got quoted great prices for the bridesmaids, but I need a little reassurance that ordering from there is going to be a good decision.
posted by iheartperiwinkle 52 posts 2 months agomy girls recently ordered their dresses. One came in so far (all ordered at different times) The dress shipped in 2 months and came in great condition.
posted by TallBride 582 posts 2 months agoYou want reassurance from hearing about negative experiences? I think there's a reason you're hearing all good feedback. I only have good things to say about them.
I ordered 3 bridesmaids dresses through them and they all came nearly a month early. The customer service was excellent and the prices were about 40% less than through other stores.
If you're not used to ordering online, just make sure you measure well and call Netbride with any questions you have before you order. I think you will have a great experience!
posted by Maude 131 posts 2 months agoYup, I had a great experience too - my girls love their dresses and needed only minor alterations (they got 4 different Bari Jay below-the-knee/tea length styles). Netbride even paid to ship them again when UPS screwed something up, because I wasn't getting anywhere with the UPS customer service! My MOH took care of all the ordering, but I dealt with the UPS mess. The Netbride people could not have been nicer or more apologetic about something that I assured them was completely not their fault!
According to an email I got from them with a price quote (we are using them again for my MOH's wedding), they do have a brick-and-mortar store:
"Netbride.com will meet ANYONE'S prices, policies and special offers. There is no sales tax on our gowns, this is probably an additional savings for you. See the sections below called 'Who We Are', 'Testimonials', and 'Our Guarantee'. We are a brick and mortar store and family owned. We've been in business since 1948, on the internet since 1995, and we are a member of the Better Business Bureau. You'll find our customer service is fast, friendly and professional. Netbride… a name you can trust.
"Our quotes are valid for as long as the factory continues the style, and as long as there is no factory price increase. Netbride.com is very proud of its service and reputation. We have been on the internet since 1995. Our bridal shop has been in business since--brace yourself - 1948! Our dresses are all originals and all come only via authorized dealers."
I've heard very mixed things about House of Brides but never a negative word about Netbride. I know it seems almost too good to be true, and it's good to be cautious, but I really think they are an honest-to-goodness great business.
posted by GorgesViola 189 posts 2 months agoI had great experience ordering from netbrides - my bm dresses and flower girl dress came in a month and half early!! And I had my dresses shipped to 5 different places all around the country!
No complaints - customer service was A+++.
Here are some yelp reviews on netbride:
http://www.yelp.com/biz/netbride-minneapolis
and
http://www.yelp.com/biz/netbride-com-minneapolis#hrid:7nGMFhCkuUIq9fgRYE-i6g/query:netbride
posted by ladysu 88 posts 2 months agoMaude~
It's not that I want reassurance thru negative feedback, I just want it via "No, I haven't had any bad experiences either" type comments. :) I just wanted to make sure I didn't miss something, since I only casually sift thru these boards here and there.
Thanks for your words of wisdom. We're gonna do it, I decided. What the girls will save will cover alterations and have money left over for lunch, too. :) Just means I gotta find a flowergirl dress, so I can order that while we're at it.
posted by iheartperiwinkle 52 posts 2 months ago