Post # 1
When we scouted vendors months ago, we received some contracts, but never signed them. One vendor in particular reached out to me today, after six months of no communicaiton and four days before my wedding, to “finalize.” He proceeded to berate me because I told him we found another vendor since we hadn’t heard from him. Excuse me? We have no signed contract and we have left no deposit. Why would you think we are working with you?
On the flip side, this was FI’s job to handle and I think he could have terminated the “relationship” with the vendor, but as a professional, how do you wait until the last minute to follow up with potential clients?
This is really upsetting days before our event! We are all in the same large network of people; it’s very awkward.
Post # 3
If you had a verbal agreement to use that vendor, the right thing to do would have been to tell them, regardless if a contract had not been signed (I get that you recognize that). But you’re right, coming to you just a few days before your wedding after months of silence is really weird – what type of vendor was it? Even if it was something straight forward like table linens or something, 10/12 is less than one week away!
The vendor hopefully just learned a valuable lesson and will get a contract/deposit from now on but I’d be surprised if it hasn’t happened before. They might just be sloppy like that.
What do you mean you are in the same network of people? Is it a friend of a friend kind of thing?
Post # 4
Wow. That is bizarre…and not a very smart way to run a business. Nothing should be reserved until a contract is signed and a deposit is made. I can’t believe that he would berate you for his oversights.
Post # 5
@CeeJae: Wow- are you serious!!
We looked at a ton of venues- some of which we actually went to see, other’s which I just emailed with the coordinator. I was surprised to see how many of the venue’s didn’t follow up immediately- they expected us to come to them. But then a month or two down the road (because know one else has booked, presumably)- they send email and call, explaining they’ve had the venue on hold. Ummmmmmm I never even ASKED you to put it on hold.
At first, I felt bad- like “oh, I totally should have let them know we aren’t interested”- but then, I realized- they didn’t even remotely try to win our business- or even care to contact me until long after our visit or initial contact- so if you don’t care too much about me, I’m not going to feel bad for letting you know we went elsewhere.
Post # 6
@kimm99: It was one of our potential entertainers. He went to school with a lot of people I know, but we’re definitely not friends — no invites to dinner. If he attended he might know 1 or 2 of my guests.
Post # 7
@CeeJae: I don’t know… I tend to think communication breakdowns like this always occur because of both parties. Yes, he never recieved a signed contract, and yes, it’s very strange for him to reach out 4 days before your wedding, but if you got a contract from him, that’s usually an indication you were planning on signing it. If it were me, I would have informed him a long time ago, thanked him for his interest, and then moved on. Especially considering you are loosely connected to him, it would have been the polite/considerate thing to do. I don’t agree with the way he handled it, and he doesn’t sound very business-savvy. But as an example, after we interviewed several photographers, we let the ones we did not decide to go with know so they weren’t hanging on.
Lesson learned, communication is key!