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I would recommend talking to them in person.
WOW I think you and I are in the exact same apartment, just kidding! Same thing happened to us and the stomping got worse after the broom.
I realize there's not really a lot my apartments would/could do, so I'm ignoring it, since I leave in less than 6 months. however, if you're living there long term I'd start raising complaints with your landlord--document every. single. time. it happens for the next week or so then go into the office. If the people above you never really stomped before, it's obvious these people are doing something that could be considered a disturbance.
Hmm, that's a tough one! I've had the same problem... with a roommate! This would take a bit of bravery, but could you knock on their door sometime in the daytime or evening, and introduce yourself and ask them to be more careful? At least that way, you know they'd get the message -- and if you do it really nicely, it might not make them pissed off. I don't know; maybe I'm just a cynic, but I'm always worried that if I ask them to be quieter, they'll respond by being noisier. :( Good luck.
I'd let the apt complex handle it. Things can get rather ugly between neighbors in situations like this! It's managments job to take care of these things. Keep records of what happens and your communications with the apt mgr. So sorry! I've been through this before. I'm a light sleeper so it really effects me.
I think that contacting the apartment manager is your best bet. It gives you a record that you have a complaint with them in case it gets worse. If the apartment complex doesn't help, try calling the police about the noise complaints.
I'm glad I'm not the only one in this boat.
@rosepinkslipper--that's part of the problem. I've never met this person and I can't access their floor, let alone their apartment to talk to them. The building is set up so that the staircase to the upper floors has its own door with a lock, which we don't have a key for. Short of standing outside the door to the stairway until they came downstairs, I don't know how to reach them. Normally, I think I'd be okay talking to them in person, but I'm not sure how to do that if I can't actually reach their apartment. That's why I was thinking of a note or contacting the apartment people.
I'm on team note. We were the noisy upper neighbor who would get the broom when we used our Wii Fit. I would get SO stressed out because I hated being the offender, but our neighbor wouldn't even make eye contact when we'd go out/come in.
I just wish he'd left a note or opened a line of communication so we could have apologized and/or worked out a time when could use the Wii Fit without it bothering him, b/c now i'm too worried about the noise that the Wii Fit just sits there (even though we have new neighbors).
Could you slip it in their mailbox or call property management to ask how you might get a note to the neighbor?
I'd go through property management if it was me. Mostly because I'm a wuss and I don't like confrontation (not that you even can have confrontation). It just seems that management is the only way you can get a note to this person.
if they recently moved in, is it possible they're still moving furniture and such around?
Such a hard place to be in, because you don't want to come across as that really obnoxious neighbor, but if the person before was never a problem, it would seem odd that this one would be.
I'd say go through the apartment complex manager - that way you don't come across as crazy and make them want to stomp around and make you more mad, haha.
I'm assuming the person that lived there didn't make noise? The reason I'm asking is, in my apartment complex it sounds like my neighbors are BOWLING or something, but its because of the construction of the building, and really its just them setting things on the floor and moving things around. Maybe your previous neighbors were conscious of this and didn't drop stuff on the floor and things like that. Regardless, I think going through your property manager will be most effective, but I would maybe mention to your property manager suggestions that could be offered, such as not dropping things on the floor or "jumping" out of the bed in the morning!
Direct contact is best and I understand that in person is really tough in your situation. If you leave a note, make sure to leave a way to contact you. You don't want to come off as bossy and irritable and people react very badly to anonymous notes. Be as polite as possible and assume that your neighbors have no idea how much noise they're making. Buildings can be really stupidly designed and magnify very minor noises. I'd avoid going through management if you can avoid it - or at least until you try direct contact with your neighbors first.
Do you have the apartment number? You could always mail a letter!
Lol, this is the reason why we bought a house. Our upstairs neighbor was a total cow or at least it sounded this way. It sounded like she was sprinting from one side of the room to the next. Ughhh I hated it!
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We live in an apartment and have the noisest upstairs neighbor! At all hours of the day/night, this person (or people?) stomps around so hard, it shakes our walls and door frames. It even rattles our dishes in cabinets! It's especially bad at 5:15 AM, when I'm guessing this person wakes up, but it also happens as late as 12:30 at night. At first I thought maybe he/she was working out (jumping rope or something), but it's not as repetitive. It's as if he/she is running around the apartment or hopping on a Pogo stick or something!!
Our building is set up so that we can't access the floor above us without a key (which we don't have). Neither of us have ever seen or met this person (the old neighbors moved out on Labor Day weekend), so I don't know anything about him/her. I would LOVE to find a way to get this to stop, especially because I'm sick of this waking me up at all hours of the night!
Today, I got so frustrated, I used a broom and banged on our celing/their floor. It stopped the noise for a minute, but it started right up again. I was thinking about writing a note and leaving it on the door to the upstairs floor, but I can't b sure that this person would get it or if they would pay attention to it. My sister suggested calling the apartment complex management and complaining to them, then they would contact this person directly. If you were in my situation, what would you do? I haven't been able to sleep a whole night in weeks and I'm starting to get a little crazy.