Not happy with Zales. 11 days to go, fiancé doesn't have a ring.

posted 3 years ago in Rings
Post # 3
895 posts
Busy bee

We tried to order an engagement ring from Zales, we had all sorts of problems. We cancelled the order. I suggest getting your money back and getting a ring else where.

Post # 4
3756 posts
Honey bee
  • Wedding: October 2013

@peachbaby4008:  I ordered FH’s ring on Amazon. Free shipping and I had in in a week. That could be a viable last resort for you!

Post # 6
5483 posts
Bee Keeper
  • Wedding: October 2013

@s2bmrscook:  I second this. If I were you at this point I would simply get a refund from Zales and stop dealing with them. This is ridic!

Post # 7
1287 posts
Bumble bee

Dump Zales…Go get your rings somewhere else. I would have been livid after the first time.

We ordered ours from Amazon too. Couldn’t be happier with ours.

Post # 8
34 posts
  • Wedding: September 2014

I would hope they are giving you some sort of discount after all this extra stress I’m sure they have put on your wedding


Post # 9
918 posts
Busy bee
  • Wedding: November 2012

I’ve never had a problem with Kay.

Post # 10
375 posts
Helper bee
  • Wedding: September 2013

I would highly recommed checking out Seems cheesy I know, but I got the recommendation from someone really knowledgeable about jewerly. Great prices, great selection and fast service. (I have no affiliation)

Post # 11
98 posts
Worker bee
  • Wedding: November 2013

@whitefuzzy:  I second eweddingbands!  I got my and my fiance’s wedding bands there.  Great quality, great price, and super fast free shipping.  I couldn’t be happier.

Post # 12
1261 posts
Bumble bee
  • Wedding: May 2014

ugh…sorry…that’s terrible!! I have had my fair share of issues with chain jewelry stores, and I’m done purchasing from them.   To me, it seems like once they get your money they could care less. Now, I’m not speaking for all them, because I know there are lots of people on here who are happy with their service and items they have gotten from them…however for me, it’s been nothing but issues.

I hope you get your ring soon!! Maybe see if you could get your money back and go some place else? Lot of the smaller less known stores will bend over backwards to help you out.

Good luck and congrats on your wedding!!

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