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I worked as an apartment leasing consultant in college. Where I worked, no one in the office received commissions from the rental of the apartment. All the leasing consultants were paid hourly and the managers were paid salaries. Occasionally, our manager would run some sort of incentive program, like "the person who rents the most apartments this month gets a bonus", but we did not receive a commission. I actually wished we had received commissions, because I rented way more than the other girls, but I made the same amount.
Also, IME, in our office, the person who showed you the apartment was the person who processed your move-in. Maybe we just had a smaller office, but we usually scheduled it that way.
My FI also worked as a leasing agent all through college. Where he worked (it's a franchise of apts. so they're everywhere), the person who was actually present when you signed your lease got the commission. So, for example, if Bob showed you the apartment, but you came back another day to sign the paperwork and Sue was the one there, she got the commission.
I live in NYC, and in my case, like above, the signing broker got the commission. Though we did work with the same one the entire way through, from initial showing to signing.
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So this is totally not wedding-related, but my husband and I are looking for a bigger place now that we're married, and we were wondering how commissions regarding apartment leases work.
We're using an apartment finding service, so I know they will get a kickback when we lease something. But, which apartment employees also get commissions when we sign a lease? For instance, is it the person who shows us the apartment and processes our application, or is it the person who is actually at the apartment complex to process the paperwork the day we move in?
If anybody works in this industry and can shed light on this, I'd love to know how it all works. :-) Thanks!