NWR: Work email etiquette (esp for bees that are managers)

posted 3 years ago in Etiquette
  • poll: Should you send a "thank you" email?
    Yes - it shows gratitute : (28 votes)
    47 %
    No please! My inbox overfloweth : (19 votes)
    32 %
    Meh - it probably doesn't matter : (13 votes)
    22 %
  • Post # 3
    Member
    632 posts
    Busy bee
    • Wedding: May 2013

    Honestly – I get annoyed when I say I will do something and someone responds thanks.  Its just another annoying email to delete.

    Post # 4
    Hostess
    9907 posts
    Buzzing Beekeeper
    • Wedding: May 2014

    @oneyearout:  I rarely send thank you emails unless I’m waiting for a file to be sent to me in which case I’ll reply so that the sender knows I got it. 

    If I ask you to do something, and you say you will, I won’t reply with a thank you – when you’re done whatever it is I might but that’s all.

    (i’m not a manager, just a lowly employee.  I don’t expect my managers to thank me for everything I do)

     

    Post # 5
    Member
    6872 posts
    Busy Beekeeper
    • Wedding: March 2014 - A castle!

    I’m somewhere in the spectrum between Meh and Yes. If I really was extremely thankful for something I’d just shoot over a thank you e-mail. It takes them 2 secs to open and read it. If it’s something they’re supposed to do just leave it.

    Post # 6
    Member
    1582 posts
    Bumble bee
    • Wedding: August 2014

    Eh. Sometimes I send them out, sometimes I don’t. Thinking about it, I tend to say “thanks” when it’s like, a last-minute thing, but otherwise probably not.

    Post # 7
    Member
    2126 posts
    Buzzing bee
    • Wedding: June 2015

    I am in charge of ordering supplies and stuff like that at work, so whenever someone sends me an email asking me to order something, I always send an email back after I’ve done it so they know it has been taken care of. I HATE getting emails back that just say “Thanks!!!” or something like that. It’s a waste of your time to write it; it’s a waste of my time to read it and all it does is create additional emails in my inbox. Maybe I’m just a negative Nancy, but it doesn’t make me feel appreciated, just annoyed.

    Post # 9
    Hostess
    3787 posts
    Honey bee
    • Wedding: June 2011

    I think it really depends on the culture at a given work place. I’m a project manager that is sattelite based on a different continent. We generally send reciept  acknowledgements and did when I was working in the office. A la “Here is the document attached.” “Great, thanks I’ll have a look.” That way they aren’t stuck wondering if I have gotten it.

    If I’m asking them to do something in an e-mail and they respond that they will, i don’t *usually* write back “Thanks!” Instead, I wait until the next round of communication and well say “Thanks for doing X. How did it go yesterday?” or something along the line.  Overall though, I don’t thank them for every thing I ask them to do. It’s their job and thanking them constantly makes it look like they’re doing me a favor by reaching miminum standards.

     

    Post # 11
    Member
    539 posts
    Busy bee
    • Wedding: February 2014

    Meh, it’s not that difficult to j it delete. But I think it’s pointless. I can see saying thanks when I reply that I’m finished, but not when I say I’ll do it. Am I supposed to then reply back “you’re welcome”?

    Post # 12
    Member
    1154 posts
    Bumble bee
    • Wedding: January 2015

    It depends on the work environment.  I’m CEO of one of my FI’s companies but really there isn’t a lot to do anymore (so I’m somewhere between businesswoman and SAHW (FI for now), and honestly more of a SAHW now) since the business took off, but when I was working with my employees and contractors I suppose I would have appreciated a “thanks!” e-mail from someone working below me because I see it as them thanking me for doing something that was their job instead of telling me to do something and expecting it to be done.  I tend to be overly respectful in work environments though but I would still err on the side of sending a “thank you” to a manager or boss instead of just assuming they’ll do whatever you asked them to.  Think of it this way, would you rather them 1. possibly appreciate the thank you and see it as you being respectful, 2. see it but not really notice/care and delete the e-mail with the rest of their e-mails (again, not a bad thing at all), or 3. think you didn’t read the e-mail they sent you saying they’d do it and be annoyed or just be annoyed that you didn’t acknowledge their response e-mail.  In any of those cases I think it would be better to just send it since the worst thing that could happen would be them just seeing it and deleting it with the rest of their inbox! 

    Post # 13
    Member
    1327 posts
    Bumble bee
    • Wedding: April 2014

    I’ll send a thanks or something like that in situations where I want to confirm that I got their response.  Like a PP said if I ask for a document, then send it, I’ll say thanks to show I got the doc.  I’m not a manager but I know the Thanks are helpful so that I know my manager read something.  Like manager asks me to add a meeting to the calendar, I reply that it’s on their for 2pm, manager says thanks.  Then I know that manager actually saw the time.

    Post # 14
    Member
    454 posts
    Helper bee
    • Wedding: November 2014 - Philadelphia, PA

    @oneyearout:  The best advice I’ve received from a manager is to just skip the “Thank you” email.  Unless they’re sending a large file and want some confirmation that everything was received by you, it’s unnecessary to send yet another email that will just clog their inbox.  I don’t send them and just delete the ones that I occasionally receive.

    Post # 15
    Member
    2063 posts
    Buzzing bee
    • Wedding: February 2014

    wow i had no idea so many people were annoyed by thank you emails. i always send them. i sometimes get annoyed if someone DOESN’T thank me, particularly if i’ve gone out of my way or done something out of my scope for them. but people tend to tell me i’m too polite in real life situations too so i guess it translates to my emails. i’ll be more conscious i guess… i just never imagined people would be annoyed by a simple thank you!

    Post # 16
    Member
    9137 posts
    Buzzing Beekeeper
    • Wedding: November 2013 - St. Augustine Beach, FL

    @oneyearout:  Say a pre-emptive “thank you” in the initial emial.  Way too many employees send wasted emails that only say “thanks”.

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