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The woman i talked to is the owner of the shop its called Billies and she is Billie lol She has horriable service! I just want to go off on her so bad!
Go to yelp and leave a review. Also twitter about it, you never know who's listening!
It sounds like you will be buying your BM dresses and tuxes elsewhere. Also leaving a bad review on yelp, weddingwire, etc.
I would totally bring my business elsewhere. plus if this is the type of reaction you receive from a phone inquiry, imagine how she'll react when you place your order and something goes wrong!! I dont think you would want the additional stress!
WOW! how rude and especially for being the owner! WOW!!!
if possible i would take my business elsewhere!
Yelp is the key to the elimination of all the stress in my life.
The only response I have ever got to my (200+) reviews was actually a negative review of a bridal shop. The shop owner was mad because my negative review was coming up on google. I had walked into the shop and asked if they carried Maggie Sottero, and the clerk, all snobby-like drawled "I've like, nevvvvvvvvvvverr even heard of that." Like, it was some dirty good for nothing designer. Then I asked if they had anything with polka dots, and she was like "ugh, it's not POLKA dot, it's SWISS dot." I was like, umm, I know the difference, and I don't want stupid Swiss dot!
And it was some dumb bridal shop in a strip mall, not some beautiful bridal atelier or something. Ugh.
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oh and DEFINITELY write reviews everywhere you can... weddingwire, citysearch, google, etc.
Thanks so much for trying to help i appreciate it tons! But i have only have 1 problem my wedding dress is still on layway there ive paid 582$ on it i still owe 300$ more and i cant get my money back plus love love my dress and the BM dresses im getting are the cheapest there and ive been there in person and she is much nicer i think i might give it 1 more chance and just think to myself ok she was busy with a ton of coustmers because that is the only bridal shop we have around this small town the closest another 1 is 2 hours away so its kinda hard to just go to another shop because im always to busy to just go out of town i have a 10 month lil girl how take tons of my time and then im also trying to plan my wedding pretty much by myself because my mom wont help for some reason GRR lol but i have a little help 1 of my BM is trying to help a lil with there dress and shoes finding. Sorry lol kinda had to vent again im just totally stressed lol
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Ok I just called the place where im getting my wedding dress because im also going to buying my BM dresses there and my groomsmen are renting there tuxs from there to so im doing all my important buying threw them so of course i think they should be nice and at least answer my +-----+ questions if i ask. Well anyways what happen was i called to find out exactly how much the BM dresses would be and how much deposit would be and i also asked them how much longer did i have on layway for my dress and she said " ask the bride she knows how much and i gave you what you called and asked for on the BM and i have coustmers here that i have to tend to and she hung up" Exuse The +--+ out of me +---+ but im trying to buy my +-----+ dress and BM dresses And the +-----+ tuxs from your store and you cant even have any +-----+ respect for me at least a +-----+ ounce i would think.! Sorry i have a pretty bad potty mouth lol im just completely pissed and needed to vent so and sorry its so long but can you believe that +--+ OMG! GRRRR