Omg so upset don't want my dress anymore

posted 2 years ago in Dress
Post # 2
103 posts
Blushing bee


malouloune:  I know how upset you must feel after losing your wallet and dealing with stolen funds along with taking preventative measures against identity theft, on top of being treated in such a poor manner by the bridal consultant. And right now, you probably just want to cancel the order to show you won’t take such poor treatment, but, on the other hand, do you really want to lose out on the deposit that you already put down on the dress?  Because in walking away from this dress now, you would essentially be paying for a new dress plus whatever you already put down as a deposit on this dress.  I think you did a great job of sticking up for yourself and letting that bridal consultant know that their business depends on happy customers like you.  If she agreed to not charge you the bogus $50.00 fee, then I say you won.

Post # 3
5781 posts
Bee Keeper
  • Wedding: October 2014

Read your paperwork. Most places that do payment plans will charge a late fee if you’re late, and your paperwork should tell you what the late fee is and when you’re considered late on the payment. Personally I don’t think it is unreasonable to charge a late fee when you make a late payment.  The late fee helps encourage people to pay on time and small businesses will plan their monthly budget based on what they expect to come in. When you don’t pay your bill on time, it might keep them from being able to pay their bill on time.

sucks that the lady isn’t nicer about it but that’s business for you.

Post # 4
1108 posts
Bumble bee
  • Wedding: March 2014

I think you’re over reacting a bit. Payment plans are not the norm when it comes to purchasing a dress. That being said, the woman on the phone seems like she might’ve come across as a bit snippy.

Though since it seems like you two have worked things out so I’m failing to see why you’d want to lose a large chunk of money just to spite her.

Post # 5
1627 posts
Bumble bee
  • Wedding: September 2010

Hmm, I work in a business that late payers pay a late fee. We give a grace period of a few days, but after that we charge. She could have been more empathetic and kind. I would leave for the rude treatment, not the late fee.

Post # 6
1043 posts
Bumble bee
  • Wedding: September 2015

She definitely could have been nicer and given you a grace period especially given the situation. But she also doesn’t owe you this and you also could have made arrangements to make the payment before you went out of the country. Also, if you reported your card stolen to the bank you shouldn’t be responsible for them taking that money from your account. I think it’s an overreaction to cancel your dress. Yoyd rather lose out on a big chunk of money than pay the $50 fee for paying your bill late?


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