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If they don't have websites, I don't book them. They literally cost $15 through Wordpress. Even if they've had a legitimate store/business for 30 years, if I can't google you, you're not the person for me.
@jo.lee:I'm the exact same way! If they can't bother to make a website I can't bother to call them and find out information. I like to google and find out ALL informatin including pricing before I even considering calling a vendor.
LOL I emailed an officiant with all of our information and he sent back,
"Dear Jessica,Congratulations to you and Jon!"
Ummm my fiance's name is not Jon or anywhere close. I was like, who the fuck is JON?? LOLOL. I didn't select him because I was worried on our wedding day he'd be like, "Do you JON take JESSICA," and I'd have to be like HIS NAME IS TARRY.
@meladoug: LOL...Marsha. We have the same first name, and the one that gets me is Michelle. I cannot tell you how many times someone calls me Michelle instead of Melissa, and it bugs the crap out of me! My own priest was calling me Michelle for the longest time. I told him that if he got my name wrong during the ceremony, I'd correct him in front of everyone!
He got it right...
Refusing to give you information via email. I contacted a DJ that came highly recommended. He refused to give me info regarding his pricing structure and demanded a phone call to get more info. I can understand not being able to quote something without more information, but I don't know why you can't dialogue over email (especially if that's the preferred method of communication for your client). He also was about to leave town and was only reachable during certain hours (which didn't work for me). It gave me the WORST taste of inefficiency and was a complete turn off.
Ohh, vendors that charge a consultation cost. I'm sorry - in today's market, there are so many choices, that was a total turn off to me. I don't care how good your 'x' product is. I can understand they are trying to weed out people who waste their time - but, that to me is a business mgmt issue, and not something where I need to pay $100 just so you can showcase your work and give me a bid (this was a florist).
@meladoug: Wow. That's awful. I would have slapped someone.
I visited one venue that wouldn't tell me their prices before I got there. I found out that it was going to be a $20,000 minimum for JUST the food and location rental. That was waaaaaay more than we could possibly afford. I thanked them but said it was too much and went on my way.
I got one phone call PER DAY from this venue for the next two weeks, plus multiple emails, begging me to come tour their facility (ALREADY DONE! Did you not record that???), then, after I told them off, promising me that they can work within my budget (sorry, but if you told me a $20,000 minimum, even if we cut out all the bells and whistles, you won't fit into my budget. That's just a fact). The place wouldn't leave me alone. I felt like I had gotten on the wrong side of the venue mafia.
hahha this makes me laugh:) when a vendor goes on a 20 minute rant about how THEY would do something then says...."butttt we can do it however you want, I guess" Trying to make me feel stupid if I pick any other way but theirs. Why not just tell me how you would do it, and leave that "buttttt" & "I guess" off.
If they can't even take the time to spell correctly or use proper sentence structure, they are not the vendor for me.
This was the doozy that I got a few weeks ago...
"Thx for the inqiury. We currently are free on Oct 7. id like to
get togeher to discuss things
farther. Pls give me a call @ your earlest convenance."
This was copied directly from the email. No changes have been made.
@GreenEyedMoon: I hate that! Especially vendors that don't disclose their prices online...I do a lot of stuff online...and obviously I'd like to know if you are anywhere in my budget..otherwise I'm wasting both my time and yours!
@UpstateCait: Oh man, I would have crossed them off my list immediately. I went to a bridal show a couple weeks ago, and one of the vendors there had a big sign saying that they do "Rehersal Dinners." FMIL was really interested in talking to them, but all I could concentrate on was the missing a. I finally just flat out told the vendor that her sign was misspelled. The worst part was that one of the things they were selling was stationery. I would have been so paranoid that they would misspell everything!
@lindsaybrooke24: Agreed. I can understand not having it posted on your website, but if you can't email it to me the first time I ask for it, then you're not the vendor for me. I've learned my lesson!
@UpstateCait: wow! Spell check is AWESOME! (and comes on most computers).
I almost didn't book my photographer because he left me a voicemail in response to my email asking him to email me more info. I totally forgot it made me enter my phone number when I sent the email and I NEVER check my messages. In fact, if I eventually see I have a voicemail, I won't listen to it I will just call the # back. So I didn't get his voicemail OR see that he called and I thought he was just ignoring me until he called again and I happened to feel my phone vibrating.
In that time period, about a week, I totally could have booked someone else. Taht was really bad business practice, although I'm sure he thinks it's great since nothing was in writing.
@oracle: Yeah, that just sounds fishy. I would never deal with someone who seemed so reluctant to give me anything in writing.
@UpstateCait: Oh my effing gee, it actually hurt my brain reading that. One of the photographers I looked into had a ton of spelling/grammatical errors on her site. It just looked so unprofessional. Not nearly as bad as that email you got, but still...
@oracle: i agree....
we've been scouring thru vacation homes as potential locations for our wedding and i came across this estate that is in our hometown and i was estatic!! less stress, gorgeous, advertised about it being okay for wedding receptions, close to the majority of the guests...you get the picture...well, it was on a vacation home website so I filled out the form to have the owner contacted, left my information as well.
got no response. waiting 2 weeks, nothing.
so i go on the website and fill the form out again, stressing the point that I was extremely interested.
i get a response 2 days later, with the owner's number to contact him. that's it. no other information.
so i immediately call and got his voicemail, so i left a detailed message and left my number, and again expressed my extreme interest.....
its been 2 weeks and he still has not called nor emailed me back.
welp, ya done lost my business sir. sorry.
lol....i am extremely disappointed cuz the property is gorgeous! which is a very very VERY rare thing to come across in my hometown....but oh well...on to the next one...lol
http://www.alwaysonvacation.com/LSS/images/485347/Bridgeton5BedroomsSleeps15_12289321459201.jpg
http://www.alwaysonvacation.com/LSS/images/485347/Bridgeton5BedroomsSleeps15_12289322037331.jpg
http://www.alwaysonvacation.com/LSS/images/485347/Bridgeton5BedroomsSleeps15_12289322272331.jpg
http://www.alwaysonvacation.com/LSS/images/485347/Bridgeton5BedroomsSleeps15_12336015597741.jpg
How funny you guys say that about is you can't google them then your wont buy from them.
I've actually sold some bouquets that are like my wedding bouquet on wedding bee here and genrally they are all custom orders as I sell bouquet etc. I don't have a site yet or anything I'm planning on opening a Etsy shop soon once I figure out how to use sales tax and use tax in CA lol its alot to learn!. Just someone willing to take the chance. Which is truely a big chance now I think of it more I know how many scammers are out there. It really sucks to order somthing and get the opposite I've don't that before. I had that happen with a few things during my wedding last year.
I really love making things in generaly, but I'm really glad that some people take the chance on people like me, but I know how much trust is and issue and I can't blame anyone for being scared to order that way.
@meladoug: I can't believe the nerve or some people. I would definatly find that rude as a buyer or a seller.
I wish vendors would give at least ball park figures for their services so I don't waste both our time. I understand that they need a lot of information to give a full quote, but would it kill you to say, "we have worked within budgets from $$$ to $$$" or "packages starting at $$$$". Honestly, calling you on the phone isn't going to suddenly convince me that I should pay twice what is in my budget. I think it's insulting to expect people to contact you only to be shot down by your high prices.
And I second the complaints about not having a website and not being willing to dialogue over email. Get with the times people.
I am turned off by vendors who spam. I signed up to get my bridal show tickets emailed to me, not to have every vendor in Pittsburgh email me. I didn't talk to ANY photographers at the bridal show and yet somehow I'm getting emails "Thanks for stopping by our booth! It was great talking to you! Check out our 2012 prices and portfolio! We would love to talk to you again!" I'm like mutha fucker! I didn't talk to you in the first place! UGH! So yes, any vendor who sends me an email I didn't ask for goes into the spam folder and they don't get contacted.
I also hate vendors who refuse to go over pricing in email.
I hate when vendors call you when you tried to contact them on the web (either via their website's form or via email). There is a reason why you used electronic communication, and I feel like they should be respectful of your chosen choice of communication. I have no problem moving on to phone conversations later, when I am more informed on their services and actually really looking hard at using them as a vendor, but in the beginning, if I email you for basic information, just email me back. Don't call me.
@kala_way: I second everything you just said. Those are my pet peeves as well.
Also when I contact a vendor about my wedding and get an e-mail back basically saying that my wedding is not large enough for them to even bother with (this actually happened!). Yeah I get that somes vendors are too important to work with my smaller wedding, but use some tact!
Requesting several times for a contract or receipt of the deposit! I should have cancelled with them all together after going round and round asking for both. To receive only a handwritten receipt for the deposit. They came recommended by the venue so I didn't stress about the contract. Now I wished I had. Because they slapped us with extra fees that weren't discussed!
These comments cracked me up.
A few years ago I went shopping for a gown with my friend. When she introuced herslef as Yirgalem, the owner responded "that's a mouthful, do you have a nickname?". We looked at eachother and walked out. If you can't be bothered to even say a woman's name correctly, why would they spend their money in your establishment? Oh, and we sure spread the word among friends to avoid that shop.
Wedding planners who are not realistic with you up front. I called one planner and told her my entire budget for EVERYTHING was 6,000...no more, I wanted a small intimate beach wedding....she says "Oh yes, we can work witin your budget...absolutely! let me email you my pricing" (wouldn't tell me over the phone of course) Her price was 5,000!!! She really thought I was going to pay her 5,000 dollars and the other 1,000 would go to my wedding...I think not. She couldn't understand why we didn't hire her. lol
@ktisthatbees: I got this too, alot! "You can't use this room for your wedding, you have to go to the restaurant across the street with no ocean view." A simple..."we do require a minimum guest count for this room" would be nice....
vendors that have music that auto plays on their website - hate that!
I had a makeup artist I had originally contacted back in August and she had quoted me. This December I circle back around to offer the deposit and hold the date if she's still available and I'm told they've increased their prices. I email back and ask what they are now. She says I can go online to find out! So, I do, then I email her back with "honestly, it would have taken you two seconds to tell me you increased the price by $35". Fired.
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Dear potential wedding vendor,
Calling me Marsha over and over again, even after I have clarified my name TWICE, will not get you booked. If you can't even listen well enough to call me by my own name it makes me wonder how well you will listen to our wishes for our wedding day.
Sincerely,
MELISSA
/pissy rant
Hive - is there anything that instantly turns you off to vendors?