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We booked a "staycation" at a fancy hotel in the city through Orbitz. It was a special deal where you had to check in at 5 pm or later, but we got a ritzy suite with a view for $100 (unheard of in Chicago.) No problems, just a really positive experience - just know the terms of the deal backwards and forwards and bring all paperwork with you.
I bought my parents a Las Vegas vacation 2 yrs ago through Orbitz, and everything was fine. I did all the planning myself and didn't really need to contact them for anything. My parents encounter no problems with the flights or hotel. They showed up and everything that was supposed to be waiting for them was, and they weren't asked to pay for anything.
That's the only "vacation" I've used them for, but I've booked dozens of flights through Orbtiz with only one bad experience during a bad storm in NYC when all the planes were being grounded anyway, so it probably wasn't really their fault anyway.
i have used both, expidia texts when your flight changes if you give them your number. it's nice!
I've used both for airline tickets and never had an issue, but I've never used them for booking a hotel.
I've used expedia before and haven't had any problems. However, I have heard some bad things about Orbitz. Granted, this was a couple of years ago and maybe they've cleaned up their act since then, but still I don't know if you want to risk it.
http://www.thebestpageintheuniverse.net/c.cgi?u=orbitz_blows
oh, and I know Marriott has a look no further guarantee, meaning that other sites are legally not allowed to post rates lower than what Marriott has on their site.
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Has anyone booked a vacation or honeymoon through either of these websites? Was the experience good or bad? Was everything in order when you arrived? If there were any issues did they handle them? Any info would be great!