Ottawa Jewerly Stores?

posted 3 years ago in Rings
Post # 3
Member
71 posts
Worker bee
  • Wedding: April 2015

Congrats and welcome! I got engaged over the holidays and my fiancé got my e-ring at Jubilee at St Laurent. He’d been in several stores and was really impressed with Jubilee. He dealt with the store manager and she was amazing! We went in together after New Year’s and another lady was there and she was a little intense! I wouldn’t want to deal with her! I think she was a fluke though. Truthfully he’s been in that store several times over the past month or so to get the ring and he’s always been really impressed by the level of service and rapport. Most of the staff is incredibly knowledgeable and friendly. I’ve gotten a ton of compliments on my ring, too! 

 

Good luck and let us know how it goes!

Post # 4
Member
1125 posts
Bumble bee
  • Wedding: January 2010

I don’t know where you should go, but I can tell you definitely do NOT go to Ben Moss at the St.Laurent shopping centre. They gave us shitty service, shitty advice and shitty excuses not to fulfill their warranties. We actually returned the ring only to buy the same setting at another Ben Moss (Carlingwood I think).

I had a good experience at Peoples at Place d’Orleans for other jewelry (custom family ring)

Post # 6
Member
164 posts
Blushing bee

@missnadia: I went to most (if not all) of the jewellery stores in Ottawa within a span of a 2 weeks or so. While I’ve had very good customer service at a few of them (the People’s store manager at Billings Bridge and the Howards on Sparks stands out in my mind), none of them offered both value and high quality stones. Howards is a Hearts on Fire dealer, so they really push them and are very expensive. Peoples is cheaper but much lower quality.

The best experience out of them all was a Bob Thompsons on Bank. I spoke with one of the jewelers (not the sales people), and he was kind enough to show me some good quality loose diamonds. Very nice customer service (and they do everything in house I believe). But the prices were also high. 

To be honest, I know your FI doesn’t want to shop online, but you really can’t beat the quality and prices you can find from reputable vendors like James Allen and Whiteflash. I do understand why people wouldn’t want to though, but take it from someone who’s done it, it’s really not as scary as you think. 

I’d avoid Rings Etc on Bank St, you’ll see their “50%-60% off” signs, which makes you think you’re getting a great discount. But they have very low quality diamonds that they self grade, and their sales associates only really know how to say “look, it’s a diamond. The label says it’s a K SI1”, rather than offer any knowledge or advice. One diamond they showed me hardly sparkled at all, and that’s with their store spotlighting.

Remember, in diamonds you get what you pay for, or less. 

Post # 7
Member
1125 posts
Bumble bee
  • Wedding: January 2010

On another note, I’m excited to see that there are at least 4 of us from Ottawa here! 🙂

 

Post # 8
Member
187 posts
Blushing bee

If you decide you want to shop online for your diamond (which I highly reccomend) I can’t reccomend Martin Sheffield enough. He is in Thornhill ON, he can get you nearly any stone you can find online and he is happy to search for a diamond to fit your requirements and budget. His website is uscerteddiamonds, but he is based out of canada, and he was a dream to work with.

 

Post # 10
Member
164 posts
Blushing bee

@missnadia:  just a thought, I think both you and him will have to learn more about what makes a diamond sparkle before you’ll see how much the big retail stores inflate their prices for what their giving you. Type of certification, the importance of cut, etc, it all matters. I’ve seen too many people buy diamonds based off of just the carat, clarity and color alone. Be sure to compare apples to apples, a retail store may compare their EGL graded 1ct H SI1 to a GIA graded 1ct H SI1 and say that their price is the same, but it’s definitely not. Also be careful about the salespeople scaring your FI off buying online, I’ve had the same tactics used against me.

I’d definitely recommend checking out the Pricescope forums and tutorials, or if you want the more direct method, check out Good Old Gold’s YouTube videos. Best of luck! 

Post # 11
Member
207 posts
Helper bee
  • Wedding: October 2016

Peoples or Jubilee at St. Laurent, or Peoples at Carlingwood (My stepfather bought my mother’s engagement ring from Peoples Carlingwood, and I’ve had lots of pieces repaired on warranty there.  Always very friendly, enthusiastic service!)

 

.. I agree with avoiding Ben Moss… I worked for them (briefly!) and I wish I could say nice things.

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