Package stuck in USPS sorting facility?

posted 3 years ago in The Lounge
Post # 3
Member
499 posts
Helper bee
  • Wedding: September 2014

Keep calling and be a pain.  If it ends up being over 2 weeks go to your local post office and file a claim and contact the vendor.

Post # 4
Member
1789 posts
Buzzing bee

Keep calling. maybe the address was wrong…or area code. or worst case scenario is it was lost or stolen. i kinda feel your pain. i have been anxiously awaiting a package from Moissaniteco. they do three day shipping..but my package got to our local fedex facility on Saturday…and they can’t ship it out till the three days is up. it has just been sitting there and they won’t release it until today. even more frustrating is moissaniteco sent it to the wrong address. i put my husbands private mailbox. they messed up. so it’s been a two day ordeal calling the shipping facility and corporate. finally my husband can go and pick it up…what a drag. i really wish Moissaniteco did UPS shipping or USPS shipping.

Post # 5
Member
153 posts
Blushing bee

The person who shipped it has to file the claim.  The process is explained on their web site. the reality is, unless it was insured chances are nothing will come of it.  I mailed way too many packages chime children in college that never made it!  no one at USPS will take the blame.  And they are never found.

Leave a comment


Sent weekly. You may unsubscribe at any time.

Find Amazing Vendors