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She put her card on his account, so it looks as though it is his card.
Contact PayPal first. There must be a way. Also I'd call your sisters bank and tell them about what's happened and see if they can block any further purchases from being made via PayPal (I don't know if they do this in the States).
Bearing in mind that he's made purchases over several months she might not be able to get all the money back. If at all. At the very least PayPal should be able to take the card off the account and you can take it to small claims court.
Ohh, I see. I think she needs to contact PayPal ASAP and explain the situation, see what they can do before proceeding further.
wwhatt? wow I would flip! I don't know about the smalls claim court thing though, she did give her bank info for his account and never took it off. Has she talked to him about it?
She needs to dispute the charges with her bank and let them handle Paypal.
definitely contact paypal! I have a dispute going on right now with an etsy seller who ripped me off. They're very good with dispute resolution!
You can call paypal, but also have her debit card canceled and let the bank know that it was a fraudulent charge! He's using her card without her permission.
Update: She did contact her bank before she realized who the charges where from. They put a hold on her account and contacted paypal. In the mean time she remembered him using her card for the tickets and called her ex-BF. It turns out his checking account has the same last 4 digits as her card so he was unintentionally using her card. Paypal froze his account, so he knew that she wasn't making it up. He agreed to pay her back, I never asked if he acually did. I told her to have him sign something saying that he did owe her that money, I hope she listened. But she hasn't brought it up again so I am assuming he paid her back.
Good to know it worked out for her. That's a seriously crappy situation.
I would cancel the debit card so that he longer has access. Also, see if the bank and/or paypal can help. I hope everything works our
For things like this, it's up to the bank whether or not they want to refund her money. Most banks have clauses requiring that you safeguard your information, so if she says that SHE put her card on his account, they probably wouldn't refund it. Paypal has no legal authority to credit the money back, so they would probably just take the card off the account, and cancel any pending charges. She would be able to reclaim all money via small claims court, since she did not authorize the purchases. That hearing would be quick. Glad that they were able to talk it out though, and that he promised to pay it all back. Hope he's true to his word!
I'm not sure how it is where you are, but I know that in Canada the rule is that if YOU compromise the security of YOUR own debit or credit card then YOU bear the responsibility for any fraudulent charges (ie: the bank won't do sh*t for you).
It's a hard lesson to learn, but she should know better than to give away her info like that and she definitely should have changed her info when they broke up.
Paypal probably also won't help her, because I believe that putting her card on his account violates the terms and conditions that you agree to when you sign up.
ETA: nvm. I'm glad it was a missunderstanding and everything worked out for her.
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So my darling younger sister has a little predicament that I need the hives help with. Last year she dated this guy and used her debit card and his paypal acount to buy baseball tickets. They have since broken up and I bet the hive can guess where I cam going with this. He has made almost $400 in purchases over several months with her debit card. Since it is listed on his acoiunt is there any way to dispute it with paypal, or is small claims the only resort?