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PayPal/Ebay Help Needed!

posted 1 year ago in The Lounge
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    1.
    5,478 posts
    Bee Keeper
    lilyfaith    June 23, 2012   Lakeview, Chicago

    I ordered a pair of shoes off of Ebay. They're coming from a seller in Europe, and she provided a tracking number, etc. Unfortunately I live in a courtyard building, and I was at work when they attempted delivery. (I guess since it's international, they wouldn't leave it in our mail room.) They left a notice, but it was marked "will attempt redelivery" and didn't list a place to pick it up. 

    The next few days I waited for it, but they never attempted redelivery. I logged online to see if I could schedule to have it held at the annex, and found out that they had shipped it back to seller! I contacted the seller and am waiting to hear back. 

    Has anyone ever had this happen? Who is responsible for return shipping again? I don't think it's fair to me or the seller, but I highly doubt USPS will pay for it. 

     
    2.
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    2,896 posts
    Sugar bee
    beekiss2      

    I hate the note that says "will attempt to redeliver."  Just keep it at the post office and let me pick it up!  I feel for you, it's so annoying...especially since it's coming from an entirely different country!  I would try to submit a complaint.

     
    3.
    Member
    8,542 posts
    Bumble
    Beekeeper
    noritake22    March 31, 2011   Seattle

    I am sorry this has happened to you. I have had a similar situation. I ordered from ebay and the post office sent it back to the seller saying that my address did not exist. Well, I have lived here for over 10 years, so it definately exists. I think the mail delivery person was just lazy and didn't want to walk or drive up our driveway. I advised the seller, after we had cofirmed that the address was correct, take the returned package back to their post office and tell them to ship it at their expense, since it was their fault. The post office reshipped it at their expense.

     

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