- 4 years ago
- Wedding: December 2012
This place is so unprofessional it disgusts me. Photo 225 are scam artists and I’m making sure everyone I know planning a wedding know their fraudulent practices. They DO NOT answer phone calls at all and when they rarely do, some soft spoken receptionist acts like she’s new to the company and never answer any questions at all. They never return phone calls even after leaving numerous voice messages.
Waited over 4 months for wedding pictures after hassling the company everyday. Customer service is non-existent and they can care less about you as a client once you pony up the money. Acted like they cared in the beginning when getting quotes, but once I paid, everything went downhill. All they care about is the check and once they have it, forgot about customer service and trying to get in contact with someone. Never EVER use them again and wish I would of paid more money for a professional company that actually care about pleasing their clients.
Anybody else had problems with them once you paid them in full?