Photog claims full resolution images but I can't print bigger than 10×13…

posted 3 years ago in Photos/Videos
Post # 3
Member
3960 posts
Honey bee
  • Wedding: June 2014

Your photographer probably has software to enlage the image which minimizes the loss of image quality, such as Perfect Resize (formerly Genuine Fractals).  You most likely do have full resolution images.  Do you have a printer which prints images larger than 10 x 13?  Or are you sending the files out to be printed?   Do you know how large your image files are, and the size in pixels?  Oh yes, and do you have photoshop?  

Post # 4
Member
462 posts
Helper bee
  • Wedding: September 2014

I can understand cropping the pictures in a flattering way, but taking the resolution down shouldn’t have happened if you were promised full resolution. 

It’s just that the bigger you get, no matter how good the camera, you get a better quality when you take it into photoshop and resize it for the size you want.”

I don’t think that’s true is most cases. Yes, an edited image will generally look better, but the size of it does not affect the quality. The only time I could think that it would is if it were a low light setting and there was a lot of noise (speckling in the picture), but even that can be mostly taken care of in Lightroom.

Post # 5
Member
761 posts
Busy bee
  • Wedding: November 2012

“you get a better quality when you take it into photoshop and resize it for the size you want.”

Uhm…No. You cannot take a smaller picture and magically make it larger. Photoshop does handle resizing beter, but it doesn’t magically make pixels appear that don’t exist. 

“Most people don’t go above 10×13, so I size them in a way to make sense for most people’s computer storage.” 

That sounds more plausable. The files are probably large, and to fit them all onto a DVD, she probably sizes them down for regular sized prints. (up to around 11×14)

If the photos are 300 dpi, then you can go a bit larger than 10×13 without the quality suffering too much. If you want to really blow something up, I’d request the full resolution files. (since she said she has no problem resizing them for you)

My photographer gave me full resolution images that filled two DVD’s. 

Post # 6
Member
3960 posts
Honey bee
  • Wedding: June 2014

Image size does affect print quality.

Post # 10
Member
3960 posts
Honey bee
  • Wedding: June 2014

@vanasme:   Sorry to say I am not able to comment on the PS Elements – I have Photoshop CS 5.    

Post # 11
Member
631 posts
Busy bee
  • Wedding: August 2014

@vanasme:  Many photographers only give files up to a certain size because they don’t want major wall pieces of their work hanging somewhere with a terrible print job from Walmart or Snapfish or the like. Totally a normal thing. But it may not be what was agreed upon. What does your contract say?

Can you open one of the files in elements and check what resolution it has been saved to? 

Post # 13
Member
10384 posts
Sugar Beekeeper
  • Wedding: September 2010

She actually might have a crappy camera that doesn’t print much bigger. Not even giving you the option of an 11×14, which is much more standard than a 10×13, is super weird!

Post # 14
Member
2555 posts
Sugar bee
  • Wedding: September 2013

@vanasme:  Hmmm… you can check the resolution of the image in certain programs. I don’t think you’d need anything higher than 600 dpi for most hi res printing, unless you want to go insanely large. That’s about where I worked for projects in college. 

oh, just saw your last comment. 330 is not high resolution by anyone’s standards. That’s like, pretty average….

 

Post # 15
Member
731 posts
Busy bee
  • Wedding: August 2014

That seems weird that it wouldn’t print at 11″x14″… I would think that’s a pretty common size and is more standard that 10″x13″, but I don’t know much on this subject. :/

 

Post # 16
Member
731 posts
Busy bee
  • Wedding: August 2014

But also — I would prefer to buy prints from my photographer because they always look better. But I like my photographer… I may feel differently if I had issues with mine like you have with your’s!

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