Post # 1
Ok, so I’m stressing just a bit!! I booked our photographer bout a year ago. I found out about her by Facebook ( friends of friends used this person). I was trying to cut costs, and she was cheap compared to other photographers. even though many people had told me the one thig to splurge on was ur photographer, I thought their photography skills would only get better over a year (they were a new photography business). They did our engagement pics, and they were ok, but I would tell their skills weren’t professional. I had to re edit many of my pics. We had to put down $500 to secure our date. So the closer it gets to our wedding date, I decide to look at their latest pics that had been taken at a wedding they shot about 2 wks ago, that is when freaked out.. They had shadows all over their faces, and poses were so original, and the pics were not clear 🙁 I want to get my money back, but I looked at the “contract” we signed and it says non refundable.. I understand they took engagement pics (we only got 100 images, 10 edited) on a cd, and I know we tiEd the date up for awhile, but any ideas to get SOME of my deposit back?? I’d be happy with $200 back.. I’m lost, and need your help!!
Post # 3
First, can a mod move this to the Photography board?
Second, take a close look at your contract to see what the process is to cancel the agreement. You can probably cancel now without further cost to you, however it is very unusual for a photographer to refund part of the initial deposit and I would not be surprised if you cannot recover any of it. I also recommend talking with the photographer about why you are canceling, because this is a learning experience for them too.
Post # 4
Also, it doesn’t hurt to just ask. Maybe they will negotiate for a reduced fee on how much they withhold. But usually the initial deposit is non-refundable.
Post # 5
they will probably hold it all due to it being so close to the wedding that the chances are they may not get another booking so would loose out on money themselves and everyone has bills to pay!
Post # 6
@Alli0513: I would let them know you want to cancel and ask if they can rebook the wedding date, if you can get the deposit back. We have that with most of our vendors as they’re more “mom and pop” type places despite their work being much better than you’d expect from that.
They let us know that they’re not trying to screw us and if we needed to cancel its non-refundable, but if they can rebook the date and make the same amount (or more) they will give back the deposit 🙂
Post # 7
If I were you take the loss and walk away. It will be worth it the end to hire someone you really like. 🙂 Dont even ask for any money back.
If I were in those shoes I would not give the money back. That $500 was earned with back and forth emails, the consult, and the e session. Not to be harsh but you made the choice to hire them and you spent that $500 already. They have every right to keep it even if they do rebook the date. They put the time in for you already and now two months before the wedding you want to bail, the chances of them booking another wedding on such short notice is unlikely. I really dont mean to sound mean but thats the reality of the situation.
Post # 8
you booked them and tied up that date for an entire year. You alsoalready got a shoot and images out of them. Walk away and find someone new. There is no reason they should give you any money back. You’re lucky it was only $500 – mine is $1,000+.
Post # 9
put yourself in their shoes- they are losing revenue they’ve been counting on for over a year. sorry but they more than earned that 500 holding your place. They stunk when you booked them so they didn’t mis-represent anything.