(Closed) Photographer drama (very long!)

posted 8 years ago in Photos/Videos
Post # 3
Member
6598 posts
Bee Keeper
  • Wedding: August 2010

I really think the engagement shoot thing is a fluke accident and could have happened to anybody!

And I think that he is taking every precaution so that it doesn’t happen again – I think you are safe to stick with him!

Post # 4
Member
195 posts
Blushing bee
  • Wedding: September 2009

Maybe your FI will be more comfortable after the engagement re-shoot when he sees that everything goes well. Now he only has one negative experience to base his feelings on, but a positive experience should balance that out. I would just reassure him that bad things can happen to any photographer or any vendor, and this photog is very talented. 

I think you’re doing a wonderful thing by supporting another young artist! Everybody has to start somewhere, and it sounds like he will do a lot for you to show you he appreciates the opportunity.

Good luck!

Post # 6
Member
361 posts
Helper bee
  • Wedding: December 1969

I agree with Future Mrs. Martin.  Our photographer in Orlando has been doing it for forever.  So, he’s used to being this busy and handling such delicate matters.  It’s one of your photographer’s first times out of the gate.  This really is just a bump.   He’s already fixed the bump, and it’s not likely to happen again.

I’d stick with it and remain calm.  As someone who is marrying a small business person, I support this decision from that standpoint as well. 

Post # 7
Member
73 posts
Worker bee

I agree with everyone above, it can happen to anyone, and with someone this new, I bet you he will do everything he can to make it right for you, and he probably learned a good lesson from here too to back everything up once he got home!

Is there any way to recover your photos? Does he have them on the original card and the card got corrupted? Is the hard drive recoverable? Unless someone held a magnet to the drive, I don’t think the files are really lost, you just have to find the right program to dig out the data.

I once thought I lost a whole card of vacation pix when it was actually just something screwy with the card, I was able to recover everything with a program. See if there is also any way to recover those photos. Good luck!

Post # 8
Member
167 posts
Blushing bee
  • Wedding: April 2008

This is the sort of thing that happens as a newbie photographer…I can guarantee you he’s learned his lesson! As shangchen said, it’s more than likely possible to perform hard drive and/or card recovery. I bet he’d appreciate you giving him that suggestion instead of the engagement reshoot-I’m sure he lost more than just your photos!

Post # 9
Member
7175 posts
Busy Beekeeper

Has anything like this ever happened to him before?  Has he had his computer professionally diagnosed?  If it was a corrupted SD card, then could others he owns be corrupted?  If he didn’t delete them off his SD card, they should still be there.

In any case, I’d keep him and do another engagement shoot before the wedding.  Hopefully, the crash was a fluke and it is not indicative of him being dishonest about what really happened or a lack of computer knowledge (making it his mistake – ie: deleting it without knowing until it was too late).

I’d press a little more to get the details.  He sounds really easy to talk to and open to communication, etc – which is something to be said.

 

Post # 10
Member
1514 posts
Bumble bee
  • Wedding: August 2009

I’d keep him and see how it goes after the re-shoot.  If there’s still problems I’d start looking then.  Hopefully you can get this done and see his work soon.

Post # 11
Member
209 posts
Helper bee

Well it is great that he is gonna do a reshoot.  I’d be going nuts if my CF cards went corrupt, which is why I usually have tons of them with me instead of keeping all my eggs in one basket.

Post # 13
Member
3 posts
Wannabee

I would be worried too actually. I am a professional wedding photographer and I can assure you that this kind of an accident would not happend if he was a pro and knew how to backup his files properly. A virus can not corrupt photo files so it must have been something else…such as he did not format his SD or flash card property or accidentaly erased files by fomratting a drive or could be a variety of other things. 99% percent of the time the files could be recovered by using a professional recovery service…which coule be quite pricey. 

The reason you hire a PROFESSIONAL to cover your wedding photography is to make sure that you do not need to worry about things like that. 

One of the most common and unfortunate mistakes couples make is hiring a family friend or an enthusiastic relative to photograph the day.  Keep in mind that even with the proper equipment, photographing a wedding properly is a daunting task requiring significant experience, the finesse’ to be virtually invisible, and most importantly the talent and artistic vision to capture the memorable details and emotions of your wedding day. It is certainly not a job for the faint of heart or someone that only has a “few” weddings under their belt.  

On a side note, about 8 years ago (my 1st full years as a wedding photographer) I had a little accident with one wedding being completely gone due to eqipment faliure. Both the original hard drive and the back up drive got fried as the same time (lack of proper surge protection at that time…yes, I leanred many lessons over the years). This was a huge wedding at that time (I think around $8000.00 package back then and a multiple day event). I was in complete panic over this and could not face the bride with the news. I sent the drive to a local shop and they could not recover anything. Being from a foreign country (a friendly US ally;) my brother had connections to the recovery lab that works for that country’s inteligence services. I shipped the corrputed files to that lab and got back all the files recovered within 4 days. The bride and groom never knew how close we were to losing their photos. I have since photogrpahed 5 other weddings for that same family…sorry about the long post and goodluck with your wedding photography.

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