(Closed) photographer hasn’t responded

posted 7 years ago in Photos/Videos
Post # 3
Member
4485 posts
Honey bee

Keep calling until they respond. A professional will get back with you asap. If you still don’t hear from this vendor after a day or two (call on Monday and then wait till Tuesday to get a response from them before moving on), then cut your losses and find someone else who cares about your business and keeping in touch with you.

Post # 4
Member
971 posts
Busy bee
  • Wedding: September 2008

She could be on vacation and out of the office, returning the first of the year?  IDK.  Usually, though, that info. would be on her outgoing message.  Try calling again.  Leave a message and if she doesn’t get back to you, then call her on Jan. 2. 

Post # 6
Member
4485 posts
Honey bee

If you don’t hear back from them right away, you have to pester them in order to hear anything. But again a true professional vendor will not wait until they have a zillion messages from you first wondering if they are still alive.

Post # 7
Member
566 posts
Busy bee
  • Wedding: November 2011

I’d send an email too. You can play the frantic bride: “Forgive me, but as the wedding is getting closer I was just getting a little nervous about the final details and everything. I’m starting to freak out a bit so can you get back to me as soon you get a chance? I’d really appreciate it. I apologize in advance if I seem a little overzealous.”

Be nice but not pushy and play up the excited bride thing. If she still doesn’t get back to you then it’s time for more extreme measures. Someone in your family might be willing to play bad cop. That’s the role of my sister/wedding planner. 

Post # 8
Member
1405 posts
Bumble bee

she will prob schedule to go through all that a week or so before, so after Jan 1st….but she should be rseponsive.  It is a busy time of yr, but with email, voice mail, and smart phones she should be getting your messages and responding.  If not, she won’t be in biz long.

Post # 9
Member
4415 posts
Honey bee
  • Wedding: December 2010

I would send her an email.  When I was contacting vendors, I always used email instead of the phone after the initial contact. I found it worked much better–not only did it allow me to contact the vendor without interupting them when they might be with another client and allow them to respond when they weren’t busy, but it also gave me a written record of everything.

Post # 10
Member
621 posts
Busy bee
  • Wedding: October 2010

I was going to suggest to e-mail them too…sometimes it is easier to respond to an e-mail.

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