(Closed) Photographer Issue. .. advice needed

posted 10 years ago in Photos/Videos
Post # 3
Member
2030 posts
Buzzing bee
  • Wedding: December 1969

Did you pay by credit card? If so you can let her know that you are planning to do a charge-back for $X of her fee if you don’t receive your photos by a certain date. Maybe that will spur her into action?

Post # 4
Member
2434 posts
Buzzing bee
  • Wedding: September 2008

Yeesh.  How important is maintaining this friendship? My first inclination would be BBB and threatening small claims court, but that seems drastic for a friend.

Do you have a mutual friend that can verify some terrible circumstance hasn’t befallen her?  Or can a mutual friend help to light a fire under her?

I’m guessing she’s too far away for a face-to-face meeting, but if you have a friend in the area, perhaps he/she could talk to the photog?  Maybe go to her with a flash drive and just download the pictures on the spot?

Did you sign a contract for the trash the dress photos?  Was there a delivery date on there?  If so, the BBB or small claims could be an option, but sounds like a lot more trouble and expense that finessing the photos out of her.

Maybe her e-mail inbox is as full as her voicemail? 

Perhaps one last e-mail (or perhaps a certified letter that she has to sign for and can’t deny getting in the mail) saying, "I really feel like you painted me into a corner on this.  We want the photos we paid for and have been very patient thus far.  I’m not sure what is going on with you, but I would like to resolve this without having to resort to something as formal and ugly as small claims court or the BBB.  Please don’t let ruin our friendship!"

You don’t just want to come out and threaten her with calling the BBB because you may never hear from her again. 

This really sucks!  Good luck and let us know how you make out.

Post # 6
Member
52 posts
Worker bee
  • Wedding: January 2003

Just keep posting public comments on facebook. I doubt she has a professional site and blog? If she does, leave comments on her blog. That would speed up any pro…

Bobby Earle

 

To everyone else: Unfortunately, this is what happens when you don’t take wedding photography serious enough and you hand it over to a friend.

You wouldn’t ask your friend who wants to be a surgeon someday to perform open heart surgery on your child. Heck, most people won’t even go to Mexico to get their teeth worked on even though it’s cheaper. Why? Because your teeth are too important to take a chance on just to save some money. Similar idea with your wedding photography. If it’s EXTREMELY important to you then budget for that and pick wisely. If it’s not, do as you wish…

Post # 7
Member
170 posts
Blushing bee

@bnlearle
Are you seriously comparing taking a photo to performing open heart surgery? Give me a break.  I like a beautiful photograph as much as any other girl but the condescending tone, and ridiculous metaphor would tell me to stay away from using you as a vendor.  The whole "Let this be a lesson to all of you, little girls" attitude is incredibly insulting. Ugh.

@cyshas
IAMAL, but I think in most cases those emails would constitute a contract or an agreement.  BBB is in some cases a worse option than small claims court because you get to leave negative feedback but there is noone enforcing that you will get your photos and you may alienate her further.

Post # 8
Member
52 posts
Worker bee
  • Wedding: January 2003

@vyeta

Sorry for coming across condescending… Now that I reread it, I can TOTALLY see how it came across a little harsh. Honestly, not my intention at all πŸ˜‰

Unfortunately, I’ve known far too many people who go a non-contract route with their wedding photographer friend and something like this happens. I actually feel terrible for people who find out after the fact that there are tips out there that can remedy situations like this before they go bad. It’s just usually not a good idea to go with a friend for wedding photography and then it’s an even worse idea to not have a contract. Sometimes it works out perfectly – but most times it doesn’t πŸ™

Either way, I really don’t think I implied condescension such as "you little girls…" or anything like that. Hopefully you believe me;)

As far as comparing surgery to photography, I think you misunderstood where I was drawing my equivalence. It wasn’t that photography and surgery are on a similar skill level πŸ™‚ My brother got a near perfect score on his MCAT’s and my best friend is almost done with med school at UCLA. Believe me, I’m surrounded by the amazing minds that make up doctors. No comparison there πŸ™‚ Where I was comparing was the worth and value of the photographs (not the photographer’s skill vs. the doctors). Most people will run into their burning house to grab old photos so I really don’t think I’m being ridiculous here. πŸ˜‰

If photography is extremely important to someone – something that you aren’t open to risking – then you only want to entrust that task with the best, that’s all. Now, if it isn’t at that level for some then of course it’s not worth stressing about too much. There are pleanty of people who couldn’t care less if they have disposables at every table – and that’s perfect for them πŸ™‚ Bummer is that I know too many who think photography is extremely important, don’t understand the potential problems of choosing a friend, and then get screwed over after the fact. It happened to my sister (before I was a wedding photographer) for starters. I feel terrible that we didn’t think more about the photography for her wedding. 

I hope that clears it up a little bit. Obviously, people can have differing opinions on how much of a priority photography should be – there’s nothing wrong with that – but I hope you see I wasn’t belittling anyone here  or calling people "little girls" πŸ™‚

Thanks! Bobby Earle 

 

p.s. posts like this are what get me really sad…

Photography Regrets! Help!

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