Post # 1
So we found a photographer that we were really excited about, her pictures look great, her references came back as good, and her prices are VERY reasonable. We had set up a meeting for this morning to meet in person for the first time, to look over the contract and talk things over. But she didn’t show up. We waited about a half an hour and left. Right after we got an extremely apologetic email from her saying she had been up until 5am with her newborn and had managed to sleep through her phone alarm and several phone calls. She wants to set up another meeting.
Would you give her another chance? I’m really on the fence about it… on the one hand we love her work, she’s the most reasonably priced person we’ve found, and everyone makes mistakes. I’ve certainly slept in before. On the other hand, I don’t want to risk having an unreliable photographer! What do you think?
Post # 3
If she has always been responsive and otherwise good to work with, I would give a one time pass. We all make mistakes, but if it seem sto be an on-going issue after this I would get someone more reliable.
Post # 4
@thunderberry: Personally, I would give her another chance because we’re all human. However, I would expect her to be at the next meeting exactly on time, 100% prepared for the make up meeting. If she wasn’t, I wouldn’t be interested in hiring her.
Post # 5
Since her references all checked out, I wouldn’t assume she’s just unreliable and this is a pattern of behavior for her. Sounds like a really unfortunate mistake that could have happened to almost anyone. I’d still go with her.
Post # 6
As the mother of an infant who had never before been late…for anything… I’d give her the benefit of the doubt once. It’s a whole new world, and the most exhausted I’ve EVER been. If she got back to you right away and was apologetic…she’s human, too.
Post # 7
@thunderberry: It sounds like it was an honest mistake. If she wasn’t responsive, had “so so” reviews, and you didn’t have a good feeling about her before I would say forget about her and find someone else. However it seems like she just made a mistake like all of us do at one time or another!
I would still meet with her. 🙂
Post # 8
- Wedding: August 2013 - Brookfield Zoo
Based on the info you’ve given, this sounds like an honest mistake and that she has a good reputation in general, so I’d say give her another chance. If it happens again though, look for someone else; you don’t need to have any worries regarding the wedding that could be avoided by booking someone else, especially with the photographer.
Post # 9
Forgive and set up another meeting. It really does seem like a one-time mistake and not a habit of being unreliable.
Post # 10
Give her another chance. She called you right away and apologized. Like someone else said, see how she is at the follow up meeting before making a decision.
We had a similar situation happen when we were planning. The difference is that this woman denied she had ever agreed to meet with me that day. I had to forward her our email correspondence.
Post # 11
I’d proceed with caution and at the very least make sure any contract you sign includes a full refund if she doesn’t show up or a partial one for substitutions. Plus, I’d be a little annoyed that all I got was an email. I believe she should have also followed up with a phone call as soon as she realized that she missed the appointment.
Granted I’m not a mom so I can’t fully relate. But I’d prefer a photographer who wasn’t in a current state of transition. I have a friend who is a new mom and every time we make plans to get together, even weeks in advance, something pops up with the baby being sick or her feeling tired. Oh, and she’s got another on the way. We are of course still good friends and I recognize that this is a time in her life where she’s got priorities and responsibilities that are likely to change her plans despite the best of intentions. But what if something child-related happens on your wedding day and she cannot show up? It would be totally justified on her part but you would still be upset. Her references are probably pre-infant. It’s just not something I’d want to be worried about.
Post # 12
@evrnenpaul: So people with children shouldn’t be photographers? Come on.
Post # 13
@mariematt: I knew my opinion wouldn’t be popular. But your interpretation of my response was hyperbolic and a complete exaggeration of what I posted. The very first sentence I wrote suggested what should be put into the contract if the OP proceeds. Then I stated my personal preference based on this particular photographer’s actions i.e. no phone call afterward, which annoyed me. It’s nothing personal. It’s business. If she had the forethought to set an alarm realizing her exhaustion and shown up on time or called to apologize instead of only emailing, the fact that she has a child of any age would not have bothered me in the least. But you never get a second chance to make a first impression. The way she handled it afterward was not good enough for ME. But I am not OP. And since I know myself to be an analytical worry wart my first impression is one that I would use when making my decision. But again, if OP is cool with it then I would just make sure that the appropriate conditions are a part of the contract. The point is that at no point in my post did I indicate that parents should not be photographers. Hopefully this clarifies my position.
Post # 14
Give her a second chance. Having a newborn can make the best of plans go awry and she made a point of getting in touch with you and providing an honest explanation. If she’s normally known to be reputable and reliable then one mistake should be forgiven.
Oh, and it is utter nonsense to suggest that being a mother is incompatible with being a photographer. Most of us are “in transition” at many points of our lives. Does this mean we are incapable of holding down a job? Of course not.
Post # 15
@Steampunkbride: I agree that being both a mother and a photographer is absolutely doable, which is why such a thing as the two being incompatible as a rule was never suggested. But the fact is there are some people who are not as good at coordinating their schedules or multi-tasking as others when other priorities come into play. Perhaps if you re-read the posts you will get the meaning a bit clearer.
Post # 16
@evrnenpaul: Thank you for questining my ability to read and interpret a post correctly. My original comment still stands. Motherhood is no excuse to be unreliable but it is no bar to being considered a serious professional. In this particular instance, the photographer in question could have lied. The fact that she didn’t suggests how seriously she takes her mistake. As a result, I doubt that there will be a repetition.
However, if the OP is concerned that one failed appointment is more than she wishes to consider acceptable then of course she can reconsider using the photographer in question.