(Closed) Photography company MIA: PLEASE help!

posted 7 years ago in Photos/Videos
Post # 3
Member
646 posts
Busy bee
  • Wedding: October 2011

I went on to their website, where they have a message about closing. They said that email is the best way to get in touch with them. If you do that, you at least have  a “paper trail” of you trying to get ahold of your stuff. (Though it looks like they won’t end up printing the hard copies and albums… They may be able to print them for you at cost. OR another photographer may do the same out of pitty.)

If that doesn’t work, do you have a lawyer friend that can send them a nasty-gram?

You may also check to see if they are actually incorporated or not.  If they’re not, you would also be able to go after the photographer as an individual.

Read the note on their website… http://www.celebrationphotography.net

Looks like they may have had someone steal from them…

Good luck! How DEVASTATING!!

Post # 4
Member
8354 posts
Bumble Beekeeper
  • Wedding: March 2011

I am so sad for your sister. She must be so distraught. Because of the circumstances that you have posted, I highly suggest that she file charges against them and take them to court. Depending on what she paid them, she may be able to take them to small claims court. If she paid a higher amount than the small claims will allow, she may want to consider hiring a lawyer to get her money and/or pictures. She should be able to get a free consult with a lawyer to advise her. I really hope things work out well for her.

Post # 5
Member
264 posts
Helper bee

WHATTT!!!!  I booked them for my AUGUST wedding!!! What do I do now?!?! I don’t have the money to hire another photographer… Why does this always happen to me? 

Sorry to hear about your sister… I’m hoping you can receive your pictures ASAP

Post # 6
Member
646 posts
Busy bee
  • Wedding: October 2011

@MSomar check the website. It says that the photographer you signed with will honor your contract. You just work directly with the photographer that you booked rather than through Celebrations. again, here is the link. There is a huge announcement once you click into the website.

http://www.celebrationphotography.net/index2.php?v=v1

Post # 7
Member
264 posts
Helper bee

@sonj818: I read it… I honestly don’t know if I trust this company to keep my contract terms all the way till my wedding in August.  I just don’t know if I believe them… I guess I will have to discuss it with my FI, and then decide what to do.  I really wish I could talk to someone on the phone :/

Post # 8
Member
646 posts
Busy bee
  • Wedding: October 2011

You might be able to get the photographer you signed with on the phone after you email… ๐Ÿ™

I’d sign a NEW contract with that photographer if you choose to keep them. They’re probably not incorportated, which means you could go after them personally if anything goes wrong.

I would also add some or all of the following requirements:
1) Photographer will transfer ALL images to your personal hard drive prior to leaving the wedding (they would then process them as originally agreed upon, but at least you’d have the files if anything bad happened, the files will be REALLY big so you’d need a large hard drive)
2) All images and prints will be delivered within 45 days of the wedding
3) Final payment will be made via Paypal (with your credit card, with them NOT charging you fees) Double check Paypa and your credit card’s policies, but I believe you’re allowed to contest payment made via paypal up to 60 days later… this would allow you to get your money back if they don’t deliver what was promised. You can amend #2 based  the requirements for contestmeno

So frustrating. Good luck!

 

Post # 9
Member
264 posts
Helper bee

@sonj818: You are awesome!  Thanks for the help… 

Post # 10
Member
171 posts
Blushing bee
  • Wedding: February 2009

sonj818 said:

“I’d sign a NEW contract with that photographer if you choose to keep them. They’re probably not incorportated, which means you could go after them personally if anything goes wrong.

I would also add some or all of the following requirements:
1) Photographer will transfer ALL images to your personal hard drive prior to leaving the wedding (they would then process them as originally agreed upon, but at least you’d have the files if anything bad happened, the files will be REALLY big so you’d need a large hard drive)
2) All images and prints will be delivered within 45 days of the wedding
3) Final payment will be made via Paypal (with your credit card, with them NOT charging you fees) Double check Paypa and your credit card’s policies, but I believe you’re allowed to contest payment made via paypal up to 60 days later… this would allow you to get your money back if they don’t deliver what was promised. You can amend #2 based  the requirements for contestmeno”

These are good points.

Many photogs are LLC’s, so they do have that protection. You should check if the photog carries insurance as well.

Most reputable photogs will not give you unedited images on a hard drive prior to leaving the ceremony. Giving unedited RAW files is generally not done in the photography community, so this might be something the photographer shies away from agreeing to.

Additionally, if albums are to be delivered, 45 days is a VERY quick turnaround from editing, to client selection, to designing, to client approval, to printing. Many times it takes at least 6 weeks.

Post # 11
Member
2239 posts
Buzzing bee
  • Wedding: May 2011

@sonj818: I seriously doubt a reputable photographer is going to agree to transferring over all of the RAW files at the end of a wedding. 

 

Post # 12
Member
646 posts
Busy bee
  • Wedding: October 2011

Hey Ladies!

Poor MSomar has her back against a wall. ๐Ÿ™

You never know what you can get until you ask. I spoke with many photographers who were willing to transfer RAW files to me (granted, I didn’t ask for them to be transferred at the end of the wedding…) after the wedding.

My disclaimer to that is that my mom is photographer herself, so they’re willing to do it as a professional courtesy. Given the situation, this photographer may be willing to be more flexible. He is probably losing a lot of business due to the abrupt closing of the studio.

I do suggest negotiating everything. ๐Ÿ™‚ I’ve gotten major discounts on my chairs, free draping at my venue, the 2cd photographer of my choice, and a free engagement session all by asking nicely. ๐Ÿ™‚ MSomar might get it too. If she even trusts this guy anymore.

Post # 13
Member
264 posts
Helper bee

UPDATE

This is an email I received from the photographer scheduled to shoot my wedding…



As you’re aware, Celebration has gone out of business, leaving upcoming brides, existing brides, photographers and other vendors wondering what happened and scrambling to find money, albums and photographs owed them. 

I’m one of the photographers (we were all independent contractors) and (judging from the fact that (Owner) has forwarded your information to me) may have been scheduled to photograph your wedding. 

I’d be happy to share with you any information that I have.

_______________________________

So I called him… He pretty much stated that he doesn’t know much.  The owner has told him that the money is not available to refund. The owner contacts him on a restricted # and states that he can only be contacted by email.

Then I asked, “What happens with my deposit… does it go to you?”. This is where he replied that he didn’t know if and when we can get it back.  So if I wanted to continue with this independent contractor, I would have to sign a new contract and give a new deposit. I DON”T THINK SO!  

I am thinking about taking the company to Small Claims Court.  That is more money we have to give up… money that we don’t have.  

At this point, I may just look into another photographer. He is a family friend but just started in this field.  He has taken photography classes… We would be his first wedding. Well, we really don’t have a choice.  Without that money, I can’t really get what I want in a photographer.  

I wish I could find other brides that are going through the same thing.  Any other brides sign contracts with this company???

Post # 15
Member
399 posts
Helper bee
  • Wedding: October 2012

@pott79: Have you thought about trying to maybe make a “Group” on facebook or somewhere else and try to communicate with others who are in the same boat (waiting on products or already paid a deposit)? I know a group of people got together in my area when they all discovered they were being scammed and ultimately got a story on the news about it. You might all be able to pool your collective frustrations and maybe piece together photographers names or figure out a way to get a hold of someone in charge. The more people the better! Good luck with everything.

Post # 16
Member
4 posts
Wannabee

If anyone is owed money or products/goods of thier contract that they signed with Celebration Photography Inc. and are looking to take legal action in regards to recover their losses please contact these two emails as we are looking for couples/people join and take legal action in regards of Jon Lee Kern and Celebration Photography Inc. closes their doors.

[email protected]

[email protected]

 

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