Post # 1
I’m frustrated and need to vent. Hope you don’t mind. And, some of it is my fault, but I still want to whine.
One of the first things I did when i finally thought I’d narrowed down a date and contacted a photographer. I stumbled across her when I was on facebook–two of my friends (a college friend and college student who I’ve known since she was a toddler) were fans of the particular photographer, so I was intrigued. It turns out, when I clicked on the page, I realized I knew the photographer–she’s my college friend’s niece. Only I didn’t know that she was a professional photographer now. I happen to also know the photographer’s parents. And I know she’s done a few weddings at the church I’m using. And, she was recommended by some WeddingBee readers.
So, I contacted her and exchanged emails. I had a tentative date and then I let her know the date that I was probably switching to (had to change because of the availability of my reception site and officiant). That was on July 1. She told me she’d be happy to put a hold on that date. So, yesterday, I finalize with the officiant and church. Thus, today, I’m ready to sign contracts with the vendors. The reception site says, “Great, I’ll get the contract to you this week.” (Side note: I had a hold at my reception site’s sister site for another date and they asked me on Friday if they could release my hold.) I email the photographer only to get an email from her saying, “Sorry, another bride contacted me a few days ago and booked your date in another city.” What was the point of putting a hold? I guess she didn’t want my business and wanted to travel. Had she told me, I would have sent her a deposit immediately. I guess my frustration is in telling me there was a hold. If she had told me straight off that she would only hold a date with a deposit, I would hace understood, but she didn’t make that clear.
On the other hand, if I can see this may reflect her immature/underdeveloped business sense. She’s very young. I’m not taking it personally, but it means that I now have to hunt for a photographer. Good thing my date isn’t until next May.
Thanks for “listening” to my rant. I know I’m partly to blame for this, but it’s still frustrating.
Post # 3
I’m sorry that you had a bad experience with your photographer. But, I agree about being unprofessional about holding a date and not telling you, you needed a deposit to keep it just to change her mind laterz..
I’m a young upcoming photographer and that just one of the things you learn before going to business is deposits…so it’s kind of weird she didn’t ask you for it or sent you a copy of her contract on anything when she said she’ll hold
hope you the best in finding a new one..
Post # 4
i am an event designer/wedding coordinator. if i pencil someone’s date in and another person contacts me about the same date, i always give the other person a call first to make sure they didn’t want to put a deposit down. it gives them first right of refusal. she really should have called you, especially since you had a history.
Post # 5
Eek! I’m sorry! I agree with crebre80. In her shoes, I would’ve at least had the courtesy to call you first and let you know someone else put in a bid for your date. Before I paid my deposit but had a “verbal” agreement from my photographer, she penciled me in and said that if anyone else called requesting my date, she would immediately call me so I could put down the deposit.
Post # 6
half of being professional phtoorapher is being professional…..and that means at least half a decent business sense…unfortunately, there are a lotta people out there who are great photorgaphers, but have bad business sense….
Post # 7
Sounds like she doesn’t have much in the way of business sense, so you should consider it a good thing that you’re not working with her. When you pencil someone in, it means just that. They get first dibs on that date!
Post # 8
Or, playing devil’s advocate here, she got an offer from the other bride with a deposit then and there.
In any case, it’s stinks that things didn’t work the way you wanted. Hope the next photog that comes your way is awesome!
Post # 9
Yikes! You have a lot of time still so I’m sure you can find another photographer whose work you love. Goodluck!
@ Darren – spot on the business sense!
Post # 10
When I met with my photographer, I had a 2 week “verbal” hold on my date. She’d hold it for 2 weeks, then she’d require a deposit. She said this gave me time to mull her over without having to put money up front and that she’d call me if anyone else was interested in her services for my tenative date. She also said that anyone who books her within those 2 weeks gets a freebie 3rd photographer thrown in, which i thought was cool (also an incentive i get it).
Look at it this way–it’ll save you the hassle in the long run. Find someone more professional. Believe me, you don’t want to deal with unprofessional photographers
Post # 11
She is young and unfortunately doesn’t h ave the best professional sense. However, I can understand that she may have had to take another job that would be more lucrative for her – it sounds awful, but it could have easily been a deciding factor. Hopefully you find another photographer and are able to book them quickly!
Post # 12
well, that just means she has even LESS business sense, to rudely dump one client cause another offer more money…you can easily be courteous and professional to the one you are “dumping” and stil take the lucrative job, and not be left with one client who will badmouth you on a forum….word of mouth, bad or good, is the most important factor…the money follows
Post # 13
That is frustrating! Good luck in finding another photographer.
Would it be worth writing her a polite email to let her know what your expectations were, so that she understands she needs to be clearer in the future, just to help her out?
Post # 14
Thanks everyone for *listening* to me. I just wanted to make sure that I wasn’t out of line in thinking that she would have let me know someone else was interested in the same date. I was a bit concerned about her youthfulness (and she looks even younger than she is). I was really frustrated yesterday (mainly b/c it meant I’d have to look for someone else). Today, I realize I probably want someone who has had a bit more life experience.
In thinking about it, I suspect that because this other wedding is in her college town, she looked at it as an opportunity to hang out with old friends (and I suspect this bride is one of her peers–remember, I’m friends with her aunt and parents).
@Miss Velveteen, in my last email to her, I told her I was disappointed and indicated if I had known about the other bride that I would have sent her a check immediately.
Post # 15
- Wedding: October 2018 - LDS Seattle Temple & Hotel 1000
It is unprofessional, and she absolutely should have emailed you when the other bride contacted her to figure out if you were still interested in the date. It’s bad business and she won’t last long in the industry if she can’t be depended on by potential clients.