(Closed) Please Bees – I really need some advice (Semi Bridezilla?)

posted 6 years ago in Reception
Post # 3
Member
11753 posts
Sugar Beekeeper
  • Wedding: November 1999

Read your contract to see what it says – I am sure it says that if people leave they will replace them and honestly there really isn’t anything they can do about people leaving the band.  I know that’s what is in my contract.  I don’t know if you have much of a choice at this point – unless they have other bands they could switch someone out of (our company has 3 different sized bands with different performers in each). 

Post # 4
Member
10288 posts
Sugar Beekeeper
  • Wedding: October 2011

I agree with the PP. Check your contract. I would think that you would be able to cancel and get a refund since the band is technically no longer what you booked but your contract may have been worded in a way to protect themselves against this type of thing (especially if they knew it was going to happen). If you’re not able to get out of it contractually, I would continue to contact the manager or whoever is their point of contact and explain the situation. They may be willing to work with you or they may not. It totally depends on the band itself. Good luck. 

Post # 6
Member
3569 posts
Sugar bee
  • Wedding: April 2013

I think they should have warned you. Replacing the main singers changes the whole vibe of the band. I would try to get my money back and it does depends what it says on the contract.

Post # 8
Member
3081 posts
Sugar bee
  • Wedding: August 2012

Your frustration makes total sense. You are shelling out a lot of money for what you had agreed on. But from the company’s perspective they can’t necessarily predict when a band member leaves. Hoping the management will make it right for you…keep us updated!

Post # 9
Member
10288 posts
Sugar Beekeeper
  • Wedding: October 2011

@Button:  I don’t blame you for being upset. I probably would be too. The band is no longer the same one that you booked, even if they did just replace one member. I’d keep trying to contact them (though don’t get annoying because then they may not want to help you). It’s a crappy situation, that’s for sure. 

Post # 11
Member
3472 posts
Sugar bee
  • Wedding: July 2012 - The Gables Inn, Santa Rosa, CA

It depends on your contract– but the biggest thing to keep in mind– people are more willing to help you if you’re nice! I know it seems simple, but honestly, just keeping a pleasant attitude to whomever you speak to on the phone will make them a lot more accomodating.  So, even though you’re upset, keep your cool and calmly ask the agency if you can make a change or get a refund.

Post # 13
Member
9552 posts
Buzzing Beekeeper
  • Wedding: August 2013

I guess I’m still kind of unclear as to what you want to happen (other than calling you bakc – very unprofessional). I mean the lead singer left so that doesn’t seem like an option. And you don’t like the new guy, so I can understand not wanting him. But what are you asking them to do? Do you have a backup singer in mind? Or are you wanting to cancel and go with another band? I can totally understand your frustration, but you have to be realistic. These musicians are people and their lives change and so while it’s frustrating I don’t think you can be too mad that the lead singer changed (especially if you booked over a year in advance). Now you just need to figure out what you want to do and the see if they are agreeable. Good luck!

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