Post # 1
Long story short I’m from a pretty small area and I went dress shopping 2 weeks ago locally. We have 2 bridal salons. One that is prom/bridal/tuxedos and the other is only prom/bridal. I went to both, and the first one had very dingy looking options and said they couldn’t promise any dresses get here by my wedding time so we went to the other one and they had some very pretty dresses, but what interested me was that they had their “private label” selection in a back room. I was told these dresses range from $3,000-$6,000, this was above my limit so I just looked at their regular dresses. Disappointed that I didn’t find one I loved (I’m running short on time… we ended up pushing up our Dec ’13 wedding to July ’13… so I need a dress they can order in 5 months).
Anyway the lady told me they might be able to swing a deal on one of their private label dresses and rush order it for me. I was so excited that I let myself try on these “expensive” dresses. Of course I fell in love with one of these dresses. It didn’t have a tag in it, but the lady told me that all of these dresses are handmade by their private seamstress and that you could ONLY buy her dresses from them. This dress had a tag of $5,500, but she said she would go talk to the owner and see if she could get me a “deal”. When she came back she said the owner would sell me the dress for $3,000 (that is $500 over my max budget) INCLUDING the rush order. I was so thrilled that I said YES right away, but I had to pay 100% upfront on rush orders. So I did. Sadly the lady said that due to store policy, pictures could not be taken in private label dresses, because they don’t want people stealing their designs.
Well…. yesterday I was looking on pinterest and I found MY dress. It was a professional looking picture and when I clicked on it it said “Maggie Sottero- Shania”…. well I googled that and I FOUND my dress and after a quick search, discovered that this dress is usually around $1100-$1200! I am so furious right now. Part of me thinks that it is a simple mistake, but the other part of me thinks it might not be. Has anyone gone through this before? I paid 2.5x what a DESIGNER sells the dress for! Is this dress an actual “Maggie Sottero” dress or is this just a knockoff that is MORE expensive than the original? Is there anything I can do, or am I SOL? Thanks.
Post # 3
Sorry I tried to make it have paragraphs, but it won’t let me. I swear I didn’t write it in a block of text.
Post # 4
Did you pay with a credit card? If so, you could dispute the charge. I’d then go online and see if you can find a used versuon of the dress in your size. That way, it’s already been made, and will be in your hands way, way sooner.
Post # 5
I’ve read stories like this about bees having similar problems at places like that. That is COMPLETELY a scam. I would bring in the picture and ask the lady to explain.
Post # 6
Are you sure it’s actually the Maggie? It might just be a very similar design marked up.
Post # 7
That sounds like fraud. The fact that they demanded 100% upfront is fishy. Check out this thread, a lot of people gave the OP good ideas: http://boards.weddingbee.com/topic/i-feel-like-i-got-screwed-what-would-you-do#axzz2LUkHt2mA
One thing that seems to scare these people is if you threaten writing reviews everywhere, contacting the local newspaper and newsstation, and mention a lawyer. If you paid by credit card, you can also file a dispute with your CC company.
Btw, there’s nothing wrong with your paragraphs.
Post # 8
@crayfish: Can’t they sue me for disputing the charge, since I did, in fact, approve the charge? If I can get my $3,000 back I will look into a used one!
@lauraashley09: I wish I’d come across this site first. I feel completely duped.
@Ellyson: Yes, I am exactly sure. This is certainly the maggie dress:
I feel like it is a very unique looking design.
@everyheart: Thank you, I’m reading that thread and it feels like SOOOO much of what I went through. Is this a new epidemic!? I wonder why my post looks like a blob of text to me? FI is going with me tomorrow to the salon to talk to them. He’s better spoken than I am. Hopefully they own up to this.
Post # 9
oh yeah total scam… 🙁
Did it really not have a tag or could you tell there used to be one? Maybe threaten to report them to Maggie and the BBB if they don’t give you your $ back. I’m so sorry. BOOOO!
Post # 10
@bluebelle23: There was not a tag in it, but I didn’t look closely enough to see if it had once had a tag or not. The only tag it DID have was a price tag looped through a little “white” loop on the inside.
From that link I found this link.
Apparently it is illegal to remove tags from wedding dresses… I think reporting them to Maggie AND BBB might be in order.
Post # 11
I don’t have anything productive to say but GO GET ‘EM!
Post # 12
@Thorns-n-Roses: I am so sorry! I have been scammed before and it is horrible. Definitely a humiliating experience. I hope you get your money back!
Post # 13
They falsely represented the product they were selling you and I think that is grounds for some kind of action.
Post # 14
Sorry :(. First off, I would calmly go back into the store & try on the dress you got again. Can you bring your phone in your pocket when you try on the dress? Take a photo in the dressing room with your phone’s camera & look where the label might be & take a photo of the cut out tag (might be hard to find). Take a photo of the dress itself. I’m sure you could sneak it! Or maybe bring your bridesmaids or mom who just “happen” to take a photo of it! Tell them the situation, but only if they can act cool at first.
THEN (after you’ve changed back into your clothes) talk to the shop about the photos & the Maggie dress & ask if it was a mistake. Then say you want to cancel your order. If they give you any grief, bring up the label being cut out. If they don’t refund you, dispute the charges as you were sold the wrong dress. Go into your bank & talk to them about the situation if the bridal shop refuses to fully refund you… I hope you paid by credit card! I wouldn’t even take a discount, I refuse to do business with shady places!!
If it is the exact same dress (not a replica, made very simliar, etc), I would review your experience on Yelp & other places AFTER you get a refund. Don’t slam them (they could say its slander) but just post your experience. I would also contact Maggie & tell them what happened too, but ONLY if you are 100% sure with proof that they did that.
Post # 15
I’m going to play devil’s advocate for a minute here. Up until you saw that pin you thought that dress was worth $3000. In theory, you were willing to pay that much because you thought the dress was worth that much, not because it was supposedly marked down and such a great “deal”. So even if you aren’t able to get your money back, you will still end up with a dress you love for a price you were willing to pay. So it could be worse. And maybe they were just copying the Maggie design and they really do make it. I dunno. But. All that being said. I totally get how much it sucks to know you could have gotten it for much cheaper and I totally think you are within your rights to dispute the charge and if you can get your money back you totally should. And see if you can get the Maggie for a better price.
Post # 16
@Thorns-n-Roses: It’s good that you’re taking your FI. Any other witnesses you could get would be great too.
I think it’s much more likely that you could sue them than they could sue you. They deceived you – and to the tune of $3000! If they still don’t budge, mention the tags and let them know you’re reporting them to the BBB and telling everyone in the area about their shady business practices. Tell them soon, everyone will be shopping in the other dress boutique.
But hopefully it won’t come to that. I’m crossing my fingers that it will work out for you!