Post # 1
“BTW – my last day here will be March 27.”
That was in an email. From the woman who has been coordinating weddings at my venue for ages and is a large part of why we went with the venue. She got rave reviews for her assistance with all things wedding related.
“They should have a new “me” in a few weeks.”
They don’t have a replacement for her yet. It is not likely that they will have one when I am in town for all my vendor visits. When they do have a new “her” said person will know NOTHING about the space and its hit or miss if they’ll know anything about weddings.
I think when she emailed that a week ago, my brain went into a numb denial/shock state.
Now its sinking in. Big time.
Should I try to change our venue? We’ve already sent the deposit to this place and I don’t know if this warrants the venue giving our deposit back.
/me tries to find a happy place
Post # 3
Hmm… maybe you could ask the venue if they would consider discouting the rental fee, because of this development. Explain to them nicely that she was a huge selling point in your decision to go with this venue and that you are concerned that the service will not be as expected, including the fact that the coordinator will not be there for your pre-wedding appointments. If they don’t offer a discount immediately, “threaten” to go to another venue. Sounds like, you are considering looking at other venues anyway so it wouldn’t be a lie to say that you may switch.
This way, although you won’t have the same coordinator you would hopefully be compensated for the additional stress that this causes to you. It can’t hurt to enquire. If they don’t budge… then you’ll have to decide whether it is really worth it to find a different venue. If you decide to look for another one, use the same reasons above to try to get your deposit fully refunded.