@valintine: “I wouldn’t worry about the bad reviews of moissyco, if I were you. I did not buy my setting from them, so I think I’m somewhat impartial. I’ve never seen a legitimate complaint against moissyco but I have seen them go above & beyond to make a customer happy”
I have made legitimate complaints about MoissaniteCo, and I have spoken with others who have had not exactly stellar experiences as well.
I’m glad you had a great experience but I didn’t. I was sent a ring mounted with a green moissanite and had to pay a $200 (maybe more!) dollar restocking fee because the stone was horrible and never should’ve passed quality control. They were unapologetic and the only recourse they offered was A) Replace the stone with an Asha (but no offer to refund the difference, and the Asha was valued at way less than the moissanite) or B) I pay extra to have the stone swapped with an Amora moissanite (this was last year when Amoras were in stock) or C) I ship the ring back and pay a restocking fee. So in the end they got a substantial amount of money from me and I have nothing to show for it. That is poor customer service IMO.
I still have pictures, the stone was green. It was a heart shaped unenhanced which *at the time* was touted to be a J color equivalent on the website. J is warm, not green. So basically I bought something thinking it was something else entirely, had to send it back, and still had to pay them a hefty fee with nothing to show for it. They didn’t even offer to try to hand-select me an equivalently priced unenhanced moissanite that wasn’t green to replace the bad stone with. Nowadays I believe they only sell Forever Brilliant heart shape, which is a step in the right direction, at least.
Pics or it didn’t happen: “J” Colored unenhanced heart moissanite next to my old promise ring which has H-J colored diamonds
I would never discourage someone from buying from MoCo if they have their dream ring, but I do think it’s important to take all reviews into account and obviously some reviews should be taken with a grain of salt, but that doesn’t mean all negative reviews should be discounted.
I wholeheartedly believe that the OP should order from MoCo if she has found something that makes her heart sing and feels comfortable doing so. I have seen some stunning rings from them posted. In fact, a couple of my favorite rings on the Bee have come from MoCo, which is why I was so sorely disappointed with my experience as I had heard nothing but good things and initially had no reservations about placing my order with them. Unfortunately, it did not ultimately work out as I had hoped it would. I was very excited about this ring (my husband ordered it for my birthday) and very disappointed in the overall outcome. It was improperly sized, to boot.
Obviously OP is not ordering a fancy shape so she should not have color issues like I had, but what disappointed me more than the ring coming to me with a green stone was the customer service followthrough. This was my personal experience but I know many others have described very pleasant transactions with the company. I am not trying to make anyone who has a ring from MoCo uncomfortable or anything, so please don’t think that.
Just my two cents.