Post # 1
The wedding is over, everything went smoothly, perfect weather for pictures, the photographer & her assistant were on time etc.
It has been over a month. Initially she has told me her timeline to deliver pictures was 3-4 weeks. It even says so on her social media page where she posts outtakes of different weddings.
I had no problem with the timeline. However it has been way past the 4 week mark. I contacted her by email to inquire about the delay and have yet to receive a response.
I am getting slightly worried and wondering what is happening. We had some family unable to make it and eager to see pictures and I am starting to wonder if she will deliver as promised.
I have seen her edit pictures she posted from a wedding right before mine a few weeks ago already!!
Post # 2
Maybe your photos require some extra editing and that’s why they are taking longer? Like bad lighting or something. Give her some more time, I’m sure they will be worth the wait. If she doesn’t get back to you within the next few days, I would call her.
Post # 3
What does the contract state? If it has a specific time frame then she needs to deliver. I would send her a friendly reminder of the time frame first saying you would like to use a picture for a thank you card. If she does not respond after that I would tell her that you are hiring an attorney, placing a terrible review on wedding sites and that you will be seeking monetary reimbursement. Give her a response date. You may also want to post on her facebook page that you sent her an email and that you are awaiting a response for X days. You should also try calling. Sometimes emails do get lost in the sauce of everyday.
I have a friend who is a wedding photographer and she has lost pictures or written over weddings on accident. I would def find out what happened now rather than later.
Post # 4
I knew my photographer was slow (he doesn’t farm out the culling – and a friend of mine used and reccomended him) so I had braced myself, but for me it has been 7 weeks and no pictures. The contract says “usually pictures are delivered around 6 weeks” and I trust him 100% and I’m not worried about it.
Have they had any past problems delivering photographs? Did you do an engagement session with them? To be honest, it’s probably just the end of a busy season and if they do a lot of the work themselves rather than farm out, I’d be inclined to wait an extra week before doing a check-in. But that’s just me.
Post # 5
I would try not to get too worked up about it until 2 months later. My photographer turned out to be awesome on turn around, but I know a lot of other brides whose photographers were just bad at managing their work load.
However – you should be able to get a response and a new delivery date. Keep trying to get in touch until you get answers. Leave messages when you call.
I don’t think threats should happen until well after the two month mark. Flys. Honey. Etc.
Post # 6
If you didn’t get a response to your email, then I would say the next step is a phone call. Anything else is jumping way ahead. Keep it nice, you’ll have greater success.
Post # 7
I honestly wouldn’t expect pictures until the 6 – 8 week mark. You should get worried after that. However, just give him a call if you need a confirmation.
Post # 8
Although you’ve reached the 4 week mark, keep in mind that October is still a very busy month for wedding photographers and they need to edit your photos to their level of satisfaction before they’ll send them to you. I would give it another week or so and if you still haven’t heard back, try giving them a phone call or write on their Facebook page. If your photog is active on Facebook, they’ll definitely notice your Facebook post and respond.
Post # 9
dojx: I dont think it’s fair for a photographer to post around 4 weeks- and then the clients are “honestly not to expect them before 6-8″….um no. You don’t get a time to have a wedding cake delivered and then they mosey over whenever they feel like it!
Post # 10
MrsEME: I agree that it’s unprofessional and unfair if the photographer does not meet his/her deadline if 4 weeks was the agreed upon time. I think the OP should call the photographer; however, I don’t think it’s anything to be alarmed about if pictures aren’t available until the 6 – 8 week mark.
I would be pissed, but I wouldn’t be worried (if that makes any sense). If the photographer does not return my calls/e-mails within 3 – 5 business days, then that is a different matter.
Post # 11
We just received the edited electronic file yesterday, and it’s been 6 weeks. I’d take a deep breath, give it a few days, and email her again.
You never know what your photographers schedule is like. Mine, for example, has been shooting a wedding every weekend since we got married, so I know he’s very busy. And he was nice to post a blog with a snippet of about 30 images, so my family could have a taste of what’s to come.
Post # 12
- Wedding: April 2013 - Rhode Island
Photographers are often slow to respond after the wedding. I’d try calling and leaving a message if they don’t answer. That’s more effective than e-mail. I’d also give them the benefit of the doubt. It took us about 4 months to get wedding photos and 6 months to get our wedding video.
Post # 13
I think sending an email saying you are hiring an attorney and posting all over the internt that they are no good is NOT a good plan of action. Although I agree they shouldn’t promise 4 weeks in the contract if they can’t do it, I think that just checking is a good first step. I would give them a call, they may not have seen your email.
Post # 14
Thank you for all your answers bees 🙂
I ended up getting my pictures on Friday. The photographer was quite dismissive in handling the end of her deal. She had also said I would get between 700-800 pictures but we only got 650.
At this point I’d rather just let go, most of the pictures are nice, I wish she would have taken more of the different guests and such. And she also missed some key shots with my bridesmaids
But I just have to move on and let go!!