- 3 years ago
I had a florist at our wedding and though I was not thrilled with the final result, I chose to overlook it and let it go. My mother and I decided to forgo the strike fee of $350 because our caterer offered to include it in his cost. In the process of cleaning and drying one of the vases, I cracked a part of it. I contacted the florist right away and told them I had cracked the vase and asked what I owed them to replace it. They told me since the vase was “vintage and irreplaceable” they would have to charge me a full $100 to replace it. I was instantly in sticker shock.
Upon further inspection, I noticed the vase had a wholesale tag on it, which I thought was unusual for a vintage item. (I work in wholesale) I found the exact same vase on the company website for $37.50. Once finding the vase name and entering it in a google search, I noticed that it happened to be on numerous different websites for purchase. I ended up purchasing the vase for $30.00 and had it shipped to the florist office with 2 day shipping. I just sent the company an email letting them know that I purchased it and have already taken care of the issue and let them know I found it for $30.00 online. I am so upset right now that they would upcharge me almost 3.5 times the cost of the vase and claim it was “vintage and irreplacable”. If it truly was those things, I wouldn’t be able to purchase it off of multiple different websites. I hate when vendors try and be deceitful AFTER the wedding. Anyone else have post wedding woes?