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I have not bought one but I read that you use an escrow account, check out escrow.com. You pay through the site the money is held in escrow they tell the owner to ship the dress and submit shipping information. You get the dress and have an agreed amount of time to make sure that it is in the condition they said. You notify the escrow company and the money is released.
I don't know if you have to agree ahead of time on if it is possible to send the dress back but the website makes it sound like if its not what you agreed on you send the dress back and you are responsible for the shipping only.
Hope that helps!
preownedweddingdresses.com is great!! I bought my dress here. I arranged to meet the seller half-way... it was a 2 hour drive for both of us. Because I picked up the dress in person, I was able to give her a check from the bank. (A cashier's check can be used to pull money from your account immediately and guarantee it won't bounce. It's safer for buyers and sellers.) It was definitely less intimidating to know that I would have a dress in my hands as soon as I handed over the check!
Each seller sets the terms of the sale. Some accept returns, some sales are final. Read the descriptions carefully. Ask lots of questions. If you have specific concerns, ask for pictures. Try to find a dress in your area if possible. Some sellers will let you try them on... just be smart about where you arrange to do this and use your best judgement. I think prewownedweddingdresses.com is a great resource for brides who have a specific dress in mind.... by that, I mean exact style number and designer. The web-site isn't as easy to use if you're just browsing.
Even if it's not 100% perfectly clean, who's going to notice?! I doubt anyone. I say go for it because it's worth all that money you'll save! Any minor tears or discolorations can likely be touched up by a seamstress and/or photoshopped by your photographer. Plus, who's to say that you wouldn't accidentally step on or damage your BRAND NEW wedding dress while taking all those pictures anyways? =]
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Does anyone have experience buying their dress from preownedweddingdresses.com or oncewed? I found a couple I liked, but am so nervous about purchasing without seeing the dresses. Even with photos, I just don't trust that the dress will be in the condition the poster says it is. How do people deal with this? Thanks!