(Closed) Pressuring a photographer who holds my photos in her hand

posted 7 years ago in Photos/Videos
Post # 4
Member
110 posts
Blushing bee
  • Wedding: September 2011

Ugh! I would be really upset about that. Have you asked her honestly how much longer it will be? I’m sure she can understand that people want their pictures and start to get anxious about them. I would very politely but firmly email her and tell her the truth that you are getting anxious about the pictures and would like them as soon as she can finish them. if you don’t have them by ______ you’ll regretably have to give her a negative reference

Post # 5
Member
1326 posts
Bumble bee
  • Wedding: October 2011 - Tre Bella, Mesa, AZ

Oh no! 🙁 I agree about being honest with her. I’m not sure I’d go the threatening route since she has your photos, but you could gently remind her you do have a contract, and ask her if you can expect the photos by X date (however much longer you’re willing to wait). I’m sorry this is happening. How disappointing.

Post # 6
Member
877 posts
Busy bee
  • Wedding: April 2011

I’m kind of in the same boat as you. I got married a week before you and still don’t have the pro pics, even though she posted our wedding on her blog last week.  From what I remember we were supposed to get all of the hi-res files 4 weeks after we decided on which files we wanted further edited from the proofs. It has now been about 5 weeks and I know she took almost 2 weeks of vacation during that time. I’ll try to give it another couple of days before I contact her, but I’m going to bring up the fact that my parents have bugging me about thank you cards for the rest of our family and their friends. We were wanting to either make photo thank you cards or at least include a photo in the card. I will be travelling several hours out of town to visit my parents next weekend and would really like to have the cards and photos ready to deliver to them at that point. 

Perhaps you can use something like the thank you cards as a further push for getting your photos sooner rather than later? Good luck!

Post # 7
Member
1000 posts
Bumble bee
  • Wedding: September 2009

Two months is still a reasonable amount of time to wait for wedding pictures… average can be anywhere from 4-8 weeks I would say. So here’s the thing, though. If I were your photographer and I JUST had a baby I would be really personally insulted if a client who KNEW THIS was emailing me for pictures on a weekly basis. To be completely and dangerously honest,… if a client pesters me constantly about their photos, depending on the situation, I will make them wait the MAXIMUM amount of time before delivery just because of that.

Something like pestering me right after I had a baby would be one of those situations. Photographers are people too, and I think a newborn child takes priority over your wedding photos. I would relax and be patient, bugging her at this point may get you the exact opposite of what you want.

Post # 9
Member
916 posts
Busy bee
  • Wedding: August 2011

I would let her know that you completely understand her needing to rest and being busy after having a baby.  However, you would like to have a definite deadline of when you can expect the pictures.  Whether it’s tomorrow, in a week, in a month, or in three months, you just need to know when.  And tell her that once you know that, you can stop bugging her and let her get back to taking care of her baby.  In my opinion, the offputting part is not that she is taking a long time, but that she is being so dodgy with answering your question.  I also agree with a PP that 2 months after the wedding is pretty standard, at least with photographers that I’ve talked to.

Post # 11
Member
916 posts
Busy bee
  • Wedding: August 2011

@kala_way: Oh yeah I just reread your post and saw that.  A week, that is crazy fast.  I can’t even upload photos from my digital camera to my computer that fast!

Post # 12
Member
1405 posts
Bumble bee

I agree with LB.  2-3 months is a reasonable amount of time.  However, she shouldn’t be promising over promising and keeping missing the deadlines.  I would call her and agree on a REALISTIC date given her circumstances and hold her to it

Post # 13
Member
2742 posts
Sugar bee

My photographer promised me a month. Based on what I’ve read on the bee, I’m giving her 2 months. She did send sneakpics to me and I could technically use them for my Thank You cards but I want to see more. I’d rather wait and send the cards later. I understand where you are coming from. I’d rather she told me upfront ‘I’m totally overwhelmed with the new baby and I realistically think it will take me one more month. I’m sorry, I know this will come as disappointing news to you but honestly, time is a luxury I am scrambling for right now. I hope you understand’ etc. I know that when I had a vendor I was dealing with that kept breaking deadlines, it irked me no end.

Post # 14
Member
1046 posts
Bumble bee
  • Wedding: December 2010

I think that 2 months is pretty reasonable. It’d be nice to have them sooner but she just had a baby and has been ill. Ours actually took 3 months. I wasn’t very happy about that, but I don’t think that pestering your photographer is the way to proceed, especially if you want to keep a nice relationship up with her. She’s been giving you updates, such as being done with the video. She knows she has a job to do and that you’re anxious to receive the pictures. Give it a break for a couple of weeks and I’m sure she’ll come through.

Post # 15
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

Since it’s almost been another month, any update?

Post # 16
Member
3241 posts
Sugar bee
  • Wedding: May 2011

I’d be interested in hearing an update too. I’m in a similar boat, we were married a week before you and we still don’t have photos. Let me know how you worded your e-mail because I’m thinking I need to send one out soon.

Fingers crossed that you have your photos!

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