Post # 1
So I have always dreamed of going to Kleinfeld’s however I have very expensive taste on a very tiny budget. I have found a small store in Brooklyn that would give me a great deal on a designer dress but the service was lackluster.
Aside from this, I found a different store in Brooklyn somewhat known locally I think and does amazing custom work and from what I saw browsing they have EXACTLY what I would want in their private line. This being said… for peace of mind.. would you go for a large well known salon over a smaller lesser known store? I have a fear of spending thousands of dollars that I don’t even have and the store going out of business or something happening and getting screwed. Albeit I may be over thinking but this will be the most money I have ever spent on ANYTHING and am so scared of something happening.
Post # 3
Well I’m really biased as I went to Kleinfeld to get my dress and loved my experience there. Everyone from my consultant to the person who took the credit card was amazing. The owner even popped in to say hello. Amazingly, though it is a huge place, it felt very comfortable-maybe because they weren’t filming when I went. That being said, if you found your dress at another salon, go to the other salon. Granted Kleinfeld has the security bc I doubt it will ever close, but smaller salons can offer the same level of security. Just check out their reviews and history and see if they have been in business for a time. Also trust your gut if you feel comfortable with them ordering your dress. It’s even better if you know their work is amazing and affordable bc Kleinfeld’s alterations are very expensive. Thank goodness, I’m having my dress taken in locally.
Post # 4
I want that Kleinfeld’s experience and glad to hear yours was so awesome!! This place isn’t erally affordable and their reviews are mainly crappy about their service being snotty n stuff like that but their dresses are like no other. I’m so torn.
Post # 5
I bought my dress in a store that is in a HOUSE in the middle of nowhere. My mom pulled up to the “salon” and I seriously begged her to leave– but she made me go in. I don’t regret that for a single moment! Great service, smiling people who love what they do (their salon is their “hobby”), very up to date on wedding styles, knew my body type easily and were great entertaining my sister and mom while they waited. I also got a great deal on my dress and they were so accomodating with everything we did.
I vote small salon!
Post # 6
I’m all for keeping small local merchants in business any time I can. That said, I definitely research them–my bridal salon is very small but has been in business for decades and I felt very confident with their history and ability to work with me.
Not only that, but it was so funny–I came back a month later to look for bridesmaid’s dresses, and my consultant said, “Hey, I was talking about you today! I figured out where I know you from…did you live near xyz town (50 miles away) a long time ago, like the mid-80s?”. Turns out she owned the tanning salon I used to go to–she even remembered how hard it was to tan me, being as fair as I am! Now she’s a bridal consultant. Made me even more confident that the shop I randomly happened upon was the right one!
Hey Star did you decide on Swan Club yet? I went for a tasting this week, if you need feedback let me know I will PM you.
Post # 7
@sehrler: Haven’t booked anything… sort of taking a bit of a break. FI’s father is gravely ill so just doesn’t feel right to go book anything now. BUT I am looking at things online to keep my mind occupyed. Probably going to look at Swan club next month with Fiance. DId a tasting there with my mom n it was VERY yummy!
As for smaller salons, no one is really worried that they could close and you’d be screwed? Or is it not like that.. Imean if the palce closes before I get my dress, they do HAVE to give me my dress right?!
Post # 8
I bought my dress in a tiny salon, like only 2 dressing rooms, very small. You get wonderful customer service, and they seem to really care about giving you the attention you deserve. I tried dresses on in other places (not Kleinfeld’s) but they were much less invested I felt, and more pushy about making the sale. I am so glad I bought from a small salon, much better experience IMO.
Post # 9
- Wedding: October 2011 - Bed & Breakfast
I voted for the small salon because I intentionally purchase things at small stores, if at all possible. It’s part of my consumer ethics to support small businesses as much as possible. That said, be smart and do your research about the small salon first to make sure that they have a solid history of delivering on their promises. If they are questionable, there are always other small shops that will follow thru and would love to have your business.
I purchased my dress from a small start-up boutique. The owner and her mom were my consultants, and the purchase just felt right. It was a bit risky, but the reviews I had read about the salon were positive… and I just had a really good feeling about the whole deal.
Post # 10
I went to Priscilla of Boston and they ended up closing, so while it is a special case, I never feel safe anymore! Haha.
We’ve bought bridesmaids dresses from a small shop that just opened and I feel great giving money to local new businesses. I picked them because of the other bridal salons horrible reviews, too.
As long as you do your research, you should be fine.
Post # 11
If you are worried about being scammed read reviews about the small store and check them out on the Better Business Bureau.
Post # 12
I voted small but Id say it wasnt that small. They had 6 rooms for bridal and then 6 rooms for bridesmaids and mother of the bride. It was a big victorian styled home which was 100% converted into the salon. There was an office in one small room and a staff room in the kitchen and the rest was dresses and changing rooms. Oh ya the attic was converted and its dress storage now. I loved my salon plus they offer all sorts of perks that others didnt like free storage till the wedding.
Post # 13
I bought my dress at a pretty small salon that has been in business forever. The service was awesome, and I like to support local businesses. I went to what I’d say is one of the biggest salons in Michigand did not have a good experience. My consultant seemed to be frustrated with me, but wasn’t listening to what I wanted at all. They just didn’t have anything I really liked, either. My (bridal) size-2 Future Sister-In-Law had a better experience, but they had a LOT more samples in tiny sizes.