Post # 1
So I recently bought my daughter this little play washing machine on amazon, well she doesn’t even play if it so I decided to return it. I paid $90 for the item and they won’t give me a return shipping label….it costs $80 to ship it back!! Has anyone else ever had this problem?! I’ve never had an issue returning things purchased from amazon or its sellers but this seems a little outrageous..
Post # 3
contact amazon directly some sellers give a hassel when u want to return an item my experience is amazon customer service is fair dont wait call now
Post # 4
@Ninteenthchance: How much does it weigh and what shipping service are you using? Perhaps try USPS’s slowest option? Did you buy it from Amazon, or a third party on the Amazon platform? Sorry I can’t be more helpful – I usually only buy from places that clearly state “Free shipping & free returns” so I don’t have to deal with the cost of return shipping!
Post # 5
It is expensive. Did you read the shipping/return information before you ordered?
I know what it’s like to buy something your child wont use, but I also have some empathy for merchants who are stuck with returns and the associated expenses.
Post # 6
Are you expecting the seller to pay for the return shipping?
Post # 7
The sellers usually don’t pay the return shipping. Amazon itself only pays the return shipping if an item is broken or the wrong thing is shipped. If you just change your mind, it’s your responsibility to pay for it.
Perhaps you could donate the toy to charity if your child won’t use it?
Post # 8
If there isn’t an issue with the product I would not expect the merchant to pay for the return shipping (unless it states that they do in their policy). Why should they lose out on the money because you decided you didn’t want it?
I would read through their policies. If it doesn’t state that return shipping is free, you probably can’t do much.
Post # 9
i am fine paying return shipping but what I don’t understand is why it costs so much? Surely they did not sell me an item for $90 and pay $80 to ship it to me. Any other time I’ve returned something to a seller they would give me a shipping label and subtract the amount for the label from my refund.
Post # 10
How did you figure out it costs $80? I would print out the regular return label, package it up, go to the post office, and find out the slowest/cheapest way to send it back. Unless it’s exceptionally heavy or very large, I don’t understand why it would be that much.
(I shipped a 20″ square box weighing 45 pounds to DH’s parents for $30… USPS is pretty reasonable)
Post # 11
@Ninteenthchance: Who is charging you $80? Is this a fee that the seller has quoted you for a return? (no matter how you choose to ship) Or, have you received a quote based on weight and size from independent shippers?
For that price I would sell the item locally, to take less of a loss.
Post # 12
@Ninteenthchance: Is that what the postal service or a courier told you the shipping woud be, or is that what the seller originally charged you for shipping and handling (yes, they make money off that stuf too).
Post # 13
Who told you it costs that much to ship back?
Amazon as the seller would have given you a label so it must be a seller THROUGH amazon that is selling it, and clearly trying to rip you off for S&H