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PSA: rental car insurance is a scam

posted 1 year ago in Money
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    CorgiTales    February 1, 2011  

    I've been meaning to write this for a while but I just forgot until now!

    I learned a very important thing on our honeymoon and that is that rental car insurance? Total waste of money! I had never rented a car before and didn't know or expect that when I arrived to pick up my car (which we paid $175 for a week for) I would be bombarded with up-selling. They tried to sell us a gps to use for our trip ($15 per day-- no thank you we brought our own). An upgraded car (no thank you). And a tank of gas at a discounted rate (which I stupidly accepted because I didn't understand what a waste it was).

    But insurance? Biggest scam of all! We were given three options ranging from $15-35 per DAY and told that most people choose option #2 which was around $22/day. We were told EVERYONE buys the insurance because "if you don't you'll be totally responsible for any damage that you or your valet inflict on the car, even if it isn't your fault. did you know you can lose your house if someone gets hurt when you're driving?!" 

    At this point my usually quiet husband who prefers to let me deal with annoying sales people interjected that NO we would not get insurance. (I was surprised because usually he's very "whatever" about this kind of thing). So I just went with his answer and said no. And I was told... "BUT.... EVERYONE gets it... you won't be covered! You are taking a huge risk!" 

    And still we said no. They then made us sign a waiver (very ominous) and I was cautioned that we could come back at any time when we came to our senses. 

    What I didn't know and my dear husband did is that our normal car insurance covers rental cars just like if i was driving my car or his. Duh, why didn't I think of that? 

    Which I'm sure the rental car employees KNOW but if they can make more off of insurance (literally) than we were paying for the car... why wouldn't they lie (or at least strongly imply) that doom and destruction would become us if we opted out? 

    So yea... just wanted to spread the knowledge. Don't buy the expensive rental car insurance!!

     

    and p.s. take your own gps too!

     
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    rachel_leigh    May 15, 2010  

    For us, it was worth it because the place we rented had a one time flat fee of like $25 that included rental insurance (which yes, we didn't need because we already have coverage) but it also allowed us to return the car without filling up the tank and also to avoid having to do a damage report before or after.  So for us, it was worth it.

     
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    melisslp    July 3, 2010   St. Louis, MO

    @CorgiTales:  Thanks for sharing this with the bees!  I had a very similar experience in the Cayman Islands.  My hubby, who is very wise when it comes to these sort of things immediately said NO!  I'm happy that he spoke up, because it saved us about $200! 

    P.S. I have also recently learned that you should read the very fine print in regards to air-fare insurance.  I recently had to change my flight on AirTran because my dog had a stroke and I need to fly home to have her euthenized. Frown  When I started reading more thoroughly about the reimbursement process, they do not reimburse you unless you have a physicians authorization/DSM code.  I really think that pets are considered family members and vets should be included.  What a double stab...the loss of a pet and the loss of $75 for change of flight fees!  Undecided

     
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    CorgiTales    February 1, 2011  

    @rachel_leigh: Sounds like a great deal! Obviously in that situation you went into it knowing what was what and you got a good deal-- but my point was just that they try to tell you that you're not covered if you have an accident and for most people that just isn't true. (have i mentioned I HATE SALESPEOPLE.)

    @melisslp: Ugh that is so wrong. I'm sorry about your dog :(

     
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    bakerella    September 11, 2010   Toronto, ON

    Also, look into what your credit card covers. I know both my Visa and Mastercard cover car rentals, so long as that was the card you used to do the rental with :)

     
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    Sassygrn    June 4, 2011   Minnesota

    I don't think is a scam, a personal choice. A girlfriend of mine currently lives in Vegas. She was back in MN over the Christmas holidays and rented a car. Someone did a hit and run on her. She is lucky she had the insurance or else she would had to pay out of her own pocket for the damage done to the rental. 

     
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    CorgiTales    February 1, 2011  

    @bakerella: I have heard this too but I didn't look into it since I knew our car insurance covered us anyways :) 

    @Sassygrn: did she not have car insurance? Yes I'm sure she had to pay the deductible if the other driver was uninsured or couldn't be found, but that is the exact same situation as driving your own car and getting hit. 

     
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    kperry3    January 1, 1991  

    Hm, I never get rental car insurance because most of the time I use rental cars after a wreck. My car insurance takes care of everything. I'll think about that if I ever rent a car. I'll probably do whatever FI wants to do though.

     
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    misskoala    July 23, 2011   married in Georgia/living in Portland, OR

    It's not always a scam. It's true that your car insurance does cover your rental car. But, say the car gets broken into and you have a high comprehensive deductible (500, 1000) it would be an out of pocket expense for the glass, glass is typically covered under the comprehensive ded. Also, if a rock chips the windshield, most rental companies will elect to have the whole windshield replaced. Your insurance has to go along with what the rental company says b/c it is their car.

    Also, rental companies have the authority to call your insurance company to make a claim against your insurance, nothing coverage related can be released until everything is verified with you, of course. I work for a car insurance company, so I've dealt with this a little.

     
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    MrsSl82be    October 24, 2009  

    The credit card you use to reserve should give you some kind of insurance (never use a debit card, always credit for this reason!) and also, if you have a reputable insurance comapny, then they will extend coverage to your rental car, and all deductibles and things that apply to your own car will apply for the rental. WORD OF CAUTION IF YOU DO NOT GET THE RENTAL INSURANCE FROM THE RENTAL COMPANY: if you do get into an accident, there are certain usage fees and other fees associated that your insurance company WILL NOT cover, so if you do get into an accident (regardless of fault, depending on where you are) you could still be liable for certain fees. This is where your cc company might be able to help out, and some will cover these fees.  I've been an insurance agent for 7 years, so unfortunately I have seen good and bad sides to getting the insurance vs not

     
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    Sassygrn    June 4, 2011   Minnesota

    @CorgiTales: I am sure she did/does have auto insurance. I just know the rental insurance took care of it.  I saw the damage myself when she was here and last time talked to her she said the rental insurance paid for it. 

     
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    crayfish    September 11, 2010   Berkeley, CA

    Yeah, if you have your own insurance, you don't need theirs.

    Also, a lot of credit cards also provide insurance, so check that out. We don't own cars, and thus don't have insurance, but a couple of our credit cards do - so, if we book the rental car with those cards, we have insurance.

    Pretty much everything you can add extra for a rental car is an overcharge/scam. If you go in realizing that, you're way ahead.

     
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    eeper    October 1, 2010   CT

    I wouldn't call it a scam, it is a personal choice.  But if you decline the rental car insurance and get into an accident, you may have to pay for damages upfront and work on getting reimbursed later.

    I went to France a few years ago and my girlfriend said we did not need the insurance, as her credit card covered it.  Well she never told the CC company she was traveling abroad so there was a hold on her card.  We had to use my CC, and we tried very hard to ask all the right questions at the counter about whether her insurance (which was used to reserve the car and pay a deposit) would transfer over to cover us.  We were in Marseilles and there was a signficant language barrier.  We did not understand that now I was the "primary" driver, etc, etc.  My friend drove the car into a pole and it was trashed.  It was a nightmare. My friend dealt with the whole thing, but she had to pay cash upfront, and after a year of back-and-forth she finally got reimbursed a good portion of it.  Obviously we had a lot of extraneous issues, but I am pretty sure it would have been easier had we gotten the rental car insurance. 

     
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    CorgiTales    February 1, 2011  

    @crayfish: yep! so glad dh knew even though i didn't. it just seems wrong to bombard you with high pressures sales tactics after you've been traveling for almost 24 hours, you have a 1 hr drive ahead of you, and all you want more than anything is to just find a freaking bed. lol

     
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    Bostongrl25    December 2017  

    Ugh I hate car rental places. My car broke down Christmas morning as we were preparing to visit family in 3 states in 1 day (aka-driving the entire day). Luckily, we were close to the airport and stopped to get a rental but we were SO stressed out. Then the sales people started in with their hour long pitch trying to sell us everything under the sun. They make it sound so scary like "if you don't buy this, this, and this then you will probably get into an accident and pay 1 million dollars. So....just sign here, here, and here".

    That day stresses me out just thinking about it.

     
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    Bostongrl25    December 2017  

    Ugh I hate car rental places. My car broke down Christmas morning as we were preparing to visit family in 3 states in 1 day (aka-driving the entire day). Luckily, we were close to the airport and stopped to get a rental but we were SO stressed out. Then the sales people started in with their hour long pitch trying to sell us everything under the sun. They make it sound so scary like "if you don't buy this, this, and this then you will probably get into an accident and pay 1 million dollars. So....just sign here, here, and here".

    That day stresses me out just thinking about it.

     
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    Bostongrl25    December 2017  

    Ugh I hate car rental places. My car broke down Christmas morning as we were preparing to visit family in 3 states in 1 day (aka-driving the entire day). Luckily, we were close to the airport and stopped to get a rental but we were SO stressed out. Then the sales people started in with their hour long pitch trying to sell us everything under the sun. They make it sound so scary like "if you don't buy this, this, and this then you will probably get into an accident and pay 1 million dollars. So....just sign here, here, and here".

    That day stresses me out just thinking about it.

     
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    CorgiTales    February 1, 2011  

    @Bostongrl25: exactly! I'm a reasonably intelligent person but i actually believed her when she made it sound like if i signed the waiver and got into an accident it would basically ruin the rest of my life haha. they are SKILLED.

     
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    Sweet Melissa    October 2013  

    This is good information.  I'd like to add that the first time we rented a car, our regular auto insurance policy did not cover rentals.  The day we went in to pick up our rental, we called our agent and upgraded our policy to one with a very low deductible that would cover rentals.  When our vacation ended and we returned the car, we called our agent and switched our policy back to normal.  We were charged a prorated fee for the temporary upgrade that amounted to significantly less than even the lowest of Enterprise's daily insurance rates.  So even if you think that your policy won't cover you in a rental, talk to your insurance company.

     
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    JsDragonfly    December 29, 2009  

    Our car insurance policy doesn't cover rental policies, so I think the moral of the story is...know what kind of policy you have to avoid paying for extra insurance/or add the insurance if your normal policy doesn't cover it.

     
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    infinityplus2      

    It's not a scam. I think you're misunderstanding what the additional rental insurance hedges you against. I have car insurance but through my parents (I am listed as a policyholder as well) for when I go back home and use my car. I currently live in NYC and don't have a use for a car here. Regardless of that, I always purchase the additional rental insurance. 

    Let's say you get into an accident with a rental car. Regardless of whose fault it is (unless it's a clear cut rear-end situation where the fault is 100% on one party), if the other party's insurance co finds out you have an insurance through your own car, they can go after your insurance company. However if they know you purchased the renter's insurance, then they will deal with the renter directly. If your company offers discounts for having a good record, any claim under your policy can ruin that. 

    It's a personal choice. When I buy Apple products, I always purchased AppleCare (extended warranty). It covers you in addition to the standard time. It just hedges your bet. 

     

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