PSA- Vendor reviews- be careful!

posted 3 years ago in Logistics
Post # 3
Member
772 posts
Busy bee
  • Wedding: June 2013

@littlebear2171:  thanks for sharing, I had no idea this could happen! so dissapointing. =[

Post # 4
Member
2878 posts
Sugar bee
  • Wedding: August 2013

@littlebear2171:  I had a similar issue with a Yelp review (not of a wedding vendor, but of a cleaning service) and they flagged it as fake and it was removed despite being entirely true. Now they only have great reviews despite a horrific situation.  Made me lose my faith in the accuracy of such reviews :-/

Post # 5
Member
518 posts
Busy bee
  • Wedding: May 2014

I’ve heard before that the reviews on WeddingWire can be removed by the business, so that doesn’t surprise me.  It’s crap though, what’s the point of allowing people to rate and comment on businesses, where only the good comments are actually posted?

Post # 6
Member
8706 posts
Bumble Beekeeper
  • Wedding: December 2012

It’s a huge problem with a lot of review sites, especially Yelp. Vendors can pay to remove poor reviews.

Post # 7
Member
34 posts
Newbee
  • Wedding: September 2014

@littlebear2171:  what was your experience with plum pretty sugar? im curious since I was considering ordering from them

Post # 8
Member
1167 posts
Bumble bee
  • Wedding: October 2014

@littlebear2171:  That’s terrible 🙁 You can’t take up a dispute with the website itself? I would fight for my review, imagine how many brides are being sucked in by those good reviews!

I don’t use online reviews for vendors because none of them are online and no one “reviews” around here, but I would be horrified if they were just hiding their terrible comments!

Makes me think of the “testimonials” pages on websites, I never bother to look because they’re all fake of full of crap!

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