(Closed) Question about Tiffany necklace

posted 7 years ago in Career
Post # 3
Member
5148 posts
Bee Keeper
  • Wedding: June 2011

I’ve never purchased anything from Tiffany, so I don’t know if they would swap out the chain for you or not, they might, doesn’t hurt to ask! The worst that can happen is they say “no”.

 

Other options: You could buy a new chain, a plain silver chain isn’t all that expensive. Or get a necklace extender. Or switch the pendent onto a chain you already own.

 

Post # 4
Member
4415 posts
Honey bee
  • Wedding: December 2010

You might be able to exchange it with Tiffany’s.

Another option would be to take it to a jeweler and have an extension chain added to the end of their chain. That would allow you to keep the chain they have with the necklace, which is distinctive to Tiffany’s, and adjust it to a longer length. 

Post # 5
Member
5110 posts
Bee Keeper
  • Wedding: November 2011

You may be able to make the exchange at the store and pay the difference which most likely wouldnt be that bad.. Or if you had a chain you could try that first. Its silver its not really going to matter if the chain itself is tiffany. But I do agree that 16″ isnt long enough I got a neclace from there on a 16″ chain and ended up switching it out!! congrats for your anniversary with the company!! happy deciding.

Post # 6
Member
492 posts
Helper bee
  • Wedding: July 2011

Definitely get whichever charm is your favorite, and then explore options for longer chains.  Tiffany does have excellent customer service especially if you visit in person (they have replaced broken chains for free for me!) but I don’t know how they would handle the longer chain – whether it would be buy a new one, exchange/pay the difference, or give for free.

Post # 7
Member
1876 posts
Buzzing bee
  • Wedding: October 2014

You can definetly get a longer chain at the store – you don’t need a receipt. Just pick the necklace you like best, after your receive it bring it to the store and they’ll lengthen the chain for you (it’s only a few dollars too).

Post # 8
Member
1876 posts
Buzzing bee
  • Wedding: October 2014

BTW When I needed a longer chain Tiffany’s just lengthened it for me (like literally added chains to it – crazy!). It was done in like 2 days. When my friend wanted a longer chain they just switched out her chain for a longer one. Don’t know why they didn’t do that for me – but either way it’s easy and cheap!

Post # 9
Member
452 posts
Helper bee
  • Wedding: February 2015

Wow!  You could just order it as it and get a different chain from like Belk or something, their stuff is usually on sale.

Post # 10
Member
224 posts
Helper bee
  • Wedding: October 2012

Wow, nice employer!

And yeah, stores like Tiffany’s have no problem doing nice things for you like that. Get the charm you most like (I like the first one myself) and go from there. Have fun!

Post # 11
Member
2462 posts
Buzzing bee
  • Wedding: August 2010

yeah they definitely have longer chains at the actual store locations. can you buy it in person, or just online? 16 inches is their standard for some reason, and it’s so short! sometimes you can change the charm onto a longer chain yourself, but i have a few necklaces from there where the charm can’t be taken off the chain because the link is smaller than the clasp. i’d definitely either go there in person, exchange it there, or get an extension link or whatever it’s called to lengthen it…

 

Post # 13
Member
1493 posts
Bumble bee
  • Wedding: October 2009

I had my bean necklace lengthened at Tiffany’s. I just walked into customer service, requested what I needed, and had to shipped free to my house. Within a week, I had a lengthened bean necklace. I need to get a longer chain for my Tiffany heart that my husband gave me for our first Valentine’s Day together. Tiffany’s customer service is great. Don’t be afraid to go there and get jewelry fixed from them. So easy and painless. I like the third one a lot!

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