(Closed) Question re: my new Radiant e-ring prong settings – please help

posted 7 years ago in Rings
Post # 3
Member
8354 posts
Bumble Beekeeper
  • Wedding: March 2011

Very pretty ring, but you are correct, the prongs are a little off. You can either take it to a local jeweler to have them fix them; not sure how much that would cost, or you could send it back to the original vendor and make them fix it. Each prong should be centered on each corner.

Post # 4
Member
602 posts
Busy bee
  • Wedding: March 2012

Your prongs are crooked.  Send it back and have them fix it.

Post # 6
Member
6998 posts
Busy Beekeeper
  • Wedding: February 2011

i agree with the other girls – i would take it back – you spend money on an ering and they cant even set it right? i’d be ticked off. Hopefully they will do it for no charge

your ring is really beautiful!

Post # 7
Member
859 posts
Busy bee
  • Wedding: July 2012

@bflytilidy: VERY nice ring!!! I have a radiant square as well and I agree with the others…. you should take it back and have it fixed… I am sure it will be at no cost..

Good luck!

Post # 8
Member
1480 posts
Bumble bee
  • Wedding: December 2010

I agree with PPs, I’d get that fixed. It’s not just an aesthetic issue, the off-center prongs are also more likely to be loosened from damage, which means the stone could be lost more easily (I’ve been reading Professional Jeweler Magazine Kiss). They should fix this at no cost to you, as it is their jeweler’s mistake.

Post # 9
Member
2793 posts
Sugar bee
  • Wedding: May 2011

Agreed! I used to have a radiant and the same thing happened to me, and my stone was really loose because of it. Please go get it fixed as soon as you can so nothing gets lost, and of course, at no cost to you ๐Ÿ™‚

The topic ‘Question re: my new Radiant e-ring prong settings – please help’ is closed to new replies.

Find Amazing Vendors