(Closed) Rant of the day: Show up for your appointments!!

posted 5 years ago in The Lounge
Post # 3
Member
3697 posts
Sugar bee
  • Wedding: May 2012

Baha, I hear you.  I have customers blow me off all the time (I do testing on customers’ cars at a manufacturer lab). 

But from the other side of the service industry: when every time I come to an appointment you make me sit and wait for 10-15 minutes at minimum, then ONE TIME I call when I’m legit stuck in traffic to say I’ll be 10 min late – don’t tell me to not bother and threaten to charge me for it.  That’ll be the last time you see me and my money. 

Post # 5
Member
231 posts
Helper bee
  • Wedding: September 2011

YES! Im with you, (hairdresser) and it drives me crazy when people are late or dont turn up. You wouldnt roll up half an hour late or not turn up at all for a docs appointment, so why do it to  me?! 

Post # 7
Member
231 posts
Helper bee
  • Wedding: September 2011

@almostmrsj:  But if your left waiting a lot of the time it is most probably because a previous client was running late and so puts everyone else behind. A lot of the time if this happens the only way I can make up for this is not having a dinner! If clients just turned up within reasonable time, it would make life easier for everyone. We also dont charge a deposit, and we have a lot of repeat clients that we KNOW are just not ging to turn up. Because were training,it seems as its less important if clients roll up half an hour late or not at all.

Post # 8
Member
799 posts
Busy bee
  • Wedding: September 2014

That must be so irritating. One of my huge pet peeves is when people are disrespectful of people’s time. Running late or not showing is fine if it does not affect another person. I dont think people understand when they have appointments or plans someone else is relying on them. It is common courtesy to show respect for someone else’s time. UGH. If something happens that causes you to be late/not show you need to call and apologize. It is just never acceptable. 

Post # 10
Member
3697 posts
Sugar bee
  • Wedding: May 2012

@family_girl:  Like I said… EVERY TIME I went to one place I sat there, and sat there (and I am ALWAYS on time or early)…. then I courtesy called to say I’d be late because there was a terrible accident and got sh!t from them.  Took my money elsewhere.

@s2bmrscook:  Yes!  I love it when we call and get the “Oh yeah, I can’t make it today.”  Um… and you were going to tell me when?  Or they dodge your calls for a week afterwards.  At this point I just want to make sure I don’t need to call the police and let them know you were on your way here when you disappeared!

Post # 12
Member
114 posts
Blushing bee
  • Wedding: April 2013

Seriously!  I’m a massage therapist, and I work at a national chain (for now).  Even though they are supposed to charge the client for no-shows, they’ll frequently wave it in order to not piss off the customer.  Therefore, no $$ for me (paid by massage only, no hourly wage). 

HATE IT.  I’m counting on that money for rent and bills! If you’re not gonna show up, call in so they can call someone on my waiting list and I can earn my money, instead of sitting in the break room, bored and angry.

And also, just charge the @#!%*! client!  They signed the contract, they know the terms.  Stop punishing ME for no shows!!!

Hence the dropping off of resumes.  Any day now. . .

Post # 13
Member
2849 posts
Sugar bee
  • Wedding: May 2012

I agree! It’s very rude for people to make appointments and then not keep them. I think this should extend to family and friends when you make plans to see each other. 

The topic ‘Rant of the day: Show up for your appointments!!’ is closed to new replies.

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