- 9 years ago
- Wedding: February 2018
I had made an appointment with Anisha from Puffs & Pastries and then on the day of the meeting she leaves me a message on if she can reschedule because she wanted to help her friend with something. Not because she was sick or there was an emergency…for personal reasons. I dont live near Baltimore and I had rearranged appointments to meet with her. So then this girl tells me we can meet on a different day and she’ll bring the tasting to me since she’ll be in my neighborhood. I agree. On the day of the rescheduled tasting she calls me and then talks to me about these fees, basically asking me if i can afford it because she doesnt want to waste her time driving if im not going to pay up. Anyway I say the prices are fine and she confirms that she will come. The girl stands me up! And I find that she wrote me an email checking to make sure I pay AGAIN because she doesnt want to waste her time. She didn’t even call my cell phone. It’s obvious she didnt want to drive down to meet me so why did she offer and make me waste my time. Businesses shouldnt just be about the product but the customer service. Totally unreliable. Not to be trusted! I felt so dissapointed and disrespected.