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So I just went to Jared's to drop off my ring to be buffed, cleaned and rhodium dipped. Upon arrival, the saleswoman asks me how long I've been married. I responded "only since September!" - she proceeds to congratulate me and then takes my ring to the microscope to inspect the stones/setting...
Half a breath later, she says to me "you know, if you're interested in upgrading your stone or replacing this setting, we do that here! In fact, we're having an event this weekend where every $100 you spend on a replacement center stone, you get $50 toward your replacement setting as long as that has diamonds in it too!"
I was so taken aback that this woman was basically trying to sell me a whole new wedding ring set when I had JUST told her I've been married less than a year! I just looked at her and said "no, um, I'm not interested in any of that, I love the ring set my husband picked out for me!"
She then proceeded to try to get me to open a Jared's account "in case I changed my mind!"
There are no words!
Eh, she's just a salesperson trying to sell you stuff you don't need. :P
That's annoying. I hope they don't do that to me when I go in! I'll go all bitch-tastic on them =)
I wouldnt think too much of it, she was just trying to make a sale. But it is almost like she didnt hear you just say you've only been married since September lol
Oh god, I just can't stand salespeople like that. Seriously, just let a girl enjoy her new husband and marriage! GEEZE...
Wow, I know she's just trying to make a sale, but come on!
I don't think it would have mattered what kind of ring you had. She sounds like that typical annoying sales person. I had one this weekend try to get me to open a joint macy's card with my fiance even though we each have our own because we could save another 20% off our $20 purchase. I was like I will save that for a larger purchase than a $4 savings and he said are you sure - it's 20% (which is still $4). LOL
OMG, that SAME thing happened to my friend who went there. She's a pretty big bitch though and responded with something like, "no thanks, I see you haven't upgraded and you work here!" Since Jared sells Pandora now too she always gets hassled about adding more beads, she had to stop wearing her bracelet into the store because they were so pushy about it!
Ahhhh that would've caused me to throw a bitch fit. That's why I'm so glad that the people who work at the Jared's closest to me are sweethearts!
It was just so annoying, since she's like "OH you're a NEWLYWED!" and then half a breath later basically told me that I should replace everything about my ring! And whenI told her that I was all set, to continue to push and say "well talk to your husband tonight, and see what he thinks, you never know! You could open a Jared's account and you never know what you'd be able to get!" I was sort of INSULTED! like she didn't think my ring was "good enough" ugh... I've been in there before and never had anything like that happen, they're usually so nice!
The place my ring is from is like that too. It's called Peoples Jewelers, I think the US version is Zales.
Soooo pushy and cheezy
She's a sales lady. That's her job, as annoying as it may be.
I'm sure she gets a lot of brides who want to upgrade or are at least interested in hearing their options since diamonds are fun :)
@MaybeeBecca - I get that she's a saleslady and that's her job, but maybe try to sell me an anniversary band, instead of trying to get me to upgrade and basically replace the set that my husband picked out for me! There's a thing called tact! Especially when someone says explicitly "I love the set my husband picked out"!
I hate that! I've been known to just walk out as soon as they start trying to do that. Luckily, we found an amazing salesman at the Jared's we go to and I refuse to deal with anyone but him now. I've waited almost 30 minutes before just so I don't have to deal with other people trying to push me around.
I would've been annoyed by that, too. I had a bad experience at the Jared's near my house and will never go back.
Willing to bet she doesn't enjoy that part of her job either, but it's a necessary evil she has to follow through with. Ya know? It sucks and it's super annoying but people are doing whatever they can to keep the paychecks coming in.
Yeah.... they are super pushy there. I didn't get my ring there, but I did stop in while I was looking for my ring. I feel like the lady didn't listen to what I want. I said I didn't like they way the sides looked on one ring and she said, "Well, nobody will see the sides" and I'm like, "I will see the sides!!"
My coworker has gotten her rings from Jared, and they upsell her and her husband ALL THE TIME!! Let me preface this by saying that she is in her 50s and this is her 2nd marriage. She recently went in there to get her ring cleaned and they mentioned her getting an upgrade, just as the OP. Anytime they do this, she or her husband seem to comply. I think this is the 3rd ring I have seen her with in 2 years. Well, this time they got her to upgrade to a 12k ring--no, ROCK. And to top it all off, she brought it in on the SAME DAY that I came in with my new engagement ring!! AND had the nerve to show it off to the whole office at the same time that I was announcing my engagement/showing off my first and only engagment ring.
Screw you, Jared!!
I hate Jared's and will never go there again.
@MrsPinkPeony: "no thanks, I see you haven't upgraded and you work here!"
Too funny!
lol. It's probably not her fault, it's most likely something she HAS to offer everyone who comes in. Like a company requirement sort of thing. Jared's is a huge company, so they are going to try to sell you whatever they can. Still annoying though!
Jared's sucks, my SO got me 2 necklaces from them and there have been issues with both and when we went back they were very rude I will never get anything from them again. when we were there the last time about 6 months ago with the most recent necklace a guy came in with an engagement ring he got from them a few weeks before and they didnt want to fix the stone that had come loose in the setting all the poor guy wanted them to do was tighten the setting and the store manager ( I thinks thats what the guy was) got nasty with him. I have other things from Kays and Zales and they have always been super nice I take pendants to them all the time to be cleaned
My brother bought his girlfriend a ring (not an engagement ring) from Jared's and they were pushy with him too, and he was only 17 at the time. She's a salesperson, it's her job to try to get you to buy some new stuff or upgrade, because that's how she gets paid.
Wow that is frustrating! I have gone in there quite a few times for various things, and they've never mentioned that to me but I wonder if maybe its regional. Anyways... I'd be pretty upset too. My first thought? It's not a couch-- its an engagement ring. I am not UPGRADING IT.
@CorgiTales - that's how I felt! I understand she's a saleswoman and needs to make commission to get paid, but why not try to sell me a right-hand ring, or point out some anniversary bands, since my anniversary will be here in a few months? I love my ring set, and I wouldn't upgrade it anyway, especially not within a year of being married!?
She's a salesperson who has to say this crap to keep her job, don't take it as a personal insult. You think the Jared's Corporate Headquarters cares how long you've been married? They don't, they want to sell you a bigger diamond. If you don't like their pushy sales policies, give a struggling mom and pop store your business.
FI had a great experience with them when buying an aquamarine ring for me for Christmas one year. Then we found my engagement ring there and everything changed. I found a ring I loved, but the head sat too high on it so they said oh we'll change that no problem. Wrote down everything for us, told us how much we needed to put down for the 0% financing etc. So we went home and thought about it and FI went back to purchase it. Well they never told him how much the new head was going to cost. Silly us thinking it was just something they did, they tried to charge him an extra $800 for the new head. Um that's more than my setting cost (it was a vault value but happened to honestly be the best one I'd seen)!!! So anyway since he had their quote or whatever in his hand the manager really had no choice but to give it to him for free (it even had notes to change the head right on the quote). So anyway, we go back to get my wedding band and they don't have one that matches. They refuse to show me anything but this big gaudy $1,000 wrap. I love wraps but my ring has major details and engraving on the sides and a wrap covered all of it up. Plus this wasn't just any wrap, this was the hideous I've been married for 25 years kind of wrap. Seriously everytime I asked to look at something I got, oh well that just won't work. And this was the store manager we were working with!!! We went there a few times and nobody would work with us they all kept showing me the same thing. One guy actually tried to get me to cut off part of the detailing of my ring to make a wedding band sit flush. Ridiculous!!! So finally we went to Zales and found one that works perfectly! I'm happy, and I'm happy the engagement ring is paid off because now I never need to pay Jared another cent :)
@KatyElle - my husband got my ring set at a mom and pop, and I love it. Unfortunately, the big box stores pushed them out of business and now I have nowhere that is honoring the lifetime warranty on cleanings, rhodium dips, etc, so I was stuck going to Jared's.
That's why I avoid chain jewlery stores. I found a small family owned jewlery store that I like. No sales pitches, just service.
Also when I was looking at wedding bands, they were more than helpful to help me find what I wanted. They all were looking through their catalog books trying to find what I wanted.
I'm sorry you had such a rude salesperson!
That is why I am so glad we went with Shane Co. When we first went in, I didn't really think of it as being that different from any other store- it was just a jewelry store that we kept hearing advertised on the radio all. the. time!
But the very first day we went in and talked to them, they were up front about the fact that their sales people don't work on commission.
Every experience I have with them is 100% enjoyable- they don't push you to buy more than you can afford, they'll spend as much time as you need helping you, and I've never felt rushed or ignored.
I even went with a girlfriend who was "just looking" recently, and they helped her for nearly 2 hours, knowing full well she wasn't buying anything.
@tinylittlebird - that's why I love small companies/mom & pop stores. I wish that our jeweler hadn't been forced out of business. Jared's is the only local place that has on site, same day cleaning/dipping now that our jeweler is gone. Total bummer.
@7SEVENJ9: Awww... that's awful!
That's probably another reason why the sales lady is being rude/pushy.... since your ring wasn't purchased there, she's trying to convince you that the stuff they have is worth buying so she can get some commission!
Honestly, if I were in your position, I would feel angry too! Isn't it too bad that society says we have to be polite, so you can't look at a person like that and go "Please stop insulting me and my ring to fatten your paycheck."
I'm sorry this is happening to you... but at least you know you love your ring and are happy with it!
I know a fair amount about jewelry and metals, so I got a laugh out of Jared's salesperson tell me something that was flat out wrong. I'm sorry, but if you work at a jewelery place, shouldn't you know the difference between metals and their basic properties? Pretty much guaranteed that we weren't buying from that particular store.
she was basically trying to say anything to get us to buy there... backfire.
Its her job! I have to ask people all kinds of questions. I hate asking them because I hate being asked. It just comes with some jobs.
I seriously hate stores like Jared's, Zales, Kay. They just maul their customers in every way possible.
pushy sales people are one of my biggest pet peeves..but I also feel bad for them sometimes. She is probably required to push whatever management tells them and might have gotten in trouble if she didnt suggest upgrading.
I am sorry you had a bad experience everyone. I have been into Jared's plenty of times and my mother even has her engagement ring from there. I have had some rude people but there are a couple people that I would only go to. Don't necessarily blame jared's, it's just certain people that they hire. Believe me I have been searching for a replacement wedding ring for years now and they know me by name and everything.
I had a similar thing happen at Bed Bridge. My e-ring didn't fit and I had to take it back two days after I got it. The SAME saleswoman who helped us when we purchased asked me if I'd like to look at bigger stones while I was there. :O
Her job is to sale. They might make their employees tell every customer about their upgrade promotions. I'm sure she felt silly for asking you in the first place. I wouldn't take it too personally.
Congrats on the marriage.
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