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Our agent was the same way. She was a single mom with 3 children so she was later from time to time and she brought her infant to one of our meetings. It didn't bother us because we realized that she was a regular person with a life. We didn't expect her to drop everything, so we were okay with it.
I think that if you want to be a realtor there is a reasonable expectation for you to earn the money you make, which to me means that you have prompt communication, you are punctual, and you work with me to get me into a house, which might mean occasionally inconveniencing yourself to show me a house that I am interested in. If your realtor can't do her job, then you need to find another one.
I also have a time constraint as I have to find a house this month in order to close in time for the $8k tax credit.
In futureFishers instance, I'd be OK, as long as she was still FIGHTING for me. Real Estate is REALLY competitive... especially right now. Your agent's issues are many, not correct, and you should most definately get a new one!
Get some reviews from friends and family... you deserve SO SO much better.
It would take me way to long to detail the fight ours has been putting on for us with the house we're trying to close on... it's still ongoing after inspection turned up a few issues. I feel really bad for him, but at the same time, it's his job! He WANTS us to get the home... He doesn't want others messing with us...
ETA: He's also always at least 10 min. early to everything...
Move on, she stinks.
Serabell - you need a ratified agreement by the april Deadline, close by June something. You have a bit of time, but not much.
All that means is all parties have signed the agreed upon contract and offer by the end of june deadline, can't remember the exact day.
I'd be disturbed if I were you, simply because not making you a priority may mean that you'll miss out some great houses. We were upset with our realtor for totally different reasons, but we stayed with him just because it was too difficult to get someone else at the point where we were. So I totally understand if you stay with her...but I think it would be totally reasonable to have a conversation with her where you express your concerns and maybe she'll get a little better about meeting your needs. Good luck! Buying a house: stressful, but worth it!
Oh, on top of firing her, give her bad reviews everywhere you can. Technically she's not doing anything that would take her license (I don't think) but I would let everyone know she stinks at her job.
Like KLP said our agent was fine for us as the houses we looked at were foreclosures that needed TOTAL remodeling and there wasn't a lot of interest. The house we ended up buying had no offers in over a year but she did what she had to to get us into the house for the right price (25% off asking).
If you're looking at houses with more interest then she doesn't really seem to be working for you.
You need to have a signed purchase agreement by April 30. You have until June 30 to close.
It doesn't sound to me like your agent is taking you seriously. Tell her if she can't be available to you when you need her to be, that you WILL be going to another agent who will work around YOUR schedule. Remember, she will be making money from your purchase. She works for you.
I actually see this sort of thing in my office all the time, agents making excuses and dropping the ball. Because they can, since they essentially work for themselves. The agents who I've seen be successful and grow their business are the ones who treat their clients, both buyers or sellers, with respect. You deserve someone who will accomodate you and keep you informed. And really, the tardiness to the degree you've described is unacceptable. I can almost guarantee that if you switch realtors, the new one will be able to give you referrals and reccomendations as well. And being that real estate is so competitive, will probably work harder for you because you came from another agent first. That's my opinion.
If you call her about a house and she is unable to make the time to go then you can simply say "it sounds like our schedules don't really match up and I am very interested in settling on a house ASAP to get the tax credit - can you recommend another realtor I can call to see if they are available to walk me through the house?". This might wake her up - she will not want you to do this since when you walk through a house with a realtor I am pretty sure they "own" you for that property and if you want to buy it, you need to go through them. You are a customer and the sale of your house will make her a few thousand dollars!
I'm in Real Estate myself. This is ridiculous. I totally disagree with the "real person too" comment because I don't get to come in late to my job or bring my infant to work at an office - and Real Estate should be taken JUST as seriously as a 9-5 job. It makes me NUTS how many people think they can get into RE as a part-time money maker.
FIRE HER. Period. With as many great Realtors out there right now, you should be working with someone who gives you awesome service and can PROMISE you they will not screw up the ability to get your 8k tax credit.
I know this seems really harsh and I hope I'm not offending anyone, but its a huge pet peeve of mine that some agents think this is acceptable.
Just to confirm, I can't go thru a different agent on this property then, can I? I don't want to do anything to get me or a new agent into trouble.
Okay nevermind! I just went back and re-read your posting for the third time. If you have an offer on the house, you have to stick with your agent. It sounds like you might not have been the first offer though. In the event that you did not sign and agency agreement with this first agent and the offer you have in now on this house falls through - you are probably safe to choose a new agent to represent you from this point forward in looking at other homes and making offers.
I will tell you that her "not having time to make an offer that day" is a sign of a crap-for-service agent - she very likely cost HERSELF a 3% commission on that property.
I would go to a new realtor. She shouldn't be late to every appointment. It isn't professional and no one should run their business this way. You might not be able to try and buy this house through another realtor because she was the one who showed it to you first and could be owed part of the commission. Since there have already been 3 other offers (including yours), you might not be able to get that house anyway.
If she's interfering with your ability to get a house on time, then I'd say that you should definitely get rid of her. I mean, yes she hooked you up with some helpful people, but a lot of times they get kickbacks for referring you to these people. One of my high shool classmates became a realtor and he's really great at his job. He doesn't let things (especially game nights that are quite skippable in order to make a commision) get in the way of doing his job. It sounds to me like she doesn't want your business if she doesn't have the courtesy to even let you know that she's going to be late.
Ok I'm officially switching realtors & I am NOT happy! More things happened... so 2 days ago I was supposed to meet her around 5 at a house, we didn't have a specific time but she told me to call her as soon as my 4:30 meeting was over with the banker she referred me to. So she knew I'd be done around 5. I called her & she's like "I can be there at 5:45"... I wasn't happy, but she was doing "a project" & I think it was a personal project, something to do with emails? Ok so I go to Taco Bell at 5 cause idk where else to go. I hang there for awhile, text & call friends... FINALLY its 5:35ish & so I go to the house, getting there around 5:40. I wait... its 5:50... so I get out of my car & look around the house, get a feel of the neighborhood... its around 5:55 (mind you, she's late AGAIN & didn't let me know). It gets dark here around 6:30 & we still have 2 more houses to see. So we go into that 1st house & I know more about it than she does... she asks me "how much is this house, again?" & I tell her there's a storage unit out back & a few other things I noticed (since I was there early & way before her)
Sorry, venting... I have more of the story hahaa...
So the entire house smells of cat pee & she doesn't really let me look at the entire house, she starts heading for the door to leave & I still had 2 more rooms there. There's red liquid (not blood, looks like kool-aid) in the bathtub & around the toilet & she didn't even see it when she went in... she's like "what's red, I didn't see it", so probly from rust.
Onto the next house, we weren't supposed to go in, just drive by & that went fine... she says she'll call me the next day & show me inside that house (that was yesterday, not a peep from her). So I led her to the 3rd (& final) house. She lets me in, tells me its up for auction & that I didn't want it. I liked the house & yard, but it was on a super busy street so I wasn't quite sure about it... but what if I didn't mind the auction thing? I don't really mind how I get the house, but it may be because I bid & won't know if I "won" til the end of the auction... whenever that is.
So we are about to leave, & I ask her about my "dream house" that I have my awaiting offer in & she pretty much says "I'll let you know tomorrow, after I call the agent". Fair enough, it was around 6:30 & even thou its after 5, agents work random hours so I was suprised she didn't say "I'll call them now". I was cold & it was now dark & I was kinda frustrated, so I'm like "okayy" & leave. So at 6:45 (yup, just 15 min later) I send her an email asking if there's anything I can do to get an edge on my "dream house". I haven't heard from her since. Not once in a day & a half. Now, I don't want to talk to her. I'm SO unhappy with her. I mean, she tells me a good way to get ahold of her is by email. I don't even mind I couldn't see the house, but to not even let me know what's going on.
I'm calling a different agent, my friend's sister. I didn't know my friend's sister was a realtor but I'm glad I know now. I'm done with "my" agent... I wanted to switch companies to avoid her altogether, but my friend's sister (who my friend says is really good & professional) also works at the same company (remax). So hopefully it won't be too awkward...
WOW I could write a book with this hahaa. I just needed to get that out, I don't really have anyone who would be able to listen to all that, but my FI wants to know about everything when he comes to visit me this weekend :)!!! Ha is he gonna hear bad stores about that realtor.
Yes I realize its been only 10 minutes... but I called my friend's sister "D" & she's not friends with "my" agent "J". But since its within the same company she probably doesn't want to upset anyone. D says J is an exceptional agent, she does have a snappy attitude, but that's her personality & that she's really busy... the type of person where I have to keep bugging her & one of the biggest complaints J gets is that she takes forever to get back to people, but she does do her job very well & is working for me. D wants me to tell J that I'm looking for a new agent to wake her up & if I'm still not happy D would happily work with me. D was being very sweet & now IDK what to do :(. D even called me back after she spoke with someone about J to see what was up with her. I didn't tell D everything, mostly that J never ever gets back to me. I didn't want to vent to her, ahhh I'm so frustrated :(. I don't wanna get D into trouble, but I don't wanna work with J. Ahhhh oooohhh what should I do?? Switch to another company? Stay with J? Go with D? Buy my own house :P. haha yea right. Thanks for listening... houses are stressful!
Well, originally what I asked about and then erased was 1) what state are you in (in order to see what the legal issues would be and 2) have you signed ANYTHING other than the current Purchase and Sale agreement that says you are agreeing to have this agent represent you?
And as a warning again, I would not use someone you know even if it is through the friend/sister - and I would change brokers as well, meaning it would not be someone who hangs their license in the same office as your current agent.
Doing your job well DEPENDS on having great communication in a timely manner. I completely disagree that your current agent is worth staying with regardless ofthe reason behind any of her negative issues.
Switching to a more professional agent will take a HUGE part of this stress out of your life - just saying.
I'm in Oregon & I don't think I signed anything else other than the offer on the house. I have copies of everything I signed, but there's SO many papers that idk what to look for! Thank you!!
Okay - well if you didn't sign an agreement stating that you wanted this particular agent to represent you, then you can fire her. In fact, you still CAN fire her depending on the terms of something you signed.
Has your offer (P&S) been rejected yet?
idk if my offer has been rejected. I asked my agent 2 days ago to get back with me about it, & have heard nothing. Far as I know my contract is still out there with the seller. The contract did say we needed to hear back by March 2 (so a few days ago). I'm not sure if I'm under contract with that house offer then. & I'll look for that agreement statement. What would it be called?
I think you honestly need to schedule a sit down discussion with your agent immediately. Tell her you are very concerned and you need to meet with her at once. Explain all of the issues you are having with her, ask her if she has a proposal to stop it and see what she says.
I wish you the best of luck.
Sounds like she knew better offers were coming in and was trying to distract you from wanting to make an offer. That's super shady, but I hear of that happening.
Sounds like she knew better offers were coming in and was trying to distract you from wanting to make an offer. That's super shady, but I hear of that happening.
I'm a Realtor and I say fire her. Who knows if you would have gotten your offer received or not, but she is not punctual (apparently EVER). If you have an agency agreement, I would speak to the broker, but you need a new agent that will get you into a home you want!
I'm with Arizonabride! I wish you lived in Chicago. Our realtor was AWESOME!!!!!!!
So I have a good news update... I switched realtors & companies & I'm so incredibly happy & less stressed! I'll loose out on my "dream house" but I'm ok with it because the new company has a TON more houses that I can get in my price range. Ya know what? I haven't heard from my old realtor in over 48 hours (except 1 computer generated house listing a few hours ago).
New realtor said I can get a few houses my other realtor said not to even bother with that I really liked. She knows certain people & certain banks & how long they take to respond so it opens up my options A LOT. Anyways I don't know if I should even let my old realtor know or just kinda ignore her... maybe I'll email her AFTER I get my new house ;). Thanks for all your advice bees, I truly appreciate it!! Idk if I would've walked away from my old realtor without you!
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My realtor is kinda unimpressing me... I wanted to look at a house last Thursday but she talked me out of it & said that I should wait til Sat so she could give me more time. We were supposed to go at 10am on Sat. But then she said we didn't officially confirm the time & to wait til 3:30 to see it. She was 20 minutes late. Then she didn't have time for me to make an offer on the house that day, so she made me wait til Sunday to make the offer. By then there were 2 offers on the house & she told me "we lost out on the house".
NOW I'm upset because if we WOULD have gone on Thurs, like I wanted to I would've put the offer in & the house just got on the market on Wed, so I most likely would've been the 1st offer on the house. I offered exactly what the seller's were asking, so I think they might have picked me. But ya never know, I just kinda regret letting her talk me out of going last Thurs. She gave me a hint that she's busy this Thurs (her weekly bunkco or boggle game). So I'm thinking that's why she didn't want to show me houses last Thurs... which most likely would have made a HUGE difference in my current house offer.
I mean I understand she has a life & that things happen, but she has never ever been on time & doesn't call to let me know she's running late. She tells me she's committed to provide me with 110% service. In fact, the past 3 or 4 times I've gone to look at houses, she's a minimum of 10 min late & sometimes longer... always excuses like "my email had issues" or "I was showing an open house & someone came in last minute & I couldn't leave". When I first met with her, so was like 40 minutes late because she forgot to put me in her appointment book.
Should I find a new realtor?? Thing is, I've been working with her for over a year, she's helpful in other ways & gives me connections to good insurance & banks & house investigators. I think she clearly over-books herself.